Hp Designjet T7100 Printer series User Manual Page 160
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Humidity can cause ink to soak into the paper, making the lines blurred and fuzzy. Try the following:
1.
Check that your environmental conditions (temperature, humidity) are suitable for high-quality
printing. See
Environmental specifications on page 203.
2.
Check that the paper type selected in the front panel is the same as the paper type you are using.
To check on the front panel, use the View information key
.
3.
Try changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Super
Heavyweight Plus Matte Paper.
4.
Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the
printer to use less ink. Here are some example paper types in ascending order of thickness: Plain
Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.
5.
If you are using glossy paper, try changing to a different type of glossy paper.
6.
Align the printheads. See
Align the printheads on page 59.
Line lengths are inaccurate
If you have measured your printed lines and find that the lengths are not sufficiently accurate for your
purposes, you can try to improve line length accuracy in the following ways.
1.
Print on HP Matte Film, for which your printer's line length accuracy is specified. See
Functional
specifications on page 201.
Polyester film is about ten times more dimensionally stable than paper. However, using film that is
thinner or thicker than HP Matte Film will reduce line length accuracy.
2. Set the Print Quality slider to Quality.
3.
Maintain the room at a steady temperature between 10 and 30°C (50 and 86°F).
4.
Load the roll of film and let it rest for five minutes before printing.
5.
If you are still not satisfied, try recalibrating the paper advance. See
Perform paper advance
calibration on page 35.
152 Chapter 15 Troubleshoot print-quality issues ENWW
Troubleshoot images
- DESIGNJET T7100 and 1
- Table of contents 3
- 1 Introduction 9
- Safety precautions 10
- Product models 10
- Using this guide 11
- The printer’s main features 12
- The printer’s main components 12
- Front view 13
- Rear view 14
- The bin/basket 14
- The front panel 15
- Printer software 16
- Main tab 17
- Setup tab 17
- Support tab 17
- The printer’s internal prints 18
- Turn the printer on and off 19
- 2 Connectivity and software 20
- Connectivity 21
- Connect to a network (Mac OS) 22
- Bonjour connection 23
- TCP/IP connection 24
- Sharing the printer 26
- 3 Personalize the printer 28
- Access the HP Utility 29
- Change the sleep mode setting 30
- Turn the buzzer on and off 30
- Configure network settings 31
- Personal settings 32
- Paper suitability options 33
- 4 Handle the paper 34
- Drying time 36
- Supported paper types 36
- Handle the paper 37
- Load a roll into the printer 38
- Download paper presets 45
- Cancel the drying time 45
- Change the drying time 45
- Printing paper info 46
- Feed and cut the paper 46
- Store the paper 47
- Order paper 47
- Non-recommended paper types 51
- 5 Handle the ink system 52
- Ink system components 53
- Printheads 54
- Ink system tips 55
- Remove an ink cartridge 56
- Handle the ink system 57
- Insert an ink cartridge 58
- Remove a printhead 59
- Insert a printhead 62
- Align the printheads 67
- Reinsert printheads procedure 68
- The Image Diagnostics Print 69
- Corrective action 70
- Front-panel procedure 74
- HP Utility procedures 74
- Order ink supplies 75
- 6 Use of multiple rolls 77
- Multiroll printing 78
- Job allocation with nesting 79
- 7 Use of the stacker 80
- Install the stacker 81
- Uninstall the stacker 81
- Using paper with the stacker 81
- Stacker messages 82
- Change the temperature 82
- Clean the stacker rollers 83
- Move or store the stacker 83
- 8 Print options 85
- Create a print job 86
- Select print quality 87
- Print a draft 88
- High-quality printing 89
- Select paper size 90
- Select margins options 91
- Print on loaded paper 92
- Rescale a print 92
- Preview a print 93
- Print 16-bit color images 93
- Print crop lines 94
- Rotate an image 94
- Autorotate 95
- Print in gray shades 96
- Use paper economically 96
- Nest jobs to save paper 97
- Nesting wait time 98
- Nesting compatibility 98
- Use ink economically 99
- Roll protection 99
- Print options 100
- 9 Color management 101
- Introduction 102
- How colors are represented 102
- Color calibration 102
- Color management 103
- Color management options 104
- Printer emulation 105
- Color adjustment options 105
- Printing in grayscale 106
- Color emulation 108
- Submit Job options 109
- Rendering intent 110
- Printing PANTONE swatch books 111
- 10 Job queue management 113
- Job preview 114
- Turn off the job queue 115
- Identify a job in the queue 115
- Prioritize a job in the queue 116
- Delete a job from the queue 116
- Job status messages 116
- Remove a hold 117
- Printer usage 118
- Printing examples 121
- Overview 122
- Print a project 124
- Using HP Instant Printing 128
- Using AutoCAD 129
- Using printer emulation 134
- Print a presentation 135
- Using Adobe Photoshop 138
- Using PowerPoint 141
- Using Project 142
- Using Excel 144
- 13 Maintain the printer 147
- Clean the platen 148
- Maintain the printer 149
- Maintain the ink cartridges 151
- Move or store the printer 152
- Update the printer firmware 152
- Secure disk erase 153
- 14 Accessories 154
- Troubleshoot images 155
- General advice 156
- Troubleshooting tools 156
- Most-common issues resolution 157
- Lines are discontinuous 159
- Lines are blurred 159
- Line lengths are inaccurate 160
- The paper is not flat 161
- Ink marks on the paper 162
- White spots on the print 164
- Colors are inaccurate 164
- Print with PostScript drivers 165
- Print with HP-GL/2 drivers 165
- Print the same HP-GL/2 file 166
- The image is clipped 167
- (aeroworms) 169
- 16 Troubleshoot paper issues 170
- Troubleshoot paper 171
- Troubleshoot ink 172
- Cannot insert a printhead 173
- Troubleshoot stacker 174
- Paper scrolling 175
- 19 Troubleshoot other issues 177
- The printer is not printing 178
- A job has not been printed 178
- The printer seems slow 179
- “Out-of-memory” error message 180
- The platen rollers squeak 181
- Troubleshoot other 182
- Cannot access the HP Utility 183
- Printer alerts 183
- 20 Get help 185
- HP Professional Services 186
- HP Instant Support 187
- HP Proactive Support 187
- Customer Self Repair 187
- HP Customer Care 188
- Telephone numbers 189
- Get help 190
- HP Designjet Online 191
- Other sources of information 192
- A Front-panel menus 193
- Paper menu 194
- Job management menu 195
- Ink menu 196
- Setup menu 197
- Front-panel menus 198
- Connectivity menu 201
- Internal prints menu 202
- Information menu 203
- B Front-panel error messages 204
- Error messages 205
- C Printer specifications 208
- Functional specifications 209
- Physical specifications 210
- Memory specifications 211
- Power specifications 211
- Environmental specifications 211
- Acoustic specifications 211
- Glossary 212
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