HP OMNIBOOK 2000 User Manual

Service ManualHP OmniBook 2000, 5500, and 5700

9815 Internal CD-ROM (secondary IDE controller, free if no internalCD)System MemoryThe following tables list the memory maps for the OmniBook 2000, 55

99Table 32 - System I/O Addresses for the OmniBook 5500170-178 Secondary HDD controller (internal CD-ROM)1F0-1F7 Internal hard disk220-22F Crystal sou

100Appendix B - Hewlett-Packard PasswordRemoval PolicyIf the user forgets the system password, there is a master password that willunlock the OmniBook

101law enforcement agencies. If you receive such a request, you should notifymanagement and HP Corporate Legal immediately. (These requests mayrequi

102Appendix C - Hewlett-Packard TFT DisplayQuality StatementTFT display manufacturing is a high precision but imperfect technology and manufacturersca

103Appendix D - Assembly Sub-ComponentBreakoutThe following pages contain a breakout of various sub-components of the major replaceableassemblies for

104Assembly OmniBook Sub-component(s) Included200055005700(y/n)Display Label5500CTF1320-60970 YesLabel - IntelPentium5182-5113 YesLabel - Win95 7121-7

105Assembly OmniBook Sub-component(s) Included200055005700(y/n)Label - Win95 7121-7353 YesTop Rubber Pad (2) 5183-2257 YesBottom Rubber Pad(2)5183-225

106Assembly OmniBook Sub-component(s) Included200055005700(y/n)TFT/X 12.1” TFTDisp Cover Plastic12.1” TFTF1320-60933 YesDisplay Hook- Left F1320-60938

107Assembly OmniBook Sub-component(s) Included200055005700(y/n)Top Rubber Pad (2) 5183-2257 NoBottom Rubber Pad(2)5183-2258 NoDisplay PanelPlastic/ SM

Part 1Product Overview• What’s New Product Features Product at a Glance Product Comparisons

108Assembly OmniBook Sub-component(s) Included200055005700(y/n)HDD Drive1.35GBF1192-60901üHDD Plastic Kit F1320-60947 NoHDD Drive1.44GBF1375-60901üHDD

109Assembly OmniBook Sub-component(s) Included200055005700(y/n)Overlay/RegulatoryMemory CoverDoorF1320-60927 NoPrinter Port Door F1125-60918 NoExpansi

110Assembly OmniBook Sub-component(s) Included200055005700(y/n)Sub Battery NiMH F1350-60921 NoSuspend/ResumeBtnn/a YesIcon Assembly F1320-60918 NoKeyb

111Appendix E - Part NumbersPart Number Exchange PartNumberDescription UserReplace.OB5700 OB2000 OB55005182-5113 Label - Intel Pentium Yesü ü5183-2257

112Part Number Exchange PartNumberDescription UserReplace.OB5700 OB2000 OB5500F1320-60921 Heat Pipe Spreader NoüF1320-60924 PCA PT-ICON NoüF1320-60925

113Part Number Exchange PartNumberDescription UserReplace.OB5700 OB2000 OB5500F1320-60967 Thermal Tape PT-586F65548NoüF1320-60968 Screw ISOFS M3X6L No

114Part Number Exchange PartNumberDescription UserReplace.OB5700 OB2000 OB5500V.01 CDROM ANDFLOPPY KITF1321-60906 Laptop Grp. Train. Kit Noü ü üF1321-

115Part Number Exchange PartNumberDescription UserReplace.OB5700 OB2000 OB5500F1350-60934 Recovery Kit SPA YesüF1350-60935 Recovery Kit SWE YesüF1350-

HP Part Number5965-0262

10The OmniBook 2000 is the newest OmniBook in the Desktop-to-Go Notebook PC series. It hasmany of the same features as the OmniBook 5700 while still

11Product FeaturesThe first two illustrations (Figure 1 and Figure 2) point out the key external features of theOmniBook 2000 and 5700. The second tw

12 Figure 2 - OmniBook 2000 and 5700 External Features - continuedMouse orKeyboardSerial portDockingportTilt footResetbuttonParallelportOff buttonAC a

13Figure 3 - OmniBook 5500 External FeaturesFigure 4 - OmniBook 5500 External Features - continuedMIDI/JoystickportIR portKensingtonlockMouse orKeyboa

