HP VS80 User Manual

user’s guidehp StorageWorksvs80 1/8 autoloader Part Number: C9265-90001Edition 2September 2002© 2002 Hewlett-Packard Company

10 Installing the Autoloader Chapter 1Product OverviewFigure 1 Front Panel Controls1 Power switch (recessed)2 Mailslot3 Front panel LEDs4 Front pane

Chapter 1 Installing the Autoloader 11Figure 2 Rear Panel Overview1 68-pin SCSI connectors2 Fan vent3 Power connector

12 Installing the Autoloader Chapter 1Choosing a LocationChoose a location that meets the following criteria (see Technical Specifications on page 71

Chapter 1 Installing the Autoloader 13Unpacking the AutoloaderBefore you begin, clear a desk or table so that you can unpack the autoloader. You also

14 Installing the Autoloader Chapter 1Identifying Product ComponentsAccessoriesFigure 3 Accessories1 SCSI Cable2 SCSI Terminator3 Power Cable4 ISV a

Chapter 1 Installing the Autoloader 15Rack Kit Components (if rackmount unit)Figure 4 Rack Kit ComponentsMounting BracketsScrews and clip nutsMounti

16 Installing the Autoloader Chapter 1Installing the Autoloader into a RackThe autoloader fits all standard 19-inch racks, taking up 2U of space. To i

Chapter 1 Installing the Autoloader 173. Using the screws and clip nuts from the rackmount hardware package, secure one rail to each side of the rack

18 Installing the Autoloader Chapter 14. Slide the autoloader onto the rails and secure the mounting bracket to the rack using the screws and clip nu

Chapter 1 Installing the Autoloader 19Connecting the SCSI and Power CablesTo connect the SCSI and power cables to the autoloader, follow these steps:1

2 Notice hp StorageWorks vs80 1/8 autoloaderNoticeThis document contains information that is protected by copyright. All rights are reserved. No part

20 Installing the Autoloader Chapter 14. Attach the terminator to the remaining SCSI connector on the rear panel of the autoloader (if the autoloader

Chapter 1 Installing the Autoloader 21Preparing the Host and Verifying the ConnectionIf necessary, install a SCSI host adapter, software, and compatib

22 Installing the Autoloader Chapter 1 Verify the connection between the autoloader and host by:— Installing the HP Library & Tape Tools diagnost

Chapter 2 Operating the Autoloader 23Operating the AutoloaderChapter OverviewThis chapter describes the following: Operator’s Panel Overview on page

24 Operating the Autoloader Chapter 2Operator’s Panel OverviewThe Operator's Panel consists of four LEDs, four buttons, and a 2-line by 16-charac

Chapter 2 Operating the Autoloader 25Exporting the indicated cartridge will clear the error condition. See Exporting Cartridges on page 31. If these s

26 Operating the Autoloader Chapter 2LED IndicatorsThe Operator's Panel includes four LED indicators that provide a variety of information as det

Chapter 2 Operating the Autoloader 27Operator’s Panel Control ButtonsThe Operator’s Panel includes four buttons that provide access to all operations

28 Operating the Autoloader Chapter 2Understanding the Menu StructureFigure 11 Operator’s Panel Menu Structure

Chapter 2 Operating the Autoloader 29Using CartridgesBefore you use the autoloader, make sure you observe these general rules: Use only DLTtape IV ca

hp StorageWorks vs80 1/8 autoloader 3Notice 2Typographical Conventions and Terms 2In This Manual 2Revision History 2Updates 21 Installing the Autoload

30 Operating the Autoloader Chapter 2Importing CartridgesCaution Performing an import or export of media during a data backup may result in adverse re

Chapter 2 Operating the Autoloader 31Figure 12 Importing a CartridgeExporting CartridgesCaution Performing an import or export of media during a dat

32 Operating the Autoloader Chapter 2Figure 13 Exporting a CartridgeLoading CartridgesThis option loads a cartridge from the autoloader carousel int

Chapter 2 Operating the Autoloader 33Unloading CartridgesThis option unloads the cartridge from the tape drive into its original slot. To use this opt

34 Operating the Autoloader Chapter 2Write-Protecting CartridgesAll cartridges have a write-protect switch to prevent accidental erasure of data. Befo

Chapter 2 Operating the Autoloader 35Maintaining CartridgesTo ensure the longest possible life for all of your DLTtape IV cartridges, follow these gui

