HP VS80 User Manual download pdf (Page 62)

62 Diagnostics and Troubleshooting Chapter 4

Removing Stuck Cartridges

If the autoloader experiences a severe mechanical problem or if you need to

remove cartridges because of a power failure or other circumstance in which

the autoloader is unable to export the cartridges in the carousel, follow these

steps:

Caution Contact your HP support representative if a cartridge is stuck in

the drive.

1. Move the power switch on the front panel to the OFF position. You may

need to use the tip of a pen or similar item to move the recessed power

switch.

2. Remove the power cable and SCSI cables from their connectors on the

back panel of the autoloader.

WARNING To prevent injury, disconnect the power and SCSI cables before

removing the autoloader cover and keep fingers away from the

fan.

3. If applicable, remove the autoloader from its rack slot and place it on a

table or other clear work surface.

4. If the autoloader is rackmounted, use a screwdriver to remove the front

cover screws, that secure the mounting brackets, from both sides of the

autoloader (see Figure 5 on page 16).

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HP VS80 User Manual Page 62