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- TROUBLESHOOTING
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POST error messages
The Power-On Self Text (POST) is a series of diagnostic tests that runs automatically when the
workstation is powered on.
Audible and visual messages occur before the operating system starts if the POST encounters a
problem. POST checks the following items to ensure that the workstation system is functioning properly:
●
Keyboard
●
DIMMs
●
Diskette drives
●
All mass storage devices
●
CPUs
●
Controllers
●
Fans
●
Temperature sensors
●
Cables (front/rear panels, audio, and USB ports)
The table shown next describes the POST error messages.
Table 6-10 POST error messages
Screen message Probable cause Recommended action
101—Option ROM Checksum
Error
System ROM checksum. Verify the correct ROM:
1.
Flash the ROM, if needed.
2.
If an expansion card was recently added, remove
it to find out if the problem remains.
3.
Clear CMOS. If the message disappears, there
might be a problem with the expansion card
4.
Replace the system board.
102—System Board Failure DMA, timers, and so forth, might be
set improperly or might be defective.
1.
Clear the CMOS.
2.
Remove the expansion boards.
3.
Replace the system board.
110—Out of memory space
for option ROMs
Option ROM for a device could not
run because of memory constraints.
Run the Computer Setup (F10) Utility to disable
unneeded option ROMs, and to enable ACP0/USB
Buffers at Top of Memory.
162—Systems Options Error
163—Time and Date Not Set
●
Invalid time or date in
configuration memory.
●
RTC battery might need
replacement.
●
CMOS jumper might not be
properly installed.
1.
Set the date and time from the Control Panel or in
the Computer Setup (F10) Utility (depending on
the operating system).
2.
If the problem persists, replace the RTC battery.
250 Chapter 6 Diagnostics and troubleshooting ENWW
- HP Z800 Workstation 1
- About this guide 3
- Table of contents 5
- 1 Workstation overview 13
- Processor technology 14
- Memory technology 14
- Graphics 14
- Expansion card slots 14
- Addition features 14
- Workstation components 15
- Chassis components 16
- Front panel components 17
- Rear panel components 18
- Description 19
- Specifications 20
- Environmental specifications 21
- Power supply description 22
- Power supply currents 23
- Power supply specifications 24
- Resetting the power supply 25
- Ensuring proper ventilation 26
- Features 27
- ENERGY STAR Qualification 28
- EUP compliance mode 29
- Accessibility 29
- Hyper-threading 30
- SATA Power Management 30
- Intel Turbo Boost Technology 30
- HP Cool Tools 30
- Setting up Novell SLED 34
- Updating the workstation 34
- Determining current BIOS 35
- Upgrading device drivers 36
- Restore methods 37
- Ordering backup software 38
- Restoring Windows Vista 38
- Creating RestorePlus! media 39
- Restoring Novell SLED 41
- Creating restore media 42
- 4 System management 43
- Workstation management 56
- Installing a remote system 57
- Replicating the setup 58
- HP Client Manager Software 60
- HP SoftPaq Download Manager 61
- System Software Manager 62
- Proactive Change Notification 62
- Subscriber's Choice 62
- ROM Flash 63
- FailSafe Boot Block ROM 64
- Workstation security 65
- SATA hard disk drive security 66
- Password security 69
- Chassis security 73
- Drive Protection System 75
- ECC fault prediction 75
- Thermal sensors 75
- Dual-state power button 76
- 5 Replacing components 77
- Warnings and cautions 78
- Service considerations 80
- Table 5-1 Static shielding 81
- Grounding the work area 82
- Cables and connectors 83
- Customer self-repair 84
- Component locations 86
- Disassembly order 88
- Predisassembly procedures 89
- Cable lock (optional) 90
- Side access panel 91
- Airflow guide 92
- Expansion card support 94
- Right side panel 98
- Power supply 98
- Installing the power supply 99
- Removing the speaker 99
- Installing the speaker 100
- Power connections 102
- Front bezel 103
- Item Description 104
- 1 Front audio 104
- 2 Front 1394a 104
- 3Front USB 104
- Power switch cable assembly 108
- Optical bay filler tray 109
- Installing a filler tray 111
- Optical disk drive 112
- Hard disk drive 126
- System fans 158
- Memory fans 167
- Installing the memory fans 169
- DIMM installation guidelines 170
- Supported DIMM configurations 170
- BIOS errors and warnings 171
- Removing a DIMM 172
- Installing a DIMM 173
- (continued) 178
- PCIe card 181
- Installing a PCIe card 183
- PCI card 186
- Installing a PCI card 187
- Liquid cooling solution 189
- CPU heatsink 211
- Installing the CPU heatsink 213
- Removing a CPU 215
- Installing a CPU 216
- System board 218
- Installing the system board 221
- Removing the battery 222
- Product recycling 224
- ENWW 213 225
- Calling technical support 226
- Locating ID labels 226
- Locating warranty information 227
- Diagnosis guidelines 228
- Troubleshooting checklist 229
- HP Support Assistant 231
- HP Help and Support Center 231
- E-support 231
- Helpful hints 232
- At startup 233
- During operation 233
- Solving minor problems 235
- Solving power supply problems 237
- Solving diskette problems 239
- Solving hard drive problems 240
- Solving display problems 242
- Solving audio problems 244
- Solving printer problems 245
- Diagnostics 246
- Overview 247
- User interface 250
- Test tab 252
- Status tab 254
- History tab 254
- Errors tab 254
- Help tab 255
- Diagnostic codes and errors 256
- LED color definitions 260
- POST error messages 262
- 7 Configuring RAID devices 268
- Configuring SATA RAID devices 269
- Configuring system BIOS 270
- Creating RAID volumes 271
- Configuring SAS RAID devices 272
- SAS RAID 0 configuration 273
- SAS RAID 1 configuration 274
- SAS RAID 1E configuration 275
- Deleting RAID volumes 276
- Resetting the password jumper 279
- A Connector pins 282
- ENWW 271 283
- ENWW 273 285
- ENWW 275 287
- ENWW 277 289
- ENWW 279 291
- B System board designators 293
- CRoutine Care 295
- Cleaning the monitor 296
- Cleaning the mouse 296
- D Locating HP resources 297
- Product information 298
- Product support 299
- Product documentation 300
- Product diagnostics 301
- Product updates 302
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