HP Jetdirect 175x User Manual Page 187
- Page / 202
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Getting Support and
Service
Getting support:
Telephone support❍
WWW: HP Web support pages❍
HP forums❍
●
Getting warranty service●
HP support by phone
Highly trained technicians are ready to take your call.
Note: Telephone fees are the responsibility of the
caller. Rates may vary. Contact your local
telephone company for current rates.
For the most recent HP Customer Care telephone numbers
worldwide, visit
http://www.hp.com/support/support_assistance to access a list
of regional telephone numbers. In the USA, the support
telephone number for HP Jetdirect products is: 208-323-2551.
WWW: HP support online
Our support pages on the HP Web site
www.hp.com/support/net_printing are a collection of
information to help solve your issues and answer your
questions about your HP Jetdirect print server, 24 hours a day,
7 days a week.
Also: Software, driver, and firmware image upgrades
WWW: HP user forums
Go online, anytime, and you'll also find helpful user forums—a
great source of ideas and suggestions for using your HP
- User's Guide 1
- Installing the print server 2
- Easiest basic configuration 7
- Protocols 8
- Default configuration 10
- (cold reset) 11
- IPP printing, using 14
- Internet Printer Connection 14
- Software 14
- Microsoft-Supplied Software 15
- HP IP/IPX Printer Gateway for 17
- HP LaserJet Utility for MacOS 19
- Configuring the Printer 20
- Renaming the Printer 20
- Selecting a Zone 21
- Selecting Your Printer 22
- Testing the Configuration 23
- TCP/IP Configuration 24
- Overview of TCP/IP protocol 26
- Network Portion 27
- Host Portion 27
- Subnet Mask 27
- Default Gateway 28
- BOOTP and TFTP 28
- [Install] button for 29
- Using BOOTP, TFTP, and DHCP 33
- RFC 2132 34
- TFTP configuration file 36
- General parameters for TFTP 37
- SNMP parameters for TFTP 39
- IPX/SPX parameters for TFTP 40
- AppleTalk parameters for TFTP 40
- Other parameters for TFTP 41
- Support parameters for TFTP 41
- Setting up the DHCP server 42
- Configuring the print server 42
- Returning to factory defaults 45
- Using RARP 46
- Procedure 48
- Using Telnet 50
- User interface options 52
- Using the embedded web server 68
- Pages and features 69
- Home tab (Home page) 70
- Networking tab 71
- Configuration: 73
- Security 84
- Diagnostics 85
- Web Scan 86
- Troubleshooting web scanning 89
- Preview button 90
- Compatible Web Browsers 92
- Setting up LPD (LPR) Printing 98
- Setting up LPD 99
- Meaning of the queue names: 100
- Reference on queues 106
- Setup procedure 107
- FTP Printing 109
- FTP Login 110
- Commands 111
- Example of an FTP Session 112
- General Jetdirect Information 115
- USB Port Information 116
- Security Settings 116
- Network Statistics 118
- TCP/IP Protocol Information 118
- IPX/SPX Protocol Information 120
- DLC/LLC Protocol Information 123
- Error Messages 123
- Troubleshooting Overview 135
- Related topics: 136
- ON and ONLINE? 138
- Check your printer manual 140
- USB OK? (USB light ON solid 146
- USB light OFF 148
- USB light blinking green 149
- USB light blinking amber 150
- Power/Status OK? 154
- (Power/Status light ON solid 154
- What is the state of the 155
- Power/Status light? 155
- Power/Status light OFF 156
- 10/100 link OK? 161
- I/O card not ready 164
- Error messages 165
- 03 LAN Error: EXTERNAL 166
- LOOPBACK 166
- 08 LAN Error: INFINITE 167
- DEFERRAL 167
- 11 LAN Error: RETRY FAULTS 168
- 12 LAN Error: NO LINKBEAT 169
- Print server OK 170
- Link lights OFF 171
- Configuration page does not 173
- Browse HP 177
- Asia Pacific 178
- North America 179
- Latin America 179
- Can you print a Jetdirect 183
- Configuration page prints? 184
- Getting Support and 187
- Getting Warranty Service 188
- Software, Driver, and 189
- Firmware Image Upgrades 189
- Limited Global Warranty 190
- Statement and Service 190
- Getting warranty service 192
- Specifications 194
- Supported networking 194
- Physical specifications 194
- Environmental specifications 195
- Electrical specifications 195
- Safety statements 196
- Regulatory statements 196
- Australia 197
- Japan: VCCI Class B 197
- Korea: EMI 197
- Taiwan: Class A 197
- See Chinese Safety Statement 198
- DECLARATION OF CONFORMITY 199
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