HP BUSINESS INKJET 1000 User Manual

HP Business Inkjet 1000 Series PrinterUser’s Guide

Connecting the printerGetting started 7Connecting the printerYour printer supports local printing using a USB cable. (USB cables are sold separately.

Getting started82. Insert the Starter CD into the CD drive. The CD menu runs automatically.If the CD menu does not run automatically, click Start, cli

Connecting the printerGetting started 9Sharing the printer on a locally shared network (Windows)In a locally shared network, the printer is connected

Getting started10Connecting directly using a USB cable (Mac OS)Install the software first, and then connect the printer to the computer. You can share

Uninstalling the printing system softwareGetting started 11Uninstalling the printing system softwareUse the following steps to uninstall the printing

Getting started12Making copies of the software The Starter CD contains a utility that lets you copy the printer software on to disks, or to create cus

Using the printer Selecting print media 132 Using the printerIn this section you will learn how to use the printer driver to change printer settings a

Using the printer14Understanding specifications for supported mediaThis section provides information regarding the sizes, types, and weights of media

Using the printer Selecting print media 15Understanding supported media types and weights This table provides information regarding the types and wei

Using the printer16NOTE: When you are using an optional auto-duplex unit, the minimum top and bottom margin must match or exceed 0.46 inch or 11.7 mm.

HP Business Inkjet 1000 Series PrinterUser’s GuideFirst edition: 04/2005

Using the printer Loading media 17Loading mediaThis section contains instructions for loading media into Tray 1.To load Tray 11. Pull the tray out of

Using the printer18Printing using the PCL 3 printer driverIn most situations, you will probably print documents using the printer driver. Although spe

Using the printer Changing printer settings 19Changing printer settingsThe printer driver stores the default print settings for most applications. You

Using the printer20To set the default media typeNOTE: Use this procedure to set the default media type to Automatic. 1. Gain access to the default pri

Using the printer Performing printer tasks 21Performing printer tasksIn this section, you can find information about how to send documents to print, h

Using the printer22Performing manual duplexingIf you want, you can duplex manually. If you have installed an optional auto-duplex unit, leave it in pl

Using the printer Performing printer tasks 23Performing automatic duplexingWhen printing is complete on one side of the paper, the printer holds the p

Using the printer24Printing photographsYou can print photographs from your digital camera from a software application such as HP Photo Printing Softwa

Using the printer Printing on special media 25Printing on special media This section provides information about how to print on media such as envelope

Using the printer26Printing on transparenciesYou can print transparencies from Tray 1. For best results, use HP Premium Plus Inkjet Transparency Film,

Copyright Information© 2005 Copyright Hewlett-Packard Development Company, L.P.Reproduction, adaptation or translation without prior written permissio

Using the printer Printing on special media 27Printing on custom-size mediaYou can print custom-size media from Tray 1. When you want to print on cust

Using the printer28To print custom-size media (Mac OS)1. On the File menu, click Page Setup.2. In the Settings pull-down menu, click Custom Paper Size

Using diagnostic tools Using the Toolbox 293 Using diagnostic toolsHP provides several sources of help for you when you need information about the pri

Using diagnostic tools30Information tab The Information tab lets you register the printer, check for a new printer driver, view printer hardware and p

Using diagnostic tools Using HP Instant Support 31Using HP Instant SupportHP Instant Support is a Web-based tool that provides you with product-specif

Using diagnostic tools32NOTE: myPrintMileage Web pages are dynamically created. Do not bookmark this page. Instead, open the Toolbox and on the Inform

Using diagnostic tools Using HP Web Jetadmin 33Using HP Web JetadminHP Web Jetadmin is a Web-based system administration tool that allows remote insta

Using diagnostic tools34

Maintaining and troubleshooting Maintaining ink cartridges and printheads 354 Maintaining and troubleshootingThis section provides information about m

Maintaining and troubleshooting36To replace an ink cartridge1. Turn the printer power on, and then lift the printing supplies cover.2. Remove the ink

