HP 420 User's Guide download pdf (Page 49)

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. From the Start screen, type backup, click Settings, and then select from the list of displayed

options.

2. Follow the on-screen instructions to set up your backup, create a system image, or create system

repair media.

Performing a system recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

●

Windows recovery tools: You can use Windows Backup and Restore to recover information you

have previously backed up. You can also use Windows Automatic Repair to fix problems that

might prevent Windows from starting correctly.

●

The F11 recovery tools: You can use the F11 recovery tools to recover your original hard drive

image. The image includes the Windows operating system and software programs installed at the

factory.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair

media you previously created, you must purchase Windows 8 operating system media to reboot the

computer and repair the operating system. For additional information, see

Using HP Windows 8

restore media (purchased separately) on page 43.

Using the Windows recovery tools

Recover information you previously backed up:

To recover your information using Automatic Repair, follow these steps:

CAUTION: Some Automatic Repair options will completely erase and reformat the hard drive. For

additional information go to Help and Support. From the Start screen, type help, and then select Help

and Support.

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition and the Windows partition:

From the Start screen, type e, and then click Windows Explorer.

– or –

From the Start screen, type c, and then select Computer.

NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover

your operating system and programs using the Windows 8 operating system media and the Driver

Recovery media (both purchased separately). For additional information, see Using HP Windows

8 restore media (purchased separately) on page 43.

3. If the Windows partition and the HP Recovery partition are listed, restart the computer after

Windows has loaded, and then press and hold Shift while clicking Restart.

NOTE: If the computer fails to boot to Windows after several attempts, the system will boot to

the Windows Recovery Environment by default.

Backup and recovery in Windows 8

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HP 420 User's Guide Page 49