14Product at a GlancePENTIUMFigure 5 - OmniBook 2000, 5500, and 5700 Center Bay ModulesFloppy diskdriveHigh-capacitybatteryCD-ROMdrive

1511641372 443524423533354432 5237 351920 3231312943471843481810303739402364345444445485282217141293212538384343347363838373851262750 15 13 46

16Table 2 - OmniBook 2000 and 5700 Parts IdentificationDescription Part Number Exchange Part # User Replace. OB5700 OB20001 Memory Module8MB RAM F1134

171725113836140352335333540343518193231313629264317394417530363915222339414140364036133636362821169743214202437373939343737123747262746 10 8 42

NoticeIn a continuing effort to improve the quality of our products,technical and environmental information in this document issubject to change witho

18Table 3 - OmniBook 5500 Parts IdentificationDescription Part Number Exchange Part # User Replace.1 Bezel F1320-60958 N2 CPU ModuleCPU Module/100C F1

19Product ComparisonsHP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000Size Closed29.5 x 22.6 x 4.9 cm(11.6 x 8.9 x 1.93 in)29.5 x 22.6 x 4.9 cm(11.6

20HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000your application or file instantly2-minute low-battery warninginstantly2-minute low-battery warnin

21HP OmniBook 5700 HP OmniBook 5500 HP OmniBook 2000parallel, serial, XGA-out (up to1024 x 768 x 64k), keyboard,PS/2 mouse, MIDI/joystick,audio and SC

Part 2Troubleshooting• Power-On Self-Test• OmniBook Diagnostics• Desktop Management Interface• System Configuration Utility• Troubleshooting Tips

26Power-On Self-TestThe OmniBook 2000, 5500, and 5700 BIOS includes a Power-On Self-Test (POST) facility thattests a number of hardware and firmware i

27Display CodesThere are a number of Power On Self Test (POST) tests that are performed after the Beep Codetests. Failure of one or more of these tes

iiTable of ContentsList of Figures...

28Message Possible Causesequence until you insert the key into thekey lock and turn it.NO BOOTABLE FLOPPY DRIVE 0 INSTALLED No bootable floppy drive w

29OmniBook DiagnosticsThe OmniBook diagnostics program provides a tool for diagnosing and isolating a hardwareproblem. The diagnostics software is in

30tests also read the keyboard and discard unexpected key presses, this feature may not work asexpected.When looping is enabled (count 0 or greater th

31Keys are accepted from the keyboard, an external keyboard, or the serial port. The Alt key, usedin conjunction with the appropriate letter, will po

32Loop Back ConnectorsIn order to run the RS232 serial port or parallel port self-test, a loop back connector is needed.The loop back may be placed on

33Details on Individual Diagnostic TestsThis section explains each test within the diagnostics program. Each test is listed along with itscommand-lin

34CPU - (CPU.EXE)The CPU test checks the general purpose registers by copying a bit pattern through eachregister. Then a test of the Translation Look

35Valid Keystrokes Actionn/a The ROM test ignores the keyboard.Failure Message Error Code MeaningUser Aborted 1 User aborted test.PCMCIA - (PCMCIA.COM

36Full 2 Unit IR Test - (FIRTEST.EXE)The Full 2 Unit IR test is not available on the OmniBook 5500. This test requires twoOmniBooks: one on which the

37the 3 speeds under test. Default = 3.Phytest Limits the test to just one speed which canbe set with /BAUD. It also uses all nullbytes rather than

iii... 64Memory (End User Replaceable) ...

38Printer Port - (LPT.COM)NOTE:This test requires a parallel loopback connector to be connected to theparallel port.The Printer Port test checks the d

39Floppy Disk - (FDC.EXE)NOTE:This test requires a formatted floppy disk to be inserted in the floppy drive.The Floppy Disk test checks for the presen

40Valid Keystrokes Actionn/a The Audio test ignores the keyboard.Failure Message Error Code MeaningUser Aborted 1 User aborted test.Failed 3 A sound c

41Valid Keystrokes ActionEsc The Esc key will abort the Joystick test; allother keys are flushed.Failure Message Error Code MeaningUser Aborted 1 Poin

42DOS Parameter Explanation1 Perform the short testany non-1 value Perform the full testValid Keystrokes Actionany key To abort the keyboard test, pre

43other keys flushed.Failure Message Error Code MeaningUser Aborted 1 User aborted test.CD Not Ready 2 CD not ready, no CD in driveH/W Error 3 Timeout

44Failure Message Error Code MeaningUser Aborted 1 User aborted test.

