HP NotebookUser Guide
Appendix B Cleaning your computer ... 94Cle
●Be sure that the wireless router or access point is properly connected to its power adapter and tothe cable or DSL modem, and that the lights are on.
A disc does not play● Save your work and close all open programs before playing a CD or a DVD.● Log off the Internet before playing a CD or a DVD.●Be
The process of burning a disc does not begin, or it stops beforecompletion● Be sure that all other programs are closed.● Turn off Suspend mode and Hib
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
B Cleaning your computerCleaning productsUse the following products to safely clean and disinfect your computer:●Dimethyl benzyl ammonium chloride 0.3
Cleaning the sides and coverTo clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with oneof the cleaning solut
C SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer op
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond
D Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec
IndexSymbols/Numerics1394 cable, connecting 631394 devicesconnecting 63defined 63removing 631394 port, identifying 13Aaccessory battery connector,iden
1WelcomeAfter you set up and register the computer, take the following steps:● Connect to the Internet—Set up your wired or wireless network so that y
embedded numeric keypad,identifying 9, 27entering a BIOS administratorpassword 72eSATA cable, connecting 64eSATA devicesconnecting 64defined 64removin
noise suppression circuitrynetwork cable 25num lk key, identifying 28num lock light 6num lock, external keypad 28Ooperating environment 97operating sy
described 20equipment needed 21public WLAN connection 21security 22WLAN antennas, identifying 15,16WLAN device 93WLAN label 93writable media 38Zzoomin
Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste
Resources For information aboutLimited Warranty*To access the warranty:Double-click the HP Documents icon located on thedesktop.– or –Go to http://www
2 Getting to know your computerTopTouchPadNOTE: Your computer may look slightly different from the illustration in this section.Component Description(
Component Description(5) Left TouchPad button Functions like the left button on an external mouse.(6) Right pointing stick button (select modelson
LightsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) TouchPad light ●Amber: The Touch
Buttons and fingerprint reader (select models only)NOTE: Your computer may look slightly different from the illustration in this section.Component Des
Component Description(5)Volume mute button Mutes and restores speaker sound.(6) Fingerprint reader (select models only) Allows a fingerprint logon i
KeysNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Function keys Execute frequently
© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
FrontNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Display release latch Opens the
RightNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Audio-out (headphone) jack Produces sound when co
Component Description(1)Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, earbuds, a headset, o
LeftNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)Power connector Connects an AC adapt
Rear NOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)RJ-11 (modem) jack Connects a modem
DisplayNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Internal display switch Turns off the display
Component Description(1) Internal display switch Turns off the display or initiates Suspend if the display is closedwhile the power is on.NOTE: The di
BottomNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1) Vents (4) Enable airflow to coo
Component Description(7)Bluetooth compartment Supports a Bluetooth device.(8)Service door Provides access to the hard drive bay, the wirelessLAN (WLAN
3NetworkingYour computer may support one or both of the following types of Internet access:● Wireless—For mobile Internet access, you can use a wirele
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Using an Internet service provider (ISP)Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP topurchase Inte
Using a WLANA wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed ofother computers and accessories that are lin
NOTE: When setting up a wireless connection, be sure that your computer and wireless router aresynchronized. To synchronize your computer and wireless
Using Bluetooth wireless devices (select models only)A Bluetooth device provides short-range wireless communications that replace the physical cableco
2. Plug the modem cable into the RJ-11 telephone wall jack (2).Connecting a country- or region-specific modem cable adapterTelephone jacks vary by cou
Connecting to a local area network (LAN) (select models only)Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchase
4 Keyboard and pointing devicesUsing the keyboardIdentifying the hot keysNOTE: Your computer may look slightly different from the illustration in this
Hot key combination Descriptionfn+f4 Switches the screen image among display devices connected to the system. For example, if amonitor is connected to
Component Description(1) fn key Turns the embedded numeric keypad on and off when pressed incombination with the num lk key.NOTE: The embedded numeric
Using the TouchPadTo move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.Use the left and right TouchPa
iv Safety warning notice
NOTE: TouchPad gestures are not supported in all programs.To view information about each gesture:1. Select Computer > More Applications.2.In the le
Pinching/ZoomingPinching allows you to zoom in or out on images or text.●Zoom in by placing two fingers together on the TouchPad, and then moving them
5 MultimediaYour computer includes the following:●Integrated speakers●Integrated microphones● Integrated webcam● Preinstalled multimedia software●Mult
Adjusting the volumeYou can adjust the volume using the following:● Volume buttons●Volume hot keys●Volume keysWARNING! To reduce the risk of personal
The webcam software enables you to experiment with the following features:●Capturing and sharing video●Streaming video with instant message software●T
NOTE: If you have an AMD graphics card, follow the instructions in the next section.1. Click the Gnome Display Applet icon in the notification area, a
▲To connect a digital display device, connect the device cable to the DisplayPort.NOTE: Press fn+f4 to switch the image between the display devices co
6 Power managementShutting down the computerCAUTION: Unsaved information will be lost when the computer is shut down.The shutdown command closes all o
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and thecomputer turns off.CAUTION: To prevent possible audio
Using the Power iconThe Power icon is located in the notification area, at the far right of the taskbar. The Power iconallows you to quickly access po
Table of contents1 Welcome ...
