HP 14-3100eb SPECTRE Technical Information

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HP Spectre Ultrabook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
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1 2 3 4 5 6 ... 97 98

Summary of Contents

Page 1 - HP Spectre Ultrabook PC

HP Spectre Ultrabook PCMaintenance and Service GuideIMPORTANT! This document is intended forHP authorized service providers only.

Page 2

Category Description High-performance ENVY-branded speakers mounted in bass reflex enclosuresAudio and video (continued) Separate amplifiers for head

Page 3 - Safety warning notice

Category DescriptionOperating system Preinstalled:●Windows® 8 Professional●Windows 8 StandardServiceability End-user replaceable part: AC adapter3

Page 4

2 External component identificationDisplayItem Component Description(1) Internal display switch Turns off the display and initiates Sleep if the displ

Page 5 - Table of contents

Item Component Description(6) HP TrueVision HD webcam Records video and captures still photographs.To access the webcam, select Start > All Program

Page 6

ButtonComponent DescriptionPower button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button b

Page 7

KeysItem Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes the following fun

Page 8

LightsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state.●Off: The computer is of

Page 9 - 1 Product description

ImagepadItem Component Description(1) Imagepad light●Amber: The Imagepad is off.●On: The Imagepad is on.(2) Imagepad on/off button Quickly double-tap

Page 10

Left sideItem Component Description(1) DisplayPort Connects an optional digital display device, such as ahigh-performance monitor or projector.(2) HDM

Page 11

Item Component Description(6) Audio-out (headphone) jack/ Audio-in(microphone) jackProduces sound when connected to optional poweredstereo speakers, h

Page 12

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 13

Right sideItem Component Description(1) Mute button Mutes or restores speaker sound.(2) Volume dial Adjusts the speaker volume.To increase the volume,

Page 14

Item Component Description(7) AC adapter light●White: The computer is connected to externalpower, and the battery is fully charged.●Amber: The compute

Page 15

3 Illustrated parts catalog14 Chapter 3 Illustrated parts catalog

Page 16

Service tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag.Item Des

Page 17 - Imagepad

Computer major components16 Chapter 3 Illustrated parts catalog

Page 18 - Left side

Item Component Spare part number(1) Display assembly, 14.0-in, AntiGlare, high-definition (includes display panel cable,2 WLAN antenna transceivers an

Page 19

Item Component Spare part number(5) NFC boardNOTE: The NFC board spare part kit does not include the NFC board cable.The NFC board cable is included i

Page 20 - Right side

Item Component Spare part number(17) Memory module (PC3, 12800, 1333-MHz): 8-GB memory module 670034-005 4-GB memory module 641369-005 Heat sink (i

Page 21

Cable KitItem Component Spare part number Cable Kit, includes: 672006-001(1) TouchPad cable(2) NFC board cable(3) Card Reader board cable20 Chapter 3

Page 22 - 3 Illustrated parts catalog

Miscellaneous partsComponent Spare part number65-W HP Smart travel AC adapter 574638-001HDMI-to-VGA adapter 530607-001HP 14.0-in protective cover 6747

Page 23 - Service tag

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Page 24 - Computer major components

Sequential part number listingSpare part number Description490371-001 Power cord for use in North America (3-pin, black, 1.83-m)490371-011 Power cord

Page 25

Spare part number Description672015-001 Speakers (include speaker cables and wireless audio module antenna cables)672016-001 Rubber Feet Kit (includes

Page 26

Spare part number Description698466-601 System board equipped with the Intel HM76 chipset and Intel Core i7-3517U 1.9-GHz processorfor use only on com

Page 27

Spare part number Description698632-BG1 Top cover with keyboard for use only on computer models equipped with Windows 8 inSwitzerland (includes keyboa

Page 28 - Cable Kit

4 Removal and replacementproceduresCAUTION: This computer does not have user-replaceable parts. Only HP authorized serviceproviders should perform the

Page 29 - Miscellaneous parts

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseator seat the cables during removal and insertion. Ha

Page 30

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Page 31

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Page 32

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Page 33

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 57 screws that must be removed, replaced

Page 34 - 4 Removal and replacement

iv Safety warning notice

Page 35 - Grounding guidelines

Item Component Description(4) Warranty period This number describes the duration of the warrantyperiod for the computer.(5) Model description This is