ContentsContents1Getting startedFinding other resources for product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Maintaining and troubleshooting Maintaining ink cartridges and printheads 37Checking the printheadsIf the Toolbox is installed on a computer running W

Maintaining and troubleshooting38To clean the printheads from the HP Inkjet Utility1. Open the HP Inkjet Utility.2. Click Clean and follow the instruc

Maintaining and troubleshooting Maintaining ink cartridges and printheads 39Cleaning the printhead contactsTo find out which printheads are compatible

Maintaining and troubleshooting407. If some residue remains, slightly moisten the swab with distilled, filtered, or bottled water and continue wiping

Maintaining and troubleshooting Maintaining ink cartridges and printheads 41Aligning the printheads Whenever you replace a printhead, the printer auto

Maintaining and troubleshooting42Replacing the printheadsYou do not have to replace all four printheads when one needs to be replaced. Only replace th

Maintaining and troubleshooting Calibrating color 43Calibrating colorThe printer automatically calibrates color when you change a printhead. Calibrate

Maintaining and troubleshooting44Clearing jamsIf the print media is jammed in the printer, follow these instructions to clear the jam.To clear a jam

Maintaining and troubleshooting Clearing jams 45WARNING! Do not reach into the printer when the printer is on and the carriage is stuck.b. Free any wr

Maintaining and troubleshooting46Starting troubleshootingStart in this section if you are having a problem with the printer.• If you have a jam, see C

2 ContentsCleaning the printhead contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Align

Maintaining and troubleshooting Printing a configuration page 47Printing a configuration pageWhen you are experiencing a problem with your printer and

Maintaining and troubleshooting48Resolving printer problemsThis section provide solutions to common problems that involve the operation of the printer

Maintaining and troubleshooting Resolving printer problems 49All lights are blinkingA non-recoverable error has occurred• For example, the printhead c

Maintaining and troubleshooting50Resolving printing problemsThis section provides solutions to common printing problems.A blank page printedCheck that

Maintaining and troubleshooting Resolving printing problems 51Placement of the text or graphics is wrongCheck the page-orientation setting• The page o

Maintaining and troubleshooting52See the next sections for more specific problems:• Meaningless characters print• Ink is smearing• Ink is not filling

Maintaining and troubleshooting Resolving printing problems 53Ink is not filling the text or graphics completelyCheck the ink cartridges• Try removing

Maintaining and troubleshooting54Printout shows bleeding colorsCheck the print settings• Some media type settings (such as Transparency Films and Phot

Maintaining and troubleshooting Resolving paper-feed problems 55Resolving paper-feed problemsThis section provides solutions to common paper-feed prob

Maintaining and troubleshooting56Troubleshooting installation issuesIf you had trouble installing the printer, check these items.Hardware installation

Finding other resources for product informationGetting started 31 Getting startedThank you for buying the printer. This guide provides details about h

Maintaining and troubleshooting Troubleshooting installation issues 57• RecommendedWindows 98, Windows Me: Pentium 266 MHz, 32 MB RAM, 100 MB hard dis

Maintaining and troubleshooting58

Printer lights reference 595 Printer lights referenceThe printer LEDs (or lights) indicate printer status and are useful for diagnosing printing probl

Printer lights reference60The Power light is on and the Resume light blinks.The printer is out of paper.• Load paper and then press the (resume butt

Printer lights reference 61The Ink Cartridge light blinks, and one or more of the color indicator lights and the Resume light are on.An ink cartridge

Printer lights reference62The Printhead light and a color indicator light blink alternately with an Ink Cartridge light and a color indicator light. T

A HP supplies and accessories Ordering printing supplies through the Toolbox 63A HP supplies and accessoriesYou can order HP supplies and accessories

HP supplies and accessories64Finding accessory part numbersYou can order the following accessories for HP Business Inkjet 1000 series printers.Two-sid

A HP supplies and accessories Finding supplies part numbers 65Finding supplies part numbersAll of the following supplies work with all models of the H

HP supplies and accessories66HP Premium Photo PaperHP Photo PaperHP ColorFast Photo PaperHP Photo-Quality Inkjet PaperHP Everyday Photo PaperHP Brochu