Displaying the remaining battery charge▲ Move the pointer over the Power icon in the notification area, at the far right of the taskbar.Inserting or r
Charging a batteryWARNING! Do not charge the computer battery while you are onboard aircraft.The battery charges whenever the computer is plugged into
Maximizing battery lifeTo maximize battery life:1. Select Computer > Control Center.2. In the left pane, click System, and then click Power Managem
Resolving a low battery levelResolving a low battery level when external power is available▲Connect the computer to external power using one of the fo
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,recharge the battery before returning it to storage.C
Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not
7DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. See thefollowing cautions before handling drives
Removing or replacing the service doorCAUTION: To prevent information loss or an unresponsive system:Save your work and shut down the computer before
Replacing the service doorReplace the service door after accessing the memory module slot, hard drive, regulatory label, andother components.To replac
Removing the hard driveTo remove the hard drive from the EliteBook:NOTE: The smart card reader is located on top of the hard drive. Because of this, y
Connecting a modem cable ... 23Connecting a country- or region-specific mo
9. Use the plastic tab to lift the connector side of the hard drive up at an angle (3) and remove thedrive (4) from the computer.To remove the hard dr
Installing a hard driveTo install the hard drive in the EliteBook:1. Insert the hard drive into the hard drive bay at an angle (1), and then lay the h
8. Connect AC power and external devices to the computer.9. Turn on the computer.To install the hard drive in the ProBook:1. Insert the hard drive int
Replacing an optical driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the optical drive from
2. Tighten the upgrade bay screw (2).3. Replace the service door.4. Insert the battery.5. Turn the computer right-side up, and then reconnect AC power
Using optical drives (select models only)Identifying the installed optical drive▲ Select Computer > More Applications, and then select Audio &
When the disc tray opens normally1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull outthe tray (2) unt
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
8 External cards and devicesUsing Media Card Reader cards (select models only)Optional digital cards provide secure data storage and convenient data s
To remove a digital card:1. Open File Browser by selecting Computer > Nautilus.2. In the Places list in the left pane of File Browser, click the Ej
Changing the current power management settings ... 39Using battery power ...
Inserting an ExpressCardCAUTION: To prevent damage to the computer and external media cards, do not insert a PC Cardinto an ExpressCard slot.CAUTION:
Removing an ExpressCardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the ExpressC
Connecting a USB deviceCAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.NOTE:▲To connect a USB device to the c
Using 1394 devicesIEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device tothe computer. Scanners, digital cam
Using an eSATA deviceAn eSATA port connects an optional high-performance eSATA component, such as an eSATAexternal hard drive.Some eSATA devices may r
Using optional external devicesNOTE: For more information about required software and drivers, or to learn which computer port touse, see the manufact
Using the docking connectorThe docking connector connects the computer to an optional docking device. An optional dockingdevice provides additional po
9 Memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding a memory module to the vacant ex
b. Grasp the edge of the memory module (2), and gently pull the module out of the memorymodule slot.To protect a memory module after removal, place it
10. Turn the computer right-side up, and then reconnect AC power and external devices to thecomputer.11. Turn on the computer.69
Inserting a digital card ... 58Removing a digital
10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents, but they may not deter software attacksor prevent the co
Using passwordsA password is a group of characters that you choose to secure your computer information. Severaltypes of passwords can be set, dependin
Managing a BIOS administrator passwordTo set, change, or delete this password, follow these steps:1. Open Computer Setup by turning on or restarting t
Managing a DriveLock passwordTo set, change, or delete a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then pr
Using firewall softwareFirewalls are designed to prevent unauthorized access to a system or network. A firewall can be asoftware program you install o
3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lockwith the key.4. Remove the key and keep it in a
Enrolling your fingerprintIf you did not enroll your fingerprint when you set up your fingerprint user account, you can open theuser management utilit
11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software anddata files, you should contin
6. Using the arrow keys, select Yes when prompted: Do you want to start the System-Restore?7. Follow the on-screen instructions.NOTE: You can also res
Backing up your informationYou should back up your computer files on a regular schedule to maintain a current backup. You canmanually back up your inf
11 Backup and Recovery ...
12 Computer Setup (BIOS) and AdvancedSystem DiagnosticsComputer Setup, or Basic Input/Output System (BIOS), controls communication between all the inp
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or thekeyboard to navigate and make selections in Computer Setup.2
Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed file
5. Click the appropriate operating system.6. Go to the BIOS section and download the BIOS software package.7. Follow the installation instructions as
13 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e
Enabling boot devices in Computer SetupThe computer will boot to a USB device or a NIC device only if the device has first been enabled inComputer Set
●Changing the boot order also changes the logical drive designations. For example, if you start upfrom a CD-ROM drive with a disc formatted as drive C
Dynamically choosing a boot device using the f9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open
A Troubleshooting and supportTroubleshootingThe following sections describe several common issues and solutions.The computer is unable to start upIf t
The computer is on but is not respondingIf the computer is turned on but is not responding to software or keyboard commands, try thefollowing emergenc
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