45Desktop Management Interface (DMI)The Desktop Management Task Force (DMTF) was founded in 1992 by a group of leadingcomputer manufacturers, includin

46The following software is supplied with the DMI package:• A Microsoft Windows utility, SETUP.EXE, to install and initialize the DMI software.• A Win

47Installing the DMI Package from Windows 95The DMI package is included with the OmniBook, but it must be properly installed before it canbe used. Th

ivList of FiguresFigure 1 - OmniBook 2000 and 5700 External Features ...11Figure 2 - OmniBook

48System Configuration UtilityThe System Configuration Utility (SCU) can be used to troubleshoot both software and hardwareissues. Settings in the SC

49System MenuThe system menu of the SCU provides an interface to modify several system settings. SeeFigure 13 for an example of the system menu. An

50Setting Parameters Default Commentchanged since previous boot. Achange could indicate a virus.Docking Messages Selected; not selected Not selected

51Table 9 - Password Menu SettingsSetting Parameters Default CommentPasswords… Password option…Admin Passwordrequired to:Save modifications toPC ID

52Table 10 - Disks Menu SettingsSetting Parameters Default CommentDisksFloppy Disk Drive None1.44 Mb2.88 Mb1.44 MbHard Disk Drive NoneStandardCustomAu

53Table 11 - Input/Output Menu SettingsSetting Parameters Default CommentCOM Ports…Serial Port: NoneCOM1, Addr 3F8, IRQ 4COM2, Addr 2F8, IRQ 3COM3, Ad

54Setting Parameters Default CommentPointing DeviceAudio Port…Audio volume 0-7 7Beeper volume: 0-7 3 .Power MenuThe power menu of the SCU provides an

55Setting Parameters Default Commentsto the hard disk, and thecomputer will be fullypowered down.HDD power-down Disable/Time(1-30 minutes or never)3 m

56Exit MenuThe exit menu of the SCU allows various methods of exiting the interface. See Figure 18 for anexample of the exit menu. An explanation of

57Troubleshooting TipsPresented below is a table showing general guidelines for repairing units with specific failuresymptoms. The order of likely ca

vList of TablesTable 1 - Additional Resources...viTabl

58Symptom Call Center Likely Cause(in order)Commentscorrectly.KeyboardKeyboard errors —2 characters on akeystroke insteadof one• Send in for repair •

59Symptom Call Center Likely Cause(in order)Comments• Send in for repair ifstill losing time.• Sub-batteryDischarged• Flex cable(F1320-60950)• PT-586

Part 3Hardware Repair• Battery• Memory• Hard Disk Drive• Floppy Disk Drive• Small Parts• Display• Keyboard• Icon Board• CPU Module• Logic PCA Board• P

64Battery(End User Replaceable)The OmniBook 2000 and 5700 must use the F1193B (F1193-60902) Standard Lithium Ionbattery or the F1194B (F1194-60902) En

65Memory(End User Replaceable)CAUTION:To avoid damage due to electrostatic discharge, handle the memory moduleby the edges only.The table below lists

66Replacement Procedure1. Align the memory module over the connector slots and firmly press into place.CAUTION:Avoid pressing the center of the memory

67Hard Disk Drive(End User Replaceable)Whereas all the hard disk drives are compatible between the OmniBook 2000, 5500, and 5700,the table below indic

viIntroductionThis document provides reference information for the HP OmniBook 2000, 5500, and 5700. It isintended to be used by HP-qualified service

68plastic portion of the hard drive may need to be removed to gain access to the screws of theplastic kit. See Figure 22.6. Now, the hard drive can b

69Floppy Disk Drive(End User Replaceable)CAUTION:Do not remove the floppy disk drive while the OmniBook is actively readingor writing to it. Wait unt

70Small Parts(End User Replaceable)The following small parts are all end user replaceable. The procedures are the same for theOmniBook 2000, 5500, an

