HP Proliant DL580 User's Guide

Browse online or download User's Guide for Servers HP Proliant DL580. HP Proliant DL580 User guide User Manual

  • Download
  • Add to my manuals
  • Print
  • Page
    / 108
  • Table of contents
  • TROUBLESHOOTING
  • BOOKMARKS
  • Rated. / 5. Based on customer reviews
Page view 0
HP ProLiant DL580 Generation 5 Server
User Guide
Part Number 453878-002
September 2008 (Second Edition)
Page view 0
1 2 3 4 5 6 ... 107 108

Summary of Contents

Page 1 - User Guide

HP ProLiant DL580 Generation 5 Server User Guide Part Number 453878-002 September 2008 (Second Edition)

Page 2 - Intended audience

Component identification 10 Rear panel components Item Description Item Description 1 Power supply bay 4 (optional) 13 PCI-X non-hot-p

Page 3 - Contents

Technical support 100 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s

Page 4 - Contents 4

Acronyms and abbreviations 101 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Ad

Page 5 - Contents 5

Acronyms and abbreviations 102 FBDIMM fully buffered DIMM IEC International Electrotechnical Commission iLO 2 Integrated Lights-Out 2 IML Integra

Page 6 - Contents 6

Acronyms and abbreviations 103 PDU power distribution unit POST Power-On Self Test PPM processor power module PSP ProLiant Support Pack RAID red

Page 7 - Component identification

Acronyms and abbreviations 104 SNMP Simple Network Management Protocol SPI system peripheral interface TMRA recommended ambient operating temperat

Page 8 - Front panel LEDs and buttons

Index 105 A access panel 23 ACU (Array Configuration Utility) 69 additional information 75 ADU (Array Diagnostic Utility) 73 Advanced Memory

Page 9 - Systems Insight Display

Index 106 environmental specifications 98 error messages 90 European Union notice 93 expansion boards 57, 58, 59 expansion slots 10, 13, 57

Page 10 - Rear panel components

Index 107 modifications, FCC notice 92 mouse connector 10 N NIC connectors 10 NIC LEDs 11 NVRAM, clearing 14 O Online ROM Flash Component U

Page 11 - Rear panel LEDs and buttons

Index 108 server options, installing 29, 33 server specifications 98 server, installation 31 service notifications 79 shipping carton content

Page 12 - Power supply LED

Component identification 11 Rear panel LEDs and buttons Item Description LED color Status 1 NIC 2 Activity LED Green On or flashing—Networ

Page 13 - System board components

Component identification 12 Power supply LED Power LED (green) Failure LED (amber) Status Off Off No AC power to power supply units O

Page 14 - System maintenance switch

Component identification 13 System board components Item Description 1 Fan 1 2 Fan 2 3 Connector for: • PCI Express x8 3 Slot Option Card (opt

Page 15 - FBDIMM slot locations

Component identification 14 Item Description 16 System maintenance switch 17 SPI board SPI board components Item Description 1 BBWC cache m

Page 16 - SAS device numbers

Component identification 15 Position Description Function S6 Invalidate configuration Off = Normal On = Clears NVRAM S7 Reserved Reserved S8 Reserv

Page 17 - SAS hard drive LEDs

Component identification 16 SAS device numbers

Page 18 - Battery pack LEDs

Component identification 17 SAS hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS hard drive LED com

Page 19

Component identification 18 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Off The drive is active, and

Page 20 - Fan locations

Component identification 19 LED3 pattern LED4 pattern Interpretation — One blink every two seconds The system is powered down, and the cache

Page 21 - Operations

© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties

Page 22 - • Systems Insight Display

Component identification 20 Fan locations

Page 23 - Removing the access panel

Operations 21 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce

Page 24 - Removing the system battery

Operations 22 • Hard drives • Systems Insight Display WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack

Page 25 - 6. Remove the battery

Operations 23 Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal syste

Page 26 - Rack planning resources

Operations 24 Accessing the Systems Insight Display To access the Systems Insight Display: 1. Press and release the panel. 2. After the display fu

Page 27 - Optimum environment

Operations 25 4. If the bracket is installed, remove the bracket. 5. Locate the battery ("SPI board components" on page 14). 6. Remove

Page 28 - Power requirements

Setup 26 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and

Page 29 - Installing hardware options

Setup 27 Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space a

Page 30

Setup 28 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the

Page 31

Setup 29 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend

Page 32 - Registering the server

Contents 3 Contents Component identification...