Getting started4Learning about printer configurationsThis printer is a four-color Inkjet printer that prints up to 23 pages per minute (ppm) in monoch

A HP supplies and accessories Finding supplies part numbers 67HP Premium PaperHP Premium Inkjet PaperHP Premium Inkjet Transparency Film HP Premium Pl

HP supplies and accessories68HP Matte Greeting CardsHP Iron-on T-shirt Transfers20 sheets, 20 envelopes, white/quarter-foldLetter (8.5 by 11 inches) C

B Support and warranty Toolbox 69B Support and warrantyThe information in this section suggests solutions to common problems. If your printer is not o

Support and warranty70Obtaining HP telephone supportDuring the warranty period, you may obtain assistance from the HP Customer Care Center.Before you

B Support and warranty Obtaining HP telephone support 71Telephone support numbersIn many location, HP provides toll free telephone support during the

Support and warranty72Dominican Republic 1-800-711-2884Ecuador 1-999-119 / 800-711-2884 (Andinatel)1-800-225-528 / 800-711-2884 (Pacifitel)Egypt 202 5

B Support and warranty Obtaining HP telephone support 73Latvia 7 030 721 / Toll-free: 800 80 12Lebanon +971 4 366 2020Liechtenstein 0848 802 020Lithua

Support and warranty74* For support information, call your HP service provider.Slovakia 2 5752 5752Slovenia *South Africa (RSA), Republic of 086 000 1

B Support and warranty Hewlett-Packard limited warranty statement 75Hewlett-Packard limited warranty statementExtent of limited warranty1. Hewlett-Pac

Support and warranty76Limitations of warrantyTO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR

Understanding the printer parts and functionsGetting started 5Printing supplies area1. Printhead latch. The printhead latch provides access for instal

C Printer specifications 77C Printer specificationsPrint method Drop on-demand thermal inkjet printingPrint speed(Letter/A4)Draft Fast Normal Normal B

Printer specifications78Operating environment Operating temperature: 50 to 99 degrees F (10 to 35 degrees C)Storage temperature: -40 to 158 degrees F

D Regulatory information FCC statement 79D Regulatory informationFCC statementThe U.S. Federal Communications Commission (in 47 cfr 15.105) has specif

Regulatory information80EMI statement (Korea)VCCI statement (Japan)Regulatory model numberFor regulatory identification purposes, your product is assi

D Regulatory information Environmental sustainability program 81Environmental sustainability programHewlett-Packard is committed to providing quality

Regulatory information82Hazardous materialsThis HP product contains lead in solder that may require special handling at end-of-life.Material safety da

D Regulatory information Declaration of conformity 83Declaration of conformityaccording to ISO/IEC Guide 22 and EN 45014Manufacturer’s Name: Hewlett-

Regulatory information84

IndexIndex 85Index10/100-BaseTX print servers. See HP Jetdirect print servers250-sheet tray. See tray 2Aaccessoriesordering online 31, 63part number

Index86documentation 3dots per inch (dpi) 4, 77double-sided printing. See auto-duplex unit; duplexingdpi (dots per inch) 4, 77Draft modeprint spe

Getting started6Back view1. USB connector.2. Power input.3. Auto-duplex unit. 4. Rear-access panel. 1432

IndexIndex 87Jjamsclearing 44preventing 45Japanese VCCI statement 80jobscancelling 5, 21resuming 5KKorean EMI statement 80Llanguages, printer

Index88powerconsumption 77input connection 6light and button 5light patterns on control panel 60, 62requirements 77troubleshooting 48power cord

IndexIndex 89transparenciesHP Premium InkJet Transparency Film 67printing 26tray capacities 15tray 1capacity 15, 77clearing jams 44duplexing fro

Index90

Glossary 91Glossary GlossaryBooklet printingThis option enables you to print two pages onto a single, larger sheet of paper and reorder the page seque

Glossary92PrintheadsPrintheads transfer ink from ink cartridges onto the paper or other print media. There is one printhead for each color of ink cart

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