HP DESKJET D730 User Manual download pdf (Page 79)

NOTE: In the procedures below, the "problem" cartridge is identified by the blinking

light. The light on the left blinks when the tri-color print cartridge (on the left) is the

problem and the light on the right blinks when the black cartridge (on the right) is the

problem. If both lights blink, either both cartridges are the problem, or the printer

cannot determine the problem cartridge.

To determine which cartridge is having the problem

1. Make sure the printer is on.

2. Open the printer cover. Wait until the print cartridge carriage moves to the right side

of the printer and is idle and quiet.

3. Remove the tri-color print cartridge from the slot on the left. Press down on the

cartridge, and then slide it out of the print cartridge carriage.

4. Close the printer cover.

5. Check to see if the error has been resolved.

• If the error has been resolved, then there is a problem with the tri-color print

cartridge.

• If the error has not been resolved, continue to the next step.

6. Open the cover and reinsert the tri-color print cartridge by sliding it forward into the

slot on the left. Then push the print cartridge forward until it snaps into place.

7. Repeat the steps to remove the other print cartridge from the slot on the right.

Print cartridge problems 77

Troubleshooting

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HP DESKJET D730 User Manual Page 79