HP 706C User Manual download pdf (Page 83)

 #

In the event that you have problems with your Print Master, BayTech

has a staff of applications engineers on duty to assist you from 7 am

to 6 pm (CST or CDT), Monday through Friday.

IMPORTANT:

Before you call BayTech Technical Support, please

check the Troubleshooting section of this manual (see

Appendix C

When you call BayTech Technical Support, please have the following

information available to help the applications engineers answer your

questions more efficiently:

1. Identify which Print Master you are using and have the

serial number (located on the back of the unit) handy.

2. Identify what computers, printers or other peripherals

you have connected to Print Master.

3. Identify any special equipment you are using (for

example, in-line spoolers, networks, software drivers,

etc.).

4. Identify what cables you are using, what the lengths of

the cables are, and who sold you the cables.

5. Identify any special options you may have ordered with

your Print Master.

6. Identify the software packages you are using.

7. If possible, have a print-out of Print Master's

configuration status ready when you call.

IMPORTANT:

Always call BayTech before dismantling your

equipment and returning Print Master to BayTech for repair.

1 2 ... 78 79 80 81 82 83 84 85 86 87 88 ... 122 123

No comments

HP 706C User Manual Page 83