HP H611A User Manual Page 71
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Clean the printhead
If your printed output is streaked or has any incorrect or missing colors, the printhead
might need to be cleaned.
There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet
of paper, and uses an increasing amount of ink. After each stage, review the quality of
the printed page. You should only initiate the next phase of cleaning if the print quality
is poor.
If print quality still seems poor after you complete both stages of cleaning, try aligning
the printer. If print quality problems persist after cleaning and aligning, contact HP
support. For more information, see
HP support.
NOTE: Cleaning uses ink, so clean the printheads only when necessary. The
cleaning process takes a few minutes. Some noise might be generated in the
process. Before cleaning the printheads, make sure you load paper. For more
information, see
Load media.
Not turning the printer off correctly can cause print quality problems. For more
information, see
Turn the printer off.
To clean the printhead from the printer control panel
1.
On the printer control panel, press and hold
(Power) button.
2.
Press
(Cancel) button two times, and then press (Resume) button once.
3.
Release
(Power) button.
To clean the printhead from Toolbox (Windows)
1. Open Toolbox. For more information, see
Toolbox (Windows).
2. From the Device Services tab, click the icon to the left of Clean Printheads.
3. Follow the onscreen instructions.
To clean the printhead from HP Utility (Mac OS X)
1. Open HP Utility. For more information, see
HP Utility (Mac OS X).
2. In the Information And Support section, click Clean Printheads.
3. Click Clean, and then follow the onscreen instructions.
To clean the printhead from the embedded web server (EWS)
1. Open the EWS. For more information, see
To open the embedded web server.
2. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section.
3. Click Clean Printhead and follow the onscreen instructions.
Align the printhead
The printer automatically aligns the printhead during the initial setup.
You might want to use this feature when the printer status page shows streaking or
white lines through any of the blocks of color or if you are having print quality issues
with your printouts.
Printhead maintenance 67
- HP Officejet 6100 ePrinter 3
- Contents 5
- 1 Get started 10
- Manage Power 11
- Understand the printer parts 12
- Printing supplies area 13
- Control panel 13
- Select print media 14
- Load media 17
- Chapter 1 18
- 14 Get started 18
- Load envelopes 19
- Load cards and photo paper 19
- Load custom-size media 20
- Maintain the printer 21
- Update the printer 22
- Turn the printer off 22
- Print documents 23
- Print brochures 24
- Print on envelopes 25
- Print on envelopes (Windows) 26
- Print on envelopes (Mac OS X) 26
- Print photos 27
- Chapter 2 28
- 24 Print 28
- Print borderless documents 30
- Print borderless documents 27 31
- 3HP ePrint 32
- Use HP ePrint 33
- Remove Web Services 34
- 4 Work with ink cartridges 35
- Replace the ink cartridges 36
- Replace the ink cartridges 33 37
- Store printing supplies 38
- Usage information collection 38
- 5 Solve a problem 39
- Obtain electronic support 40
- HP support by phone 40
- HP support 37 41
- Chapter 5 42
- 38 Solve a problem 42
- Solve printer problems 43
- Alignment fails 44
- The printer prints slowly 45
- Blank or partial page printed 46
- Solve printer problems 43 47
- Print quality troubleshooting 48
- 46 Solve a problem 50
- Solve paper-feed problems 52
- 50 Solve a problem 54
- Solve wireless problems 55
- 52 Solve a problem 56
- Solve wireless problems 53 57
- 54 Solve a problem 58
- 56 Solve a problem 60
- After resolving the problems 61
- 58 Solve a problem 62
- 60 Solve a problem 64
- Solve network problems 65
- 62 Solve a problem 66
- 64 Solve a problem 68
- Printhead maintenance 70
- Clean the printhead 71
- Align the printhead 71
- Clear jams 72
- Clear jams 69 73
- Avoid paper jams 74
- A Technical information 83
- 80 Technical information 84
- Printer specifications 86
- System requirements 87
- Media specifications 88
- Set minimum margins 91
- Print specifications 91
- HP ePrint specifications 92
- HP website specifications 92
- Environmental specifications 92
- Electrical specifications 92
- Regulatory information 94
- FCC statement 95
- Notice to users in Korea 95
- 92 Technical information 96
- Declaration of conformity 98
- Notice to users in Brazil 99
- Notice to users in Canada 100
- Notice to users in Taiwan 100
- Notice to users in Mexico 101
- Notice to users in Japan 101
- Paper use 102
- Plastics 102
- Material safety data sheets 102
- Recycling program 102
- Power consumption 103
- Chemical Substances 103
- Battery disposal in Taiwan 103
- Appendix A 104
- 100 Technical information 104
- Third-party licenses 106
- Third-party licenses 109 113
- B HP supplies and accessories 114
- HP media 115
- C Network setup 116
- Set link speed 117
- View IP settings 117
- Change IP settings 117
- Reset network settings 117
- Before you begin 118
- Change the connection type 120
- Test the wireless connection 120
- Overview of security settings 121
- D Printer management tools 124
- E How do I? 126
- F Errors (Windows) 127
- Use color ink only? 131
- Incompatible ink cartridges 131
- Ink sensor failure 131
- Ink sensor warning 131
- Color cartridge out of ink 132
- Black cartridge out of ink 132
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