36 Operating the Autoloader Chapter 2Cleaning the Tape DriveWhen the Clean Drive LED is on, the autoloader's tape drive needs to be cleaned. An i

Chapter 2 Operating the Autoloader 37To clean the tape drive, follow these steps:1. From the Home Screen or main menu, press the [+] or [-] button un

38 Operating the Autoloader Chapter 2Creating an Inventory of CartridgesThis option will build a new inventory of cartridges in the autoloader. To use

Chapter 3 Autoloader Administration 39Autoloader AdministrationChapter OverviewThis chapter describes the following: Configuring the Autoloader on p

4 hp StorageWorks vs80 1/8 autoloaderImporting Cartridges 30Exporting Cartridges 31Loading Cartridges 32Unloading Cartridges 33Write-Protecting Cartri

40 Autoloader Administration Chapter 3Configuring the AutoloaderThe Configuration menu provides access to the following autoloader configuration optio

Chapter 3 Autoloader Administration 41Changing the SCSI IDThis option changes the SCSI ID the autoloader uses. The autoloader operates as a single SCS

42 Autoloader Administration Chapter 3Setting the Autoloader Operating ModeThe autoloader operating mode is determined by whether or not you are using

Chapter 3 Autoloader Administration 43Circular ModeNote Circular mode is only applicable when the autoloader is in Sequential mode.This option turns C

44 Autoloader Administration Chapter 3Autoload ModeNote Autoload mode is only applicable if the autoloader is in Sequential mode.This option turns Aut

Chapter 3 Autoloader Administration 45Updating FirmwareCaution Do not power cycle or reset the autoloader during the upgrade process. Doing so could c

46 Autoloader Administration Chapter 3Using a Firmware Upgrade TapeNote The preferred method to update firmware is by using HP Library & Tape Tool

Chapter 3 Autoloader Administration 47Note If the cartridge is not a valid code update cartridge, the LCD will temporarily display error code “BC,” th

48 Autoloader Administration Chapter 3Running the Autoloader System TestCaution Running the system test for extended periods of time will reduce the l

Chapter 3 Autoloader Administration 49Retrieving Information About the AutoloaderThe Information menu provides access to information about the autoloa

hp StorageWorks vs80 1/8 autoloader 5Autoloader Specifications 72Environmental Specifications 73Tape Drive Specifications 74Media Specifications 75B C

50 Autoloader Administration Chapter 3Note Errors will show as “X X YY”. “YY” represents the specific error code, and “X X” represents non pertinent a

Chapter 4 Diagnostics and Troubleshooting 51Diagnostics and TroubleshootingChapter OverviewThis chapter describes the following: Using HP Library &am

52 Diagnostics and Troubleshooting Chapter 4Using HP Library & Tape Tools to Diagnose ProblemsWith HP Library & Tape Tools installed on the ho

Chapter 4 Diagnostics and Troubleshooting 53Troubleshooting Installation ProblemsProblems encountered during the installation of the autoloader are us

54 Diagnostics and Troubleshooting Chapter 4To terminate the autoloader, locate the terminator in the accessories package and press it firmly into eit

Chapter 4 Diagnostics and Troubleshooting 55Troubleshooting Common ProblemsThis section includes information on troubleshooting common autoloader prob

56 Diagnostics and Troubleshooting Chapter 4Tape stuck in drive. Power cycle the autoloader, allow it to complete initialization (may take as long a

Chapter 4 Diagnostics and Troubleshooting 57Cannot write to or read from tape. Make sure that the cartridge is write enabled (move the write-protect

58 Diagnostics and Troubleshooting Chapter 4SCSI IDChanged drive SCSI ID, but the host server does not recognize the new ID. Make sure that all SCSI

Chapter 4 Diagnostics and Troubleshooting 59CleaningRecurring cleaning message or media attention light. Make sure you are using a DLT vs80 compatibl

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60 Diagnostics and Troubleshooting Chapter 4Media is rejected by the tape drive. Restore from tape NOT successful. You attempted to load media with a

Chapter 4 Diagnostics and Troubleshooting 61Bad/defective/contaminated media If the Media Attention LED is cleared using a cleaning cartridge and the

62 Diagnostics and Troubleshooting Chapter 4Removing Stuck CartridgesIf the autoloader experiences a severe mechanical problem or if you need to remov

