HP 420 User's Guide download pdf (Page 43)

System Recovery

WARNING! This procedure will delete all user information. To prevent loss of information, be sure to

back up all user information so you can restore it after recovery.

Always use the System Restore procedure before you use the System Recovery program. See

System

Restore on page 34.

System Recovery completely erases and reformats the hard disk drive, deleting all data files that you

have created, and then reinstalls the operating system, programs, and drivers. However, you must

reinstall any software that was not installed on the computer at the factory. This includes software that

came on media included in the computer accessory box, and any software programs you installed after

purchase.

NOTE: Some features might not be available on systems that are shipped without a Windows

operating system.

You must choose one of the following methods to perform a System Recovery:

●

Recovery image — Run System Recovery from a recovery image stored on your hard disk drive.

The recovery image is a file that contains a copy of the original factory-shipped software. To

perform a System Recovery from a recovery image, see

System Recovery when Windows is

responding on page 35 or System Recovery when Windows is not responding on page 36.

●

Recovery media — Run System Recovery from recovery media that you have created from files

stored on your hard disk drive or purchased separately. To create recovery media, see

System

recovery using recovery media on page 36.

System Recovery when Windows is responding

CAUTION: System Recovery deletes all data and programs you have created or installed. Before you

begin, back up any important data to a CD or DVD or to a USB flash drive.

NOTE: In some cases, you must use recovery media for this procedure. To create this media, follow

the instructions in

Creating recovery media on page 37.

If the computer is working and Windows 7 is responding, use these steps to perform a System

Recovery.

1. Turn off the computer.

2. Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse.

3. Turn on the computer.

4. When Windows has loaded, click the Start button, click All Programs, click Security and

Protection, click Recovery Manager, and then click Recovery Manager. If prompted,

click Yes to allow the program to continue.

5. Under I need help immediately, click System Recovery.

6. Select Yes, and then click Next. Your computer restarts.

NOTE: If your system does not detect a recovery partition, it prompts you to insert recovery

media that you have created. Insert the first disc or the USB flash drive, select Yes, and then click

Next to restart the computer. If you are using discs, insert the next disc when prompted.

Restoring and recovering in Windows 7

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HP 420 User's Guide Page 43

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