HP EliteDesk 800 65W G4 Base Model Desktop Mini PC User Manual Page 7
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Solving printer problems ..................................................................................................................................... 71
Solving keyboard and mouse problems .............................................................................................................. 72
Solving hardware installation problems ............................................................................................................. 74
Solving network problems .................................................................................................................................. 75
Solving memory problems .................................................................................................................................. 77
Solving USB ash drive problems ........................................................................................................................ 79
Solving Internet access problems ....................................................................................................................... 79
Solving software problems .................................................................................................................................. 80
7 POST error messages and diagnostic front panel LEDs and audible codes ......................................................... 82
POST numeric codes and text messages ............................................................................................................. 82
Interpreting system validation diagnostic front panel LEDs and audible codes ................................................ 87
8 Password security and resetting CMOS .......................................................................................................... 89
Resetting the password jumper .......................................................................................................................... 89
Clearing and resetting the BIOS ........................................................................................................................... 91
9 Using HP PC Hardware Diagnostics ................................................................................................................ 92
Using HP PC Hardware Diagnostics Windows ..................................................................................................... 92
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 92
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 93
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 93
Installing HP PC Hardware Diagnostics Windows ............................................................................. 93
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 93
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 94
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 94
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 94
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 94
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 95
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 95
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 95
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 95
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 95
Appendix A Power Cord Set Requirements ........................................................................................................ 97
General Requirements ......................................................................................................................................... 97
Japanese Power Cord Requirements ................................................................................................................... 97
Country-Specic Requirements .......................................................................................................................... 98
vii
- Maintenance and Service Guide 1
- Safety warning notice 3
- Table of contents 5
- 1 Product features 9
- Rear panel components 10
- Serial number location 10
- 2 Illustrated parts catalog 11
- Computer major components 5 13
- Miscellaneous parts 14
- Miscellaneous parts 7 15
- Generating static 16
- Grounding the work area 17
- Operating guidelines 18
- Routine care 19
- Service considerations 20
- SATA hard drives 21
- Warnings and cautions 22
- Preparation for disassembly 23
- Front bezel dust lter 23
- Access panel 24
- Front bezel 25
- Hood sensor 26
- Hard drive 28
- Hard drive connector 29
- Drive cage 30
- WLAN module 33
- Expansion connector board 37
- Memory modules 38
- Memory modules 33 41
- Heat sink 43
- Processor 45
- System board 46
- System board components 49
- Internal WLAN antenna cables 50
- Computer Setup–Main 55
- Computer Setup—Security 57
- Computer Setup—Advanced 60
- Computer Setup—UEFI Drivers 64
- Safety and comfort 65
- Helpful hints 66
- Solving general problems 67
- Solving general problems 61 69
- Solving power problems 70
- Solving hard drive problems 71
- Solving display problems 74
- Solving display problems 67 75
- Solving display problems 69 77
- Solving audio problems 78
- Solving printer problems 79
- Solving network problems 83
- Solving memory problems 85
- Solving software problems 88
- Solving software problems 81 89
- Resetting the password jumper 97
- A Power Cord Set Requirements 105
- Country-Specic Requirements 106
- Nonvolatile memory usage 109
- Questions and answers 111
- C Specications 113
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