HP DESKJET D730 User Manual Page 1

HP Deskjet D730 PrinterWindows Help

3 Get started• The printer at a glance•Buttons and lights•Paper tray•Print cartridges•Ink-backup modeThe printer at a glanceClick the links below to l

Cause: The print cartridge nozzles needed to be cleaned.If this did not solve the issue, try the next solution.Solution 5: Check the print catridgesSo

Printouts are faded or have dull colorsTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution f

NOTE: Ink level warnings and indicators provide estimates for planningpurposes only. When you receive a low-ink warning message, consider having arepl

For more information, see:•Select a paper type•Change the print speed or quality•Maximum dpiCause: The paper type or print quality settings were incor

Printouts are slanted or skewedTry the following solutions if your printout does not appear straight on the page.•Solution 1: Make sure the paper is l

Cause: Ink accumulated inside the product, where the back of the paper restsduring printing.If this did not solve the issue, try the next solution.Sol

If this did not solve the issue, try the next solution.Solution 3: Clean the rollersSolution: Clean the rollers.Make sure you have the following mater

The text edges are jaggedTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the f

Text and images are misalignedSolution: If the text and images on your printouts are misaligned, then align theprint cartridges.For more information,

If you continue to have problemsIf you continue to have problems after investigating the troubleshooting topics, shut downyour computer and then resta

1 Connect the printer portButtons and lightsUse the printer buttons to turn the printer on and off, cancel a print job, and restart a job.The printer

A HP support• Ink cartridge warranty information• Support process•HP support by phoneInk cartridge warranty informationThe HP cartridge(s) warranty is

Phone support periodOne year of phone support is available in North America, Asia Pacific, and Latin America (includingMexico). To determine the durat

B Technical information• Printer specifications•Notice to Windows 2000 users• Environmental product stewardship program•Regulatory noticesPrinter spec

designed to separate easily. Fasteners and other connections are easy to locate, access, andremove using common tools. High priority parts have been d

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner,HP has determined that this product meets ENERGY STAR guideli

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Regulatory notices• FCC statement•Notice to users in Korea• VCCI (Class B) compliance statement for users in Japan•Notice to users in Japan about the

VCCI (Class B) compliance statement for users in JapanNotice to users in Japan about the power cordToxic and hazardous substance tableRegulatory notic

HP Deskjet D730 Printer declaration of conformityAppendix B116 Technical informationTechnical information

IndexAaccessibility 2after the support period 109aligning print cartridges 54Bbooklet printing 33borderless printing 89bound two-sided printing 45broc

Power button and lightUse the Power button to turn the printer on and off. It can take a few seconds for theprinter to turn on after you press the Pow

paper type, selecting 43phone support periodperiod for support 109photo fix options 22photo has unwanted borderfor small photo paper 90photo paper, st

envelope prints atangle 106image prints at angle 89installation programstops 64misprinted document 105multiple pages print atonce 87paper jam 82parts

120Index

Resume button and lightThe Resume light flashes when an action is required, such as loading paper or clearinga paper jam. When the problem is solved,

1 Tri-color print cartridge light2 Black print cartridge light1. The left status light represents the tri-color print cartridge, which is installed in

2. Pull out the tray extension.3. If you are printing in the Fast Draft mode, fold out the tray extension stop.Use the paper trayPrint on different si

Fold the paper trayTo fold the paper tray1. Remove paper or other media from the paper tray.2. If the tray extension stop is folded out, fold it back

Print cartridgesTwo print cartridges can be used with the printer.1 Black print cartridge2 Tri-color print cartridgeNOTE: Your printer might be packag

To remove plastic tape from a print cartridge▲ Hold the print cartridge so that the copper strips are on the bottom and facing towardthe printer, and

4 Connect the printer• USBUSBThe printer connects to the computer with a universal serial bus (USB) cable.NOTE: For best printing performance, use a U

© 2007 Hewlett-Packard DevelopmentCompany, L.P.Hewlett-Packard CompanynoticesThe information contained in thisdocument is subject to change withoutnot

5 Print photosThe printer software offers several features that make printing digital photos easier andimprove photo quality.Learn how to print photos

3. Place the photo paper in the right side of the tray. The side to be printed on shouldface down and the short edge should point towards the printer.

