HP DESKJET D730 User Manual Page 111
- Page / 122
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Phone support period
One year of phone support is available in North America, Asia Pacific, and Latin America (including
Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges apply.
Placing a call
Call HP support while you are in front of the computer and the HP Deskjet. Be prepared to provide
the following information:
• Device model number (located on the label on the front of the device)
• Device serial number (located on the back or bottom of the device)
NOTE: The device serial number can also be accessed using the printer software. To
access the device serial number using the printer software, on the Windows taskbar, click
Start > All Programs > HP > HP Solution Center. On the Help page, click Technical
information under Tools.
• Messages that appear when the situation occurs
• Answers to these questions:
◦ Has this situation happened before?
◦ Can you re-create it?
◦ Did you add any new hardware or software to your computer at about the time that this
situation began?
◦ Did anything else occur prior to this situation (such as a thunderstorm, device was moved,
etc.)?
After the phone support period
After the phone support period, help is available from HP at an additional cost. Help may also be
available at the HP online support Web site:
www.hp.com/support. Contact your HP dealer or call
the support phone number for your country/region to learn more about support options.
HP support by phone 109
HP support
- Windows Help 1
- Contents 3
- 1Welcome 7
- 2 Special features 9
- 3 Get started 10
- Buttons and lights 11
- Power button and light 12
- Cancel button 12
- Resume button and light 13
- Print Cartridge Status lights 13
- Paper tray 14
- Use the paper tray 15
- Fold the paper tray 16
- Print cartridges 17
- Ink-backup mode 17
- Ink-backup mode output 18
- Exit ink-backup mode 18
- 4 Connect the printer 19
- 5 Print photos 20
- Print photos with a border 21
- 1 Small photos 22
- 2 Large photos 22
- Chapter 5 22
- 20 Print photos 22
- Print photos 22
- Print photos on plain paper 23
- Exif Print 24
- Store and handle photo paper 25
- Maximum dpi 26
- 6 Print other documents 27
- Print documents 28
- Print letters 29
- Print envelopes 30
- Print postcards 31
- Print labels 32
- Print transparencies 33
- Print brochures 34
- Print greeting cards 35
- Print booklets 35
- Chapter 6 36
- 34 Print other documents 36
- Print other documents 36
- Print posters 37
- Print iron-on transfers 38
- Print iron-on transfers 37 39
- 7 Printing tips 40
- Use printing shortcuts 41
- Create printing shortcuts 41
- Delete printing shortcuts 41
- Set the page order 42
- Fast/Economical printing 42
- Print in grayscale 43
- Two-sided printing 44
- General Everyday printing 44
- Print preview 44
- Set a custom paper size 45
- Select a paper type 45
- Print resolution 46
- Resize a document 47
- Bound two-sided documents 47
- Print a Web page 48
- Presentation printing 49
- 8 Printer software 50
- Printer Properties dialog box 51
- What's This? help 52
- 9 Maintenance 53
- Replace print cartridges 54
- 1 Remove plastic tape 55
- 1 Ink nozzles 55
- 2 Copper contacts 55
- Work with print cartridges 53 55
- Maintenance 55
- Align print cartridges 56
- View estimated ink levels 56
- Maintain the printer body 57
- 1 Ink nozzles (do not touch) 58
- Chapter 9 58
- 56 Maintenance 58
- Maintain print cartridges 59
- Printer Toolbox 59
- 10 Shop for ink supplies 60
- 11 Troubleshooting 61
- 60 Troubleshooting 62
- Error messages 61 63
- Paper Mismatch or Paper Size 64
- Installation problems 65
- 64 Troubleshooting 66
- Installation problems 65 67
- Power light is flashing 69
- Resume light is flashing 69
- 68 Troubleshooting 70
- Printer does not print 71
- 70 Troubleshooting 72
- Printer does not print 71 73
- 72 Troubleshooting 74
- Printer does not print 73 75
- 74 Troubleshooting 76
- Document prints slowly 77
- Print cartridge problems 78
- Print cartridge problems 77 79
- 78 Troubleshooting 80
- 1 Selection number 81
- Print cartridge problems 79 81
- 80 Troubleshooting 82
- Print cartridge problems 81 83
- Paper problems 84
- Paper problems 83 85
- Out of paper 86
- Paper problems 87 89
- Photos do not print correctly 90
- Image is printed at an angle 91
- Photo has an unwanted border 92
- Print quality is poor 93
- 92 Troubleshooting 94
- Print quality is poor 93 95
- 94 Troubleshooting 96
- Print quality is poor 95 97
- 96 Troubleshooting 98
- Print quality is poor 97 99
- Chapter 11 100
- 98 Troubleshooting 100
- Troubleshooting 100
- Print quality is poor 99 101
- 100 Troubleshooting 102
- Print quality is poor 101 103
- 102 Troubleshooting 104
- Print quality is poor 103 105
- 104 Troubleshooting 106
- Document is misprinted 107
- A HP support 110
- Phone support period 111
- Placing a call 111
- B Technical information 112
- Technical information 115
- Regulatory notices 116
- Regulatory notices 115 117
- Appendix B 118
- 116 Technical information 118
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