Hp Deskjet 6940 User Manual Page 119
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- Table of contents
- TROUBLESHOOTING
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1. The left status light represents the tri-color print cartridge, which is installed in the
left side of the print cartridge cradle.
2. The right status light represents the black or the photo print cartridge. One of these
print cartridges is installed in the right side of the print cartridge cradle.
If the status light is on and not flashing
● Check to see if a print cartridge is low on ink.
If a print cartridge is low on ink, consider replacing the print cartridge.
● If neither print cartridge is low on ink, press the Resume button. If the Print Cartridge
Status light remains on, turn off, and then turn on the printer.
If the status light is on and flashing
Verify that the correct print cartridges are installed.
If you were printing a borderless document when the light started flashing, follow the
borderless printing guidelines.
Otherwise, follow these steps:
1. Raise the printer cover, remove the print cartridge on the right, and then lower the
cover.
2. Follow one of these steps:
– If the light is flashing: Open the printer cover, replace the print cartridge that you
removed, and then remove the other print cartridge. Proceed to step 3.
– If the light is off: There is a problem with the print cartridge that you removed.
Proceed to step 3.
3. Manually clean the print cartridge.
After cleaning the print cartridge, reinsert it into the printer.
If the light continues to flash, replace the print cartridge.
All lights are flashing
The printer might need to be restarted.
1. Press the Power button to turn off the printer, and then press the Power button to
restart the printer.
Proceed to step 2 if the lights continue to flash.
User's guide 117
- HP Deskjet 6940 series 1
- User's guide 1
- Hewlett-Packard Company 2
- Acknowledgements 2
- Contents 3
- 2 HP Deskjet 6940 series 4
- User's guide 3 5
- 4 HP Deskjet 6940 series 6
- Special features 7
- Get started 8
- Optional accessories 9
- Buttons and lights 10
- User's guide 9 11
- 1 Connection light 12
- 2 Error light 12
- Chapter 3 12
- 10 HP Deskjet 6940 series 12
- Paper trays 13
- Photo/envelope feeder 15
- 14 HP Deskjet 6940 series 16
- Print cartridges 17
- Ink-backup mode 18
- Automatic paper-type sensor 19
- Quiet mode 19
- Connect to the printer 20
- Wired Ethernet networking 21
- 1 RJ-45 plug 22
- Chapter 4 22
- 20 HP Deskjet 6940 series 22
- Ethernet network examples 23
- 22 HP Deskjet 6940 series 24
- Install the printer software 25
- Ethernet lights 26
- Report Page button 27
- Network light 27
- HP Report page 28
- User's guide 27 29
- Embedded Web server (EWS) 30
- (continued) 31
- User's guide 29 31
- 30 HP Deskjet 6940 series 32
- Networking glossary 33
- 32 HP Deskjet 6940 series 34
- User's guide 33 35
- Bluetooth wireless printing 36
- Configure Bluetooth settings 37
- HP iPAQ Bluetooth printing 38
- User's guide 37 39
- Print photos 40
- 1 Small photos 41
- 2 Large photos 41
- User's guide 39 41
- Print photos with a border 42
- User's guide 41 43
- HP Real Life technologies 44
- Photo print cartridge 44
- Maximum dpi 45
- Advanced color settings 46
- Color management 46
- Gray photo print cartridge 46
- Exif Print 47
- Store and handle photo paper 47
- Chapter 5 48
- 46 HP Deskjet 6940 series 48
- Print photos from a digital 49
- Use a Bluetooth camera phone 50
- 1 Front USB port 51
- User's guide 49 51
- Print other documents 52
- User's guide 51 53
- Documents 54
- Envelopes 55
- Brochures 56
- User's guide 55 57
- Greeting cards 58
- Postcards 59
- Transparencies 60
- User's guide 59 61
- Chapter 7 62
- 60 HP Deskjet 6940 series 62
- Booklets 63
- 62 HP Deskjet 6940 series 64
- User's guide 63 65
- Iron-on transfers 66
- User's guide 65 67
- CD/DVD tattoos 68
- User's guide 67 69
- Printing tips 70
- General everyday printing 71
- Presentation printing 71
- Print in grayscale 71
- Select a print quality 71
- Set the page order 72
- Print a different first page 72
- Print preview 73
- Set a custom paper size 73
- Select a paper type 74
- Select a paper source 74
- Print task quick sets 75
- User's guide 75 77
- Manual two-sided printing 78
- Book binding 79
- Tablet binding 80
- Resize a document 81
- Watermarks 82
- Properties dialog box 83
- Printer software 84
- User's guide 83 85
- Maintenance 86
- 1 Selection number label 87
- User's guide 85 87
- Chapter 10 88
- 86 HP Deskjet 6940 series 88
- Set the auto-off feature 89
- Align the print cartridges 89
- Calibrate color 90
- Print a test page 90
- View estimated ink levels 90
- Maintain the printer body 91
- Maintain print cartridges 92
- Printer Toolbox 93
- Use the Toolbox 94
- Troubleshooting 95
- 94 HP Deskjet 6940 series 96
- Printer does not print 97
- Paper jam 98
- User's guide 97 99
- Paper problems 100
- Paper mismatch 101
- Printer is stalled 101
- Print cartridge problems 102
- User's guide 101 103
- Photos do not print correctly 104
- Part of the photo is faded 105
- PictBridge problems 106
- Bluetooth printing problems 107
- Chapter 11 108
- 106 HP Deskjet 6940 series 108
- Print quality is poor 109
- 1 Remove plastic tape 110
- 108 HP Deskjet 6940 series 110
- Document is misprinted 111
- 110 HP Deskjet 6940 series 112
- User's guide 111 113
- Photo has an unwanted border 115
- Error messages 116
- Out-of-paper message 117
- 116 HP Deskjet 6940 series 118
- User's guide 117 119
- Document prints slowly 120
- HP support process 121
- Accessories 122
- Install the duplexer 123
- Enable the duplexer 123
- Automatic two-sided printing 124
- Print a booklet automatically 125
- Chapter 12 126
- 124 HP Deskjet 6940 series 126
- User's guide 125 127
- 126 HP Deskjet 6940 series 128
- 250-Sheet Plain Paper Tray 129
- 1 Align the arrows 131
- User's guide 129 131
- User's guide 131 133
- 132 HP Deskjet 6940 series 134
- User's guide 133 135
- Print postcards 136
- User's guide 135 137
- Print small photos 138
- User's guide 137 139
- Print envelopes 140
- User's guide 139 141
- 1 Tilt the Small Paper Tray 142
- 2 Open the lower door 142
- 140 HP Deskjet 6940 series 142
- User's guide 141 143
- 142 HP Deskjet 6940 series 144
- Supplies 145
- Specifications 146
- Environmental information 147
- Print cartridge recovery 148
- User's guide 147 149
- Chapter 15 150
- 148 HP Deskjet 6940 series 150
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