Page 36

BatteryDescription Spare part number4-cell, 58-Wh, 4.1-Ah, Li-ion battery 665460-001Before disassembling the computer, follow these steps:1. Turn off

Page 37

8.Remove the battery (4) from the computer.Reverse this procedure to install the battery and battery cover.34 Chapter 4 Removal and replacement proc

Page 38

Solid-state driveDescription Spare part number256-GB SATA III solid-state drive 698645-001128-GB SATA III solid-state drive 697235-001128-GB SATA II s

Page 39

3.If it is necessary to replace the solid-state drive connector board cable, disconnect both ends ofthe cable (1) and (2) from the system board, and t

Page 40 - Computer feet

Card Reader board cableNOTE: The Card Reader board cable is included in the Cable Kit, spare part number 672006-001.Before removing the Card Reader bo

Page 41 - Description Spare part number

NFC boardDescription Spare part numberNFC board 675510-001NOTE: The NFC board spare part kit does not include the NFC board cable. The NFC board cable

Page 42

3.Release the ZIF connector to which the NFC board cable is attached, and then disconnectthe NFC board cable from the system board.4. Remove the NFC b

Page 43 - Solid-state drive

Top coverNOTE: The top cover spare part kit includes the keyboard, the keyboard cable, the TouchPad boardcable, and the TouchPad button board cable.De

Page 44

5.Remove the solid-state drive connector board cable (see Solid-state drive on page 35).6. Remove the Card Reader board cable (see Card Reader board c

Page 45 - Card Reader board cable

Table of contents1 Product description ... 12

Page 46 - NFC board

4.Remove the following screws that secure the top cover to the base enclosure:(2) Two Phillips PM2.0×5.5(3) Five Phillips PM2.0×4.5(4) Four Phillips P

Page 47

8.Release the ZIF connector (1) to which the power button board cable is connected, and thendisconnect the power button board cable (2) from the syste

Page 48 - Top cover

Reverse this procedure to install the top cover.Solid-state drive connector boardDescription Spare part numberSolid-state drive connector board (inclu

Page 49

3.Remove the solid-state drive connector board (2).Reverse this procedure to install the solid-state drive connector board.Card Reader boardNOTE: The

Page 50

Remove the Card Reader board:1. Turn the top cover upside down, with the front toward you.2.Remove the two Phillips PM2.0×3.6 screws (1) and the Phill

Page 51

3.Disconnect all external devices from the computer.4. Remove the battery (see Battery on page 33), and then remove the following components:a.Solid-s

Page 52

SpeakersDescription Spare part numberSpeakers (include speaker cables and wireless audio module antenna cables) 672013-001Before removing the speakers

Page 53

3.Remove the two Phillips PM2.0×3.8 screws (1) that secure the speakers to the base enclosure.4.Remove the speakers (2).Reverse this procedure to inst

Page 54 - Power button board

Remove the RTC battery:1. Disconnect the RTC battery cable (1) from the system board.2. Detach the RTC battery (2) from the base enclosure. (The RTC b

Page 55

Wireless audio moduleDescription Spare part numberWireless audio module 672011-001Before removing the wireless audio module, follow these steps:1. Tur

Page 56 - Speakers

Computer feet ... 32Battery ...

Page 57 - RTC battery

3.Remove the wireless audio module by pulling the module away from the slot at an angle (3).NOTE: The wireless audio module is designed with a notch t

Page 58

WLAN moduleDescription Spare part numberIntel Centrino Advanced-N 6235 WLAN module 670292-005Intel Centrino Advanced-N 6230 WLAN module 636672-005CAUT

Page 59 - Wireless audio module

3.Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: The WLAN module is designed with a notch (4) to prevent incorr

Page 60

FanDescription Spare part numberFan (includes cable) 672008-001NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on

Page 61 - WLAN module

3.Remove the fan (4).Reverse this procedure to install the fan.56 Chapter 4 Removal and replacement procedures

Page 62

System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberEquipped with the Intel HM76 chip

Page 63

When replacing the system board, be sure that the following components are removed fromthe defective system board and installed on the replacement sys

Page 64

4.Remove the following screws that secure the system board to the base enclosure:(1) Five Phillips PM2.0×3.8(2) Four Phillips PM2.0×4.6(3) One Phillip

Page 65 - System board

Memory moduleDescription Spare part number8-GB memory module (PC3, 12800, 1333-MHz) 670034-0054-GB memory module (PC3, 12800, 1333-MHz) 641369-005Befo

Page 66

3.Remove the memory module (2) by pulling it away from the slot at an angle.Reverse this procedure to install the memory module.Heat sinkNOTE: The hea

Page 67

Creating HP Recovery media ... 78Restore and recovery ...

