Hp Deskjet 460cb Mobile Printer User Manual Page 6
- Page / 132
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
Rated. / 5. Based on customer reviews
6
5 Maintaining and troubleshooting
Maintaining the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Cleaning the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Replacing the print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Aligning the print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Printing with a single print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Calibrating color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Replacing the ink service module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Troubleshooting tips and resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
General troubleshooting tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Resolving printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Printer shuts down unexpectedly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
All printer lights are blinking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Printer is not responding (nothing prints) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Printer does not accept print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Printer takes a long time to print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Blank page is printed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Something on the page is missing or incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Placement of the text or graphics is wrong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Poor print quality and unexpected printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Meaningless characters print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Ink is smearing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Ink is not filling the text or graphics completely. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Output is faded or dull colored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Colors are printing as black and white . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Wrong colors are printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Printout shows bleeding colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Colors do not line up properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Lines or dots are missing from text or graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Resolving paper-feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Media is not picked up from the input tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Paper skew . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Paper output problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Troubleshooting installation issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Problems printing an alignment page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Problems installing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Problems setting up 802.11 or Bluetooth wireless communication. . . . . . . . . . . . . . . . . . . . 92
A Printer lights reference
Printer buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Printer light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
B HP supplies and accessories
Ordering printing supplies online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
HP media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
C Support and warranty
Obtaining electronic support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Obtaining HP telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Before you call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Telephone support numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Hewlett-Packard limited warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
- HP Deskjet 460 1
- HP Deskjet 460 Mobile Printer 3
- Contents 5
- A Printer lights reference 6
- B HP supplies and accessories 6
- 1 Getting started 9
- Front view 11
- Back and side view 12
- Bottom view 13
- Travel tips 14
- Battery safety 15
- Understanding the battery 16
- To install the battery 17
- To remove the battery 17
- About 802.11 19
- About Bluetooth 19
- 3 Using the printer 21
- Cards and envelopes 22
- Photo paper 22
- Transparencies 22
- Custom-sized media 22
- Loading media 26
- Changing print settings 27
- Canceling a print job 27
- Printing from mobile devices 30
- Printing from mobile phones 32
- To print from a mobile phone 33
- Printing from Palm OS devices 35
- for more information 36
- Using memory devices 37
- Managing the printer 39
- Toolbox (Windows) 40
- HP Printer Utility (Mac OS) 43
- HP Instant Support (Windows) 44
- Security and privacy 45
- To access HP Instant Support 45
- To access myPrintMileage 46
- To print a diagnostic page 47
- To print a configuration page 47
- To print a demo page 47
- Configuring the printer 49
- To install the software 51
- 802.11 wireless connection 53
- Configuring the printer 55 55
- Configuring the printer 57 57
- Configuring the printer 59 59
- Bluetooth wireless connection 61
- Bluetooth device address 63
- Bluetooth device name 63
- PIN code 64
- Reset device access 65
- Access modes 65
- Bluetooth discovery 66
- Bluetooth fonts 66
- Wireless configuration page 66
- Bluetooth wireless profiles 67
- Maintaining the printer 69
- Cleaning the print cartridges 70
- Maintaining the printer 71 71
- Maintaining the printer 73 73
- Aligning the print cartridges 74
- Calibrating color 75
- General troubleshooting tips 77
- Resolving printing problems 79
- Blank page is printed 81
- Meaningless characters print 84
- Ink is smearing 85
- Wrong colors are printing 87
- Check the print cartridges 88
- Resolving paper-feed problems 89
- To avoid jams 90
- Problems installing software 91
- Check the wireless settings 93
- Check the wireless signal 94
- Printer light patterns 96
- Supplies 100
- Inkjet papers 101
- Photo papers 101
- Transparency films 107
- Specialty papers 107
- Greeting cards 108
- Brochure papers 109
- C Support and warranty 111
- Telephone support numbers 112
- Extent of limited warranty 116
- Limitations of warranty 117
- Limitations of liability 117
- Local law 117
- D Regulatory information 119
- VCCI statement (Japan) 120
- Regulatory model number 120
- Power cord statement 120
- LED classification 120
- Reduction and elimination 121
- Power consumption 121
- Hazardous materials 122
- Material safety data sheets 122
- Recycling 123
- Declaration of Conformity 124
- E Printer specifications 125
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