Page 33 - Processor options

Setup 30 Setting up a tower model server Follow these steps to set up a tower model server. If you are going to install the server into a rack, see t

Page 34

Setup 31 Item Description Item Description 9 iLO 2 NIC connector 21 PCI Express x4 non-hot-plug expansion slot 11 10 Mouse connector 22 NIC 2

Page 35 - Installing a processor

Setup 32 Installing the operating system To operate properly, the server must have a supported operating system. For the latest information on suppor

Page 36

Hardware options installation 33 Hardware options installation Introduction If more than one option is being installed, read the installation instruc

Page 37

Hardware options installation 34 2. If the shipping screws are installed, remove them. The shipping screw locations are marked with tags on both side

Page 38

Hardware options installation 35 5. Firmly holding the processor memory module, press the release buttons and pull the module out of the server. 6.

Page 39 - Memory options

Hardware options installation 36 4. Unlock the processor retaining bracket. 5. Open the processor retaining bracket. 6. Open the processor locking

Page 40 - Advanced ECC memory

Hardware options installation 37 7. Align the guide pins on the base of the processor retaining bracket to the three corresponding guide slots on the

Page 41 -

Hardware options installation 38 9. Close and lock the processor retaining bracket.

Page 42 - Installing FBDIMMs

Hardware options installation 39 10. Install the PPM. NOTE: The appearance of compatible PPMs may vary. 11. Replace the processor memory mod

Page 43

Contents 4 Memory options...

Page 44

Hardware options installation 40 • FBDIMMs must be ECC Registered DDR-2 SDRAM FBDIMMs. • FBDIMMs must be installed in sequential order, beginning w

Page 45 - Installing the drive cage

Hardware options installation 41 5 X X X X X 6 X X X X X X 7 X X X X X X X 8 X X X X X X X X Online spare memory configuration Online spa

Page 46 - Remove the blank

Hardware options installation 42 Configuration Bank A 1A/5A Bank B 9B/13B Bank C 2C/6C Bank D 10D/14D Bank E 3E/7E Bank F 11F/15F Bank G 4G/8G Bank H

Page 47

Hardware options installation 43 4. Install the FBDIMM. 5. If you are installing FBDIMMs in an online spare or mirrored configuration, use RBSU (&q

Page 48

Hardware options installation 44 5. If you are installing FBDIMMs in an online spare or mirrored configuration, use RBSU ("HP ROM-Based Setup

Page 49 - Tape drive

Hardware options installation 45 2. Prepare the SAS hard drive. 3. Install the hard drive into the server. 4. Determine the status of the hard dr

Page 50 - Remove the tape drive blank

Hardware options installation 46 4. Remove the blank. 5. Adhere the label to the bezel below the optional drive cage.

Page 51

Hardware options installation 47 6. Loosen the thumbscrews, and remove the center bracket. 7. Loosen the thumbscrews, and remove the side bracket.

Page 52

Hardware options installation 48 10. Install the hard drive backplane. 11. Route and connect the data cables from the backplane to the optional con

Page 53 - Battery-backed write cache

Hardware options installation 49 14. Replace the center bracket. 15. Install hard drives or hard drive blanks into each bay. 16. Replace the access

Page 54

Contents 5 Integrated Management Log ... 73 A

Page 55

Hardware options installation 50 5. Remove the tape drive blank. 6. Turn the tape drive blank over, and then remove the screws.

Page 56

Hardware options installation 51 7. Install the screws on each side of the tape drive. 8. Align the screws on the tape drive with the slots in the

Page 57 - Expansion board options

Hardware options installation 52 10. Route and connect the cables. Redundant hot-plug power supply option The server supports up to four hot-plug p

Page 58

Hardware options installation 53 1. Remove the power supply blank. 2. Slide the power supply into the power supply bay until the device locks into

Page 59

Hardware options installation 54 • 512MB cache module (optional) The BBWC consists of two parts: a battery pack and a storage cache module. Along wi

Page 60

Hardware options installation 55 4. Remove the bracket. 5. If the existing cache is connected to a battery, observe the BBWC Status LED ("Batt

Page 61 - Cabling

Hardware options installation 56 9. Install the battery pack into the server. 10. Route and connect the cable. Fans The server ships standard wi

Page 62 - Hard drive cabling

Hardware options installation 57 2. Remove the access panel ("Removing the access panel