HP 420 User's Guide download pdf (Page 50)

4. Select Troubleshoot, select Advanced Options, and then select Automatic Repair.

5. Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, perform a

search for these topics in Help and Support. From the Start screen, type help, and then select Help

and Support.

Using F11 recovery tools

CAUTION: Using F11 completely erases hard drive contents and reformats the hard drive. All files

that you have created and any software that you have installed on the computer are permanently

removed. The F11 recovery tool reinstalls the operating system and HP programs and drivers that were

installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using F11:

1. If possible, back up all personal files.

2. Restart the computer, and then press esc while the company logo is displayed. The computer

Startup Menu displays.

3. Press F11 to select the System Recovery option.

4. Choose your keyboard localization.

5. On the Choose an option menu, select Troubleshoot.

6. On the Troubleshoot menu, choose either Refresh your PC to repair the OS or Reset your PC

to completely reinstall the OS.

7. Follow the on-screen instructions.

NOTE: If the F11 System Recovery does not start, you must recover your operating system and

programs using the Windows 8 Restore Media (purchased separately). For additional information,

see

Using HP Windows 8 restore media (purchased separately) on page 43.

42 Chapter 5 Setting up and restoring Windows 8

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HP 420 User's Guide Page 50