Guidelines• For maximum fade resistance, use HP Advanced Photo Paper.• Verify that the plain paper that you are using is flat.• Do not exceed the pape

4. In the Printing Shortcuts list, click Photo Printing-with white borders, and thenselect the following options:• Print Quality: Normal or BestNOTE:

PrintNOTE: If your software program includes a photo printing feature, follow theinstructions that are provided with the software program. Otherwise,

printer software then uses this information to automatically perform image-specificenhancements to create outstanding photos.To print Exif Print-enhan

HP Everyday Photo Paper is designed to create quality photos with less ink.NOTE: For higher-quality photos, use HP Advanced Photo Paper and set the pr

6 Print other documentsE-mail Documents Letters EnvelopesPostcards Index cards Labels TransparenciesBrochures Greeting cards Booklets Posters Iron-o

3. Push the paper into the printer until it stops.4. Slide the paper guide firmly against the edge of the paper.Print1. Open the Printer Properties di

Print1. Open the Printer Properties dialog box.2. Click the Printing Shortcuts tab.3. In the Printing Shortcuts list, click General Everyday Printing,

Contents1Welcome...52

3. In the Printing Shortcuts list, click Presentation Printing, and then specify thefollowing print settings:• Paper Type: Plain paper• Paper Size: An

Print postcardsGuidelinesDo not exceed the paper tray capacity: 20 postcards.Prepare to print1. Slide the paper guide all the way to the left.2. Place

3. Push the cards into the printer until they stop.4. Slide the paper guide firmly against the edge of the cards.Print1. Open the Printer Properties d

PrintNOTE: If your software program includes a label printing feature, follow theinstructions that are provided with the software program. Otherwise,

Use the What's This? help to learn about the features that appear in the PrinterProperties dialog box. For more information, see What's This

Print greeting cardsGreeting cards• Unfold prefolded cards, and then place them in the paper tray.• For great results, use HP Greeting Card Paper.• Do

For example, when a four-page booklet is printed on both sides of the paper, the pagesare reordered and printed like this:GuidelinesDo not exceed the

6. When prompted, reload the printed pages in the paper tray as shown below.7. Click Continue to finish printing the booklet.Use the What's This?

3. Push the paper into the printer until it stops.4. Slide the paper guide firmly against the edge of the paper.Print1. Open the Printer Properties di

Prepare to print1. Slide the paper guide all the way to the left.2. Place the iron-on transfer paper in the right side of the tray. The side to be pri

7 Printing tipsPrint a test page...

7 Printing tipsLearn how to use printing shortcuts, select a paper type, change the print resolution, setthe page order, print multiple pages on a sin

NOTE: When you select a printing shortcut the appropriate printing options areautomatically displayed. You can leave them as is or change them.This se

To delete a printing shortcut1. Open the Printer Properties dialog box.2. Click the Printing Shortcuts tab.3. In the Printing Shortcuts list, click th

Print multiple pages on a single sheet of paperYou can print up to 16 pages on a single sheet of paper.1243To print multiple pages on a single sheet o

4. In the Print In Grayscale drop-down list, select from the following options:• High Quality: uses all the available colors to print your photo in gr

To preview a printed document1. Open the Printer Properties dialog box.2. Click the Features or the Color tab.3. Select the Show preview before printi

Change the print speed or qualityThe HP Deskjet automatically chooses a print quality and speed setting depending onthe paper type setting you select.

Printing in maximum dpi takes longer than printing with other settings and requires a largeamount of disk space.To print in Maximum dpi mode1. Open th

To print a two-sided document with a tablet binding1. Open the Printer Properties dialog box.2. Click the Features tab.3. In the Two-sided printing dr

To print a Web page1. Make sure you have paper loaded in the input tray.2. On the File menu in your Web browser, click Print.TIP: For best results, se

10 Shop for ink supplies ...5811 Troubleshoot

8 Printer softwareMost print settings are automatically handled by the software application. You need tochange the settings manually only when you cha

To change the default print settings1. Double-click the HP Digital Imaging Monitor icon on the right side of the Windowstaskbar.1 HP Digital Imaging M

What's This? helpUse What's This? help to learn more about the available printing options.To use What's This? help1. Move the cursor ov

9 MaintenanceThe HP Deskjet requires little maintenance. You will need to replace, align, or clean yourprint cartridges from time to time. This sectio

• Printer documentation: For a list of print cartridge selection numbers, see thereference guide that came with the printer.• Print Cartridge Informat

5. Remove the replacement print cartridge from its packaging and carefully remove theplastic tape. Hold the print cartridge so that the copper strip i

8. Close the printer cover.9. Align the print cartridges for optimum print quality. For more information, see Alignprint cartridges.Related topics•Sho

NOTE: Ink from the cartridges is used in the printing process in a number of differentways, including in the initialization process, which prepares th

Manually clean print cartridgesCAUTION: Do not clean the print cartridge contacts unless you are having a problemwith print quality and other measures

3. Repeat this process until no ink residue or dust appears on the swab.4. Insert the print cartridges in the HP Deskjet, and then close the cover. Fo

A HP supportInk cartridge warranty information...108Support pro

10 Shop for ink suppliesTo find the print cartridge reorder number, see the printed documentation that came withthe HP Deskjet. You can also use the s

11 Troubleshooting• Error messages•Installation problems•Printer lights are on or flashing•Printer does not print•Document prints slowly•Print cartrid

