HP MT40 Troubleshooting Guide download pdf (Page 31)

HP Velocity FAQ and Troubleshooting Guide 31

HP Velocity troubleshooting Troubleshooting procedures

Checking the traffic path for a security server or firewall

In IP headers, HP Velocity uses the IP ID 0x420B and the IP option 0x880477FB. In TCP

headers, HP Velocity uses the TCP option

0x01000000 & 0x00000000. Intrusion Detection

Systems (IDS) and firewall systems might require configuration to support HP Velocity-

enabled traffic. Failure to do so might result in these devices blocking HP Velocity-enabled

traffic. Consult your device manuals to configure these settings.

Generating the HP Velocity Configuration Report

To generate the HP Velocity Configuration Report:

1. On the HP Velocity server system, right-click the HP Velocity system tray icon.

2. Select Management.

3. Click Configuration.

4. Select General in the navigation tree.

5. Select Export Current Configuration To File.

The report is automatically displayed in the default text editor, such as Windows Notepad.

6. Save the report (HPVelocityConfig.txt)to the local system. The default location is the

temporary folder; for example, (C:\Users\<username>\AppData\Local\Temp).

The HP Velocity Configuration Report contains the following information:

• Driver Configuration: Current configuration and internal driver settings of HP Velocity

• Local System Metrics: Statistics on host system performance

• OS Information: Operating system type, configuration, and performance information for the

system on which HP Velocity is installed

• Registry keys: Registry key values configured by the Group Policy Engine

• Statistics: Snapshot of the current statistics

• Flow Information: Current list of protected and monitored flows

For more information, see the “General Settings” section of the HP Velocity Server Side

Deployment Guide.

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HP MT40 Troubleshooting Guide Page 31