Page 68 - Memory module

NOTE: When replacing the heat sink, be sure to remove the fans from the defective heat sink andreplace them on the replacement heat sink. See Fan on p

Page 69 - Heat sink

Reverse this procedure to install the processor heat sink.Remove the post controller hub heat sink:1. Loosen the captive Philllips screw (1) that secu

Page 70

NOTE: The following illustration shows the replacement thermal material locations. A thermal pad isused on the post controller hub (1) and the post co

Page 71

Hinge coversDescription Spare part numberHinge covers 672009-001Before removing the hinge covers, follow these steps:1. Turn off the computer. If you

Page 72

2.Remove the hinge covers (2) from the base enclosure.Reverse this procedure to install the hinge covers.Display assemblyDescription Spare part number

Page 73 - Hinge covers

Remove the display assembly:1. Disconnect the webcamera/microphone module cable (1) from the system board.2. Disconnect the display panel cable (2) fr

Page 74 - Display assembly

5.Remove the display assembly (2).Reverse this procedure to install the display assembly.Power connector cableDescription Spare part numberPower conne

Page 75

f.System board (see System board on page 57)g. Display assembly (see Display assembly on page 66)Remove the power connector cable:1. Remove the Philli

Page 76 - Power connector cable

5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all

Page 77

Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres

Page 79 - Displaying system information

Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the

Page 80 - Updating the BIOS

Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you

Page 81 - Downloading a BIOS update

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp

Page 82 - Using System Diagnostics

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 32.72 cm 12.88 inDepth 22.10 cm 8.70 inHeight 2.05 cm 0.81 inWeight 1.80 kg 3.97 lb

Page 83 - 6 Specifications

14.0-inch WGA display specifications Metric U.S.DimensionsHeight 17.4 cm 6.85 inWidth 31.3 cm 12.32 inDiagonal 35.4 cm 13.94 inNumber of colors 262,14

Page 84 - 76 Chapter 6 Specifications

7 Backing up, restoring, andrecoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinformation and r

Page 85 - 7 Backing up, restoring, and

See the “Creating HP Recovery media” section.2. As you add hardware and software programs, create system restore points. A system restore pointis a sn

Page 86 - Creating HP Recovery media

●The creation process can take up to an hour or more. Do not interrupt the creation process.●If necessary, you can exit the program before you have fi

Page 87 - Restore and recovery

Minimized Image Recovery installs only drivers and hardware-enabling applications. Otherapplications included in the image continue to be available fo

Page 88

Remove everything and reinstall WindowsSometimes you want to perform detailed reformatting of your computer, or you want to removepersonal information

Page 89

1 Product descriptionCategory DescriptionProduct Name HP Spectre Ultrabook PCProcessors●Intel® Core® i7-3517U 1.9-GHz processor (4.0-MB L3 cache, 17 W

Page 90 - (select models only)

What you need to know●HP Recovery Manager recovers only software that was installed at the factory. For software notprovided with this computer, you m

Page 91

Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your systemdoes not have an

Page 92 - 8 Power cord set requirements

8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Page 93

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

Page 94 - 9 Recycling

9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household w

Page 95

IndexAAC adapter light 13AC adapter, spare part number21, 22Action keys 7antenna, locations 4audio, product description 1audio-in jack 11audio-out jac

Page 96

heat sinkremoval 61spare part numbers 19, 23,61hinge coverremoval 65spare part number 19, 22, 65IImagepad button 9Imagepad components 9Imagepad light

Page 97

Rubber Feet Kit, spare partnumber 19, 23SScrew Kit, spare part number 21,22security cable slot 12security, product description 2serial number 31servic

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