HP ZBook 17 G2 Mobile Workstation (ENERGY STAR) User Manual Page 100
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- Table of contents
- TROUBLESHOOTING
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NOTE: If you connect your computer to a network, consult the network administrator before installing
any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download
is complete. If no instructions are revealed, follow these steps:
1. From the Start screen, type file, and then select File Explorer.
2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the
update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file
from your hard drive.
Using MultiBoot
About the boot device order
As the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which is
enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include
optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices
contain bootable media or files that the computer needs to start and operate properly.
NOTE: Some boot devices must be enabled in Computer Setup before they can be included in the boot
order.
You can change the order in which the computer searches for a boot device by changing the boot order in
Computer Setup. You can also press esc while the “Press the ESC key for Startup Menu” message is displayed
at the bottom of the screen, and then press f9. Pressing f9 displays a menu that shows the current boot
devices and allows you to select a boot device. Or, you can use MultiBoot Express to set the computer to
prompt you for a boot location each time the computer turns on or restarts.
Choosing MultiBoot preferences
You can use MultiBoot in the following ways:
●
To set a new boot order that the computer uses each time it is turned on, by changing the boot order in
Computer Setup.
●
To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options
menu.
●
To use MultiBoot Express to set variable boot orders. This feature prompts you for a boot device each
time the computer is turned on or restarted.
90 Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ENWW
- User Guide 1
- Safety warning notice 3
- Table of contents 5
- 1Welcome 11
- Finding information 12
- ENWW Finding information 3 13
- 4 Chapter 1 Welcome ENWW 14
- ENWW Right 5 15
- ENWW Left 7 17
- Component Description 18
- TouchPad 20
- ENWW Top 11 21
- ENWW Top 13 23
- ENWW Bottom 15 25
- ENWW Rear 17 27
- 3 Connecting to a network 29
- Using a WLAN 30
- Setting up a WLAN 31
- Configuring a wireless router 31
- Protecting your WLAN 31
- Connecting to a WLAN 32
- Inserting and removing a SIM 33
- Connecting to a wired network 34
- Using pointing devices 37
- Scrolling 39
- 2-finger pinch zoom 39
- 2-finger click 40
- Rotating (select models only) 40
- Flicking (select models only) 41
- Using the keyboard 43
- Using keypads 44
- 5Multimedia 45
- Connecting headphones 46
- Connecting a microphone 46
- Webcam (select models only) 47
- 6 Power management 53
- Setting power options 54
- Using battery power 55
- Using Battery Check 57
- Managing low battery levels 57
- Conserving battery power 59
- Using external AC power 60
- 7 External cards and devices 63
- Configuring an ExpressCard 64
- Inserting an ExpressCard 65
- Removing an ExpressCard 66
- Using a USB device 67
- Connecting a USB device 68
- Removing a USB device 68
- Handling drives 71
- Using hard drives 71
- Removing the service door 72
- Replacing the service door 72
- Removing the hard drive 73
- Installing a hard drive 74
- Using Disk Defragmenter 75
- Using Disk Cleanup 75
- 9Security 77
- Using passwords 78
- Setting a DriveLock password 81
- Entering a DriveLock password 82
- Changing a DriveLock password 82
- Removing DriveLock protection 82
- Using antivirus software 84
- Using firewall software 84
- 10 Maintenance 87
- Cleaning your computer 89
- Updating programs and drivers 90
- 11 Backup and recovery 93
- Using f11 recovery tools 94
- Using HP Software Setup 96
- Using Computer Setup 97
- Updating the BIOS 99
- Using MultiBoot 100
- Using HP Sure Start 104
- 13 Support 105
- Component 106
- (1) Serial number 106
- (2) Product number 106
- (3) Warranty period 106
- A Traveling with the computer 109
- B Troubleshooting 111
- A disc does not play 113
- C Electrostatic discharge 115
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