HP Z800 Specifications Page 299
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Product support
Table D-2 Product support
Topic Location
Additional information For online access to technical support information and
tools, see
http://www.hp.com/go/workstationsupport.
Support resources include Web-based troubleshooting
tools, technical knowledge databases, driver and patch
downloads, online communities, and proactive notification
services.
The following communication and diagnostic tools are also
available:
●
Instant Chat
●
Instant Support
●
Diagnose Problem
Refer to the workstation Maintenance and Service Guide
for more information on how to receive support.
Technical support Before you call technical support, refer to the workstation
Maintenance and Service Guide for a listing of information
you need to have available before you call.
For a listing of all worldwide technical support phone
numbers, see
http://www.hp.com/support/, select your
region, and click Contact HP in the upper-left corner.
Business Support Center (BSC) For software/driver downloads, warranty information,
single-topic documents, user manuals, or service manuals,
see
http://www.hp.com/go/bizsupport.
IT Resource Center (ITRC) See
http://www.itrc.hp.com/ for a searchable knowledge
base for IT professionals.
HP Business and IT Services. For business and IT information, see
http://www.hp.com/
hps/.
HP Hardware Support Services For hardware service information, see
http://www.hp.com/
hps/hardware/.
Warranty information To locate base warranty information,
see
http://www.hp.com/support/warranty-lookuptool.
To locate an existing Care Pack, see
http://www.hp.com/
go/lookuptool.
To extend a standard product warranty,
see
http://www.hp.com/hps/carepack. HP Care Pack
Services offer upgraded service levels to extend and
expand a standard product warranty.
ENWW
Product support
287
- HP Z800 Workstation 1
- About this guide 3
- Table of contents 5
- 1 Workstation overview 13
- Processor technology 14
- Memory technology 14
- Graphics 14
- Expansion card slots 14
- Addition features 14
- Workstation components 15
- Chassis components 16
- Front panel components 17
- Rear panel components 18
- Description 19
- Specifications 20
- Environmental specifications 21
- Power supply description 22
- Power supply currents 23
- Power supply specifications 24
- Resetting the power supply 25
- Ensuring proper ventilation 26
- Features 27
- ENERGY STAR Qualification 28
- EUP compliance mode 29
- Accessibility 29
- Hyper-threading 30
- SATA Power Management 30
- Intel Turbo Boost Technology 30
- HP Cool Tools 30
- Setting up Novell SLED 34
- Updating the workstation 34
- Determining current BIOS 35
- Upgrading device drivers 36
- Restore methods 37
- Ordering backup software 38
- Restoring Windows Vista 38
- Creating RestorePlus! media 39
- Restoring Novell SLED 41
- Creating restore media 42
- 4 System management 43
- Workstation management 56
- Installing a remote system 57
- Replicating the setup 58
- HP Client Manager Software 60
- HP SoftPaq Download Manager 61
- System Software Manager 62
- Proactive Change Notification 62
- Subscriber's Choice 62
- ROM Flash 63
- FailSafe Boot Block ROM 64
- Workstation security 65
- SATA hard disk drive security 66
- Password security 69
- Chassis security 73
- Drive Protection System 75
- ECC fault prediction 75
- Thermal sensors 75
- Dual-state power button 76
- 5 Replacing components 77
- Warnings and cautions 78
- Service considerations 80
- Table 5-1 Static shielding 81
- Grounding the work area 82
- Cables and connectors 83
- Customer self-repair 84
- Component locations 86
- Disassembly order 88
- Predisassembly procedures 89
- Cable lock (optional) 90
- Side access panel 91
- Airflow guide 92
- Expansion card support 94
- Right side panel 98
- Power supply 98
- Installing the power supply 99
- Removing the speaker 99
- Installing the speaker 100
- Power connections 102
- Front bezel 103
- Item Description 104
- 1 Front audio 104
- 2 Front 1394a 104
- 3Front USB 104
- Power switch cable assembly 108
- Optical bay filler tray 109
- Installing a filler tray 111
- Optical disk drive 112
- Hard disk drive 126
- System fans 158
- Memory fans 167
- Installing the memory fans 169
- DIMM installation guidelines 170
- Supported DIMM configurations 170
- BIOS errors and warnings 171
- Removing a DIMM 172
- Installing a DIMM 173
- (continued) 178
- PCIe card 181
- Installing a PCIe card 183
- PCI card 186
- Installing a PCI card 187
- Liquid cooling solution 189
- CPU heatsink 211
- Installing the CPU heatsink 213
- Removing a CPU 215
- Installing a CPU 216
- System board 218
- Installing the system board 221
- Removing the battery 222
- Product recycling 224
- ENWW 213 225
- Calling technical support 226
- Locating ID labels 226
- Locating warranty information 227
- Diagnosis guidelines 228
- Troubleshooting checklist 229
- HP Support Assistant 231
- HP Help and Support Center 231
- E-support 231
- Helpful hints 232
- At startup 233
- During operation 233
- Solving minor problems 235
- Solving power supply problems 237
- Solving diskette problems 239
- Solving hard drive problems 240
- Solving display problems 242
- Solving audio problems 244
- Solving printer problems 245
- Diagnostics 246
- Overview 247
- User interface 250
- Test tab 252
- Status tab 254
- History tab 254
- Errors tab 254
- Help tab 255
- Diagnostic codes and errors 256
- LED color definitions 260
- POST error messages 262
- 7 Configuring RAID devices 268
- Configuring SATA RAID devices 269
- Configuring system BIOS 270
- Creating RAID volumes 271
- Configuring SAS RAID devices 272
- SAS RAID 0 configuration 273
- SAS RAID 1 configuration 274
- SAS RAID 1E configuration 275
- Deleting RAID volumes 276
- Resetting the password jumper 279
- A Connector pins 282
- ENWW 271 283
- ENWW 273 285
- ENWW 275 287
- ENWW 277 289
- ENWW 279 291
- B System board designators 293
- CRoutine Care 295
- Cleaning the monitor 296
- Cleaning the mouse 296
- D Locating HP resources 297
- Product information 298
- Product support 299
- Product documentation 300
- Product diagnostics 301
- Product updates 302
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