Print cartridge problem messageThe printer cannot print if the print cartridges are faulty, or if they are not installed properly.If you receive a mes

Original HP ink depletedSolution: Follow the prompts on the computer screen to continue or replace theindicated print cartridges. For more information

removed from each print cartridge. When plastic tape covers the print cartridgecontacts, the printer cannot detect that the print cartridge is install

NOTE: Do not set the paper size from the Printers folder or from the printer iconlocated in the lower-right hand corner of the screen next to the cloc

Installation program stopsCause: If the installation program stops when it looks for new hardware, one of thefollowing issues is causing a communicati

To resolve the problem1. Disconnect the USB cable from the printer.2. Disconnect the power cord from the printer.3. Wait approximately 30 seconds.4. R

Printer lights are on or flashingThe printer lights indicate the printer status.1 Power light2 Resume light3 Print Cartridge Status lightsTo resolve t

Power light is flashing 1 Power lightIf the Power light is flashing, the printer is preparing to print. The light stops flashing whenthe printer has r

1WelcomeWelcome to the HP Deskjet D730 Printer Help. For details on how to use your computerand the printer together, see the following table and sele

Both Power and Resume lights are flashingThe printer might need to be restarted.1. Press the Power button to turn off the printer, and then press the

If one or both Print Cartridge Status lights are on and flashing• The light on the left blinks when the tri-color print cartridge (on the left) is the

• Solution 3: Clear the print queue•Solution 4: Check the printer cable connection•Solution 5: Verify the printer driver configuration•Solution 6: Che

Solution 3: Clear the print queueSolution: Restart your computer to clear the print queue.To clear the print queue1. Restart your computer.2. After th

After reconnecting the USB cable, the product should start printing the jobs inqueue.NOTE: If you are connecting the product through a USB hub, make s

6. Check the driver listed in the Driver drop-down menu to verify that the product isusing the correct driver.The name of your product should be liste

Solution 7: Clear the print queue manuallySolution: Manually clear the print queue.To clear the print queue manually1. Depending upon your operating s

Solution 9: Verify whether the software application is causing the problemSolution: Verify whether the software application is the problem.To verify t

To increase printer speed, close all unnecessary software programs when printing.Complex documents, graphics, or photos are printingDocuments containi

NOTE: In the procedures below, the "problem" cartridge is identified by the blinkinglight. The light on the left blinks when the tri-color p

Section DescriptionHP inkjet supplies recyclingprogramFind out how to recycle print cartridges.Chapter 1(continued)6WelcomeWelcome

8. Check to see if the error has been resolved.• If the error has been resolved, then there is a problem with the black printcartridge.• If the error

5. Read the selection number on the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed in t

Try the following solutions:•Solution 1: Turn the power off and on•Solution 2: Clear any paper jams•Solution 3: Move the printer carriage•Solution 4:

Solution 3: Move the printer carriageSolution: If the printer carriage is still stuck, try moving it as described in thefollowing procedure.To move th

Solution 4: Verify the power sourceSolution: Verify that the printer is properly connected to a suitable power source.To verify the power source1. Ver

5. Remove the rear access door. Press the handle to the right, and then pull out thedoor.6. Remove the paper jam from the back of the printer, and the

Out of paperTry the following solutions:•Solution 1: Make sure the paper tray is not empty•Solution 2: Check the rear door of the printer•Solution 3:

5. Replace any paper that is ripped, dusty, wrinkled, or bent.If the paper is curled, uncurl the paper by gently bending it in the opposite directiono

Paper type Suggested paper size settingsGreeting-card papers Letter or A4Index cards Appropriate listed card size (if listed sizes are notappropriate,

Make sure you have the following materials available:• Lint-free cloth, or any soft material that will not come apart or leave fibers.• Distilled, fil

2 Special featuresCongratulations! The HP Deskjet is equipped with several exciting features:• User friendly: Easy to install and operate.• Borderless

Paper weightThe printer might print on multiple sheets of paper at once if the paper is under therecommended paper weight. Use paper that is within th

Problems with borderless documentsIf you are having problems with printing borderless documents and photos, observe theguidelines and check the soluti

Fading occurs on the edges of a photoVerify that the photo paper is not curled. If the photo paper is curled, place the paper ina plastic bag and gent

Print quality is poorThis section contains the following topics:•Wrong, inaccurate, or bleeding colors•Ink is not filling the text or graphics complet

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will

If you are satisfied with the print quality, continue printing in ink-backup mode. Or,replace the missing print cartridge.For more information, see:•I

Ink is not filling the text or graphics completelyTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printerservice or repairs required as a result of using a non-HP supply will

The printout has a horizontal band of distortion near the bottom of a borderlessprintTry the following solutions if your borderless print has a blurry

Printouts have horizontal streaks or linesTry the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solutio