HP ZBook 15 G5 Base Model Mobile Workstation User Manual Page 74
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Using the HP Cloud Recovery Download Tool to create recovery media
To create HP Recovery media using the HP Cloud Recovery Download Tool:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers, and then follow the on-screen instructions.
Restoring and recovery
Restoring and recovery can be performed using one or more of the following options: Windows tools, HP
Recovery Manager, or the HP Recovery partition.
IMPORTANT: Not all methods are available on all products.
Restoring, resetting, and refreshing using Windows tools
Windows oers several options for restoring, resetting, and refreshing the computer. For details, see Using
Windows tools on page 60.
Restoring using HP Recovery Manager and the HP Recovery partition
You can use HP Recovery Manager and the HP Recovery partition (select products only) to restore the
computer to the original factory state:
● Resolving problems with preinstalled applications or drivers—To correct a problem with a
preinstalled application or driver:
1. Type recovery in the taskbar search box, and then select HP Recovery Manager.
2. Select Reinstall drivers and/or applications, and then follow the on-screen instructions.
● Using System Recovery—To recover the Windows partition to original factory content, select the
System Recovery option from the HP Recovery partition (select products only) or use the HP Recovery
media. For more information, see Recovering using HP Recovery Manager on page 62. If you have not
already created recovery media, see Creating HP Recovery media (select products only) on page 60.
● Using Factory Reset (select products only)—Restores the computer to its original factory state by
deleting all information from the hard drive and recreating the partitions and then reinstalling the
operating system and the software that was installed at the factory (select products only). To use the
Factory Reset option, you must use HP Recovery media. If you have not already created recovery media,
see Creating HP Recovery media (select products only) on page 60.
NOTE: If you have replaced the hard drive in the computer, you can use the Factory Reset option to
install the operating system and the software that was installed at the factory.
Recovering using HP Recovery Manager
You can use HP Recovery Manager software to recover the computer to its original factory state by using the
HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery
partition (select products only).
If you have not already created HP Recovery media, see Creating HP Recovery media (select products only)
on page 60.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
beginning recovery, back up any personal data that you want to retain. See Using Windows tools on page 60.
62 Chapter 9 Backing up, restoring, and recovering
- User Guide 1
- Safety warning notice 3
- Table of contents 7
- 1 Welcome 13
- Finding information 14
- Finding information 3 15
- 2 Components 16
- 6 Chapter 2 Components 18
- 8 Chapter 2 Components 20
- Keyboard area 21
- 10 Chapter 2 Components 22
- Keyboard area 11 23
- 12 Chapter 2 Components 24
- Keyboard area 13 25
- Special keys 26
- Action keys 27
- 16 Chapter 2 Components 28
- To use a hot key: 29
- Keyboard area 17 29
- 18 Chapter 2 Components 30
- Cover 19 31
- Labels 21 33
- 3 Network connections 34
- Connecting to a WLAN 35
- Connecting Bluetooth devices 36
- Connecting to a wired network 38
- 4 Navigating the screen 41
- Two-nger pinch zoom 42
- Two-nger 42
- slide (TouchPad only) 42
- Two-nger tap (TouchPad only) 42
- 5 Entertainment features 45
- Using video 46
- Setting up HDMI audio 48
- Using data transfer 50
- 6 Managing power 51
- Running on battery power 53
- Displaying battery charge 54
- Conserving battery power 54
- Running on external power 55
- 7 Security 57
- Setting passwords in Windows 58
- Selecting manual DriveLock 62
- Disabling DriveLock 64
- Entering a DriveLock password 64
- Using antivirus software 65
- Using rewall software 65
- Installing software updates 66
- 8 Maintenance 68
- Updating programs and drivers 69
- Cleaning your computer 69
- Cleaning procedures 70
- Using Windows tools 72
- Before you begin 73
- Creating the recovery media 73
- Restoring and recovery 74
- Using Computer Setup 77
- Updating the BIOS 78
- Downloading a BIOS update 79
- 12 Specications 86
- Operating environment 87
- 13 Electrostatic Discharge 88
- 14 Accessibility 89
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