Chapter 4 Diagnostics and Troubleshooting 635. Loosen the autoloader cover by removing the five screws on the back of the autoloader, and the screws

64 Diagnostics and Troubleshooting Chapter 47. Remove the cartridge carrier that contains the tape you want to remove by lifting the carrier up and o

Chapter 4 Diagnostics and Troubleshooting 659. After removing the cartridges from the desired carriers, reinstall each carrier on the autoloader belt

66 Diagnostics and Troubleshooting Chapter 4Autoloader Error CodesIf an error occurs during operation of the autoloader, the autoloader stops the curr

Chapter 4 Diagnostics and Troubleshooting 673 0 83 Inventory not valid. The cartridge inventory is not valid because of manual changes or previous fat

68 Diagnostics and Troubleshooting Chapter 43 0 94 Cartridge unload error. A failure occurred while trying to unload a cartridge from the drive to its

Chapter 4 Diagnostics and Troubleshooting 693 0 B1 RAM error. Cycle power on the autoloader and attempt the operation again. If the error recurs, cont

Chapter 1 Installing the Autoloader 7Installing the AutoloaderChapter OverviewThis chapter describes the following: Installation Overview on page 8

70 Diagnostics and Troubleshooting Chapter 4

Appendix A Appendix Overview 71Technical SpecificationsAppendix OverviewThis appendix describes the following: Autoloader Specifications on page 72

72 Autoloader Specifications Appendix AAutoloader SpecificationsTable 6 Autoloader SpecificationsCharacteristic SpecificationHeightPackagedUnpackage

Appendix A Environmental Specifications 73Environmental SpecificationsTable 7 Environmental SpecificationsCharacteristic SpecificationTemperature/hu

74 Tape Drive Specifications Appendix ATape Drive SpecificationsTable 8 DLT vs80 Drive SpecificationsDescription DLT1 (vs80)Read/write transfer rate

Appendix A Media Specifications 75Media SpecificationsTable 9 Media SpecificationsCharacteristic DLT Type IV MediaDLT1 formatted capacity 40 GB (non

76 Media Specifications Appendix A

Appendix B Appendix Overview 77Customer SupportAppendix OverviewThis appendix describes the following: Registering Your Product on page 78 Service O

78 Registering Your Product Appendix BRegistering Your ProductRegistering your product ensures fast and easy access to Hewlett-Packard Customer Suppo

Appendix B Service Options 79Service OptionsHP service options upgrade the warranty on your tape autoloader. A wide range of warranty options are avai

8 Installing the Autoloader Chapter 1Installation OverviewInstalling the autoloader consists of the following steps, which are explained in more detai

80 Contacting HP Customer Support Appendix BContacting HP Customer SupportIf your autoloader fails during the warranty period and the suggestions in

Appendix B Contacting HP Customer Support 81Backup Software SupportWhile the autoloader product itself is supported by Hewlett-Packard, all software p

82 Contacting HP Customer Support Appendix B United States (970) 635-1500; Monday - Friday, 7 am - 5pm Mountain Time Venezuela800 47 888 (Caracas 2

Appendix B Contacting HP Customer Support 83 Netherlands+ 31 (0) 20 606 8751 Norway+ 47 22 11 6299 Portugal+ 351 (0)1 318 00 65 Spain+ 34 902 321

84 Contacting HP Customer Support Appendix B Korea+ 82 2 3270 0700 Outside Seoul 080 999 0700 Malaysia+ 60 3 295 2566 New Zealand+ 64 9 356 6640

Appendix B Warranty Information 85Warranty InformationHP Products: HP StorageWorks vs80 1/8 AutoloaderDuration of limited warranty: One year1. HP war

86 Warranty Information Appendix BTO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE THE CUSTOMER’S SOLE AND EXCLUSIVE R

87Aaccessories 14altitude specifications 73Asia-Pacific telephone support83autoloaderregistration 78autoloader accessories 14autoloader installati

88Iimporting cartridges 30informationcycle count 49event log 49warranty 2information, gathered beforecontacting support 80installationcabling 19

89Tape Tools 21, 45tapes 29stuck 62temperature and humidity spec-ifications 73testsystem 48troubleshooting 53troubleshooting table 55typograph

Chapter 1 Installing the Autoloader 9Understanding Autoloader FeaturesThe autoloader is a SCSI-2 Low-Voltage Differential (LVD) data storage device th

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