HP H611A User Manual Page 47
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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More than one page is being picked
For more information, see
Solve paper-feed problems.
There is a blank page in the file
Check the file to make sure there is no blank page.
Something on the page is missing or incorrect
Check the Print Quality Diagnostic page
Print a Print Quality Diagnostic page to help you decide whether to run any
maintenance tools to improve the print quality of your printouts.
Check the margin settings
Make sure the margin settings for the document do not exceed the printable area of the
printer. For more information, see
Set minimum margins.
Check the color print settings
Make sure Print in Grayscale is not selected in the printer driver.
Check the printer location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes
cause slight distortions to printouts. Move the printer away from the source of the
electromagnetic fields. Also, it is recommended that you use a USB cable that is less
than 3 meters (9.8 feet) long to minimize the effects of these electromagnetic fields.
Check the paper size
Make sure the selected paper size matches the actual loaded paper size.
Placement of the text or graphics is wrong
Check how the media is loaded
Make sure the media width and length guides fit snugly against the edges of the stack
of media, and make sure the tray is not overloaded. For more information, see
Load
media.
Check the media size
• Content on a page might be cut off if the document size is larger than the media
that you are using.
• Make sure the media size selected in the printer driver matches the size of media
loaded in the tray.
Check the margin settings
If the text or graphics are cut off at the edges of the page, make sure the margin
settings for the document do not exceed the printable area of your printer. For more
information, see
Set minimum margins.
Solve printer problems 43
- HP Officejet 6100 ePrinter 3
- Contents 5
- 1 Get started 10
- Manage Power 11
- Understand the printer parts 12
- Printing supplies area 13
- Control panel 13
- Select print media 14
- Load media 17
- Chapter 1 18
- 14 Get started 18
- Load envelopes 19
- Load cards and photo paper 19
- Load custom-size media 20
- Maintain the printer 21
- Update the printer 22
- Turn the printer off 22
- Print documents 23
- Print brochures 24
- Print on envelopes 25
- Print on envelopes (Windows) 26
- Print on envelopes (Mac OS X) 26
- Print photos 27
- Chapter 2 28
- 24 Print 28
- Print borderless documents 30
- Print borderless documents 27 31
- 3HP ePrint 32
- Use HP ePrint 33
- Remove Web Services 34
- 4 Work with ink cartridges 35
- Replace the ink cartridges 36
- Replace the ink cartridges 33 37
- Store printing supplies 38
- Usage information collection 38
- 5 Solve a problem 39
- Obtain electronic support 40
- HP support by phone 40
- HP support 37 41
- Chapter 5 42
- 38 Solve a problem 42
- Solve printer problems 43
- Alignment fails 44
- The printer prints slowly 45
- Blank or partial page printed 46
- Solve printer problems 43 47
- Print quality troubleshooting 48
- 46 Solve a problem 50
- Solve paper-feed problems 52
- 50 Solve a problem 54
- Solve wireless problems 55
- 52 Solve a problem 56
- Solve wireless problems 53 57
- 54 Solve a problem 58
- 56 Solve a problem 60
- After resolving the problems 61
- 58 Solve a problem 62
- 60 Solve a problem 64
- Solve network problems 65
- 62 Solve a problem 66
- 64 Solve a problem 68
- Printhead maintenance 70
- Clean the printhead 71
- Align the printhead 71
- Clear jams 72
- Clear jams 69 73
- Avoid paper jams 74
- A Technical information 83
- 80 Technical information 84
- Printer specifications 86
- System requirements 87
- Media specifications 88
- Set minimum margins 91
- Print specifications 91
- HP ePrint specifications 92
- HP website specifications 92
- Environmental specifications 92
- Electrical specifications 92
- Regulatory information 94
- FCC statement 95
- Notice to users in Korea 95
- 92 Technical information 96
- Declaration of conformity 98
- Notice to users in Brazil 99
- Notice to users in Canada 100
- Notice to users in Taiwan 100
- Notice to users in Mexico 101
- Notice to users in Japan 101
- Paper use 102
- Plastics 102
- Material safety data sheets 102
- Recycling program 102
- Power consumption 103
- Chemical Substances 103
- Battery disposal in Taiwan 103
- Appendix A 104
- 100 Technical information 104
- Third-party licenses 106
- Third-party licenses 109 113
- B HP supplies and accessories 114
- HP media 115
- C Network setup 116
- Set link speed 117
- View IP settings 117
- Change IP settings 117
- Reset network settings 117
- Before you begin 118
- Change the connection type 120
- Test the wireless connection 120
- Overview of security settings 121
- D Printer management tools 124
- E How do I? 126
- F Errors (Windows) 127
- Use color ink only? 131
- Incompatible ink cartridges 131
- Ink sensor failure 131
- Ink sensor warning 131
- Color cartridge out of ink 132
- Black cartridge out of ink 132
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