71Display(HP Authorized Service Providers Only)The below table summarizes the compatibility of displays between the OmniBook 2000, 5500,and 5700. Ple

72Figure 25 - Display ScrewsFigure 26 - Icon Assembly RemovalDisplay/ChassisScrewsF1081-60939(qty 2)

73Replacement Procedure1. To replace, reverse the above Removal Procedure. Take care to properly position theDisplay Flex Cable. It must be wrapped

74Display LabelsThe OmniBook replacement display must be affixed with four labels before it is suitable to returnto the customer. The below table sum

75Figure 30 - 11.3" Display Label PlacementsFigure 31 - 12.1" Display Label PlacementsWindows 95 LabelWindows 95 LabelIntel LabelIntel Label

76Keyboard(HP Authorized Service Providers Only)Required Equipment• Small phillips screwdriverRemoval Procedure1. Exit all applications, including Win

775. Flex the center of the Palmrest Assembly to release the side-tabs. Disconnect the KeyboardFlex cable. The other two cables can remain in place,

vii

789. Disconnect the two flex cables from the Power Board.Replacement Procedure1. Reverse the above Removal Procedure. Take note to properly thread th

79Icon Board (PCA PB-ICON)(HP Authorized Service Providers Only)The table below lists the icon boards compatible with the OmniBook 2000, 5500, and 570

80 1. Remove the Icon Board Screw (see Figure 36). Gently rock the Icon Board back and forth tofree it from the connector.Figure 35 - Upper Chassis

81Replacement Procedure1. Reverse the above Removal Procedure.Figure 36 - Icon Board RemovalIcon Board ScrewF1320-60963Icon Board

82CPU Module(HP Authorized Service Providers Only)The following table lists the various CPU modules for the OmniBook 2000, 5500, and 5700.Table 21 - C

83 Figure 37 - CPU and CPU Fan Removal (OB2000 & OB5700 only)CPU FanF1350-60906CPUModuleCPU ScrewsF1350-60927(qty 2)CPU FanScrewF1350-60925CPU Fa

84Replacement Procedure1. Reverse the above Removal ProcedureFigure 38 - CPU and Heat Spreader Removal (OB5500 only)Heat SpreaderF1320-60921Heat PipeF

85Logic PCA Board (PCA PB-586/IO Bracket)(HP Authorized Service Providers Only)The OmniBook 2000 and 5700 are shipped with an electronic serial number

86The following table summarizes the different logic PCA boards for the OmniBook 2000, 5500,and 5700.Table 22 - Logic PCA Compatibility MatrixLogic PC

875. To remove the Logic PCA Board from the Lower Chassis Case, three screws, two standoffs,the FFC Cable T/B to M/B, and the HDD-FPC Flex must first

88Replacement Procedure1. Reverse the above Removal Procedure.Figure 41 - Logic PCA Board RemovalStandoffF1350-60929StandoffF1350-60928ScrewF1350-6092

89Programmable Flash BIOS IC(HP Authorized Service Providers Only)The replacement BIOS IC will contain enough basic BIOS programming to boot the OmniB

904. Use a BIOS Insertion/Removal Tool to extract the BIOS IC from the Logic PCA. See Figure43 on page 90.Replacement Procedure1. Align the Flash BIO

91Video Memory (OB2000 & OB5700 Only)(HP Authorized Service Providers Only)NOTE:Only the OmniBook 2000 and 5700 contain video memory that is repla

921. Reverse the above Removal Procedure.

93Other Components and Accessories(HP Authorized Service Providers Only)The below table lists additional replaceable components and the disassembly pr

94Component DisassemblyProcedure(s)/page#Equipment Special NotesI/O BracketGrounding ClipsLogic PCA Board -page 85Small phillipsscrewdriver,5mm hexdri

95Appendix A - Technical SpecificationsMass Storage SpecificationsHard Disk DriveThe hard disk drive can be removed by the user for easy upgrades.Hard

96Floppy Disk DriveThe floppy disk drive can either be placed in the center bay slot or connected to the parallel port.It is hot-swappable and is conf

97System ResourcesBelow are default values for system resources. To see other, non-default possibilities, use theSystem Configuration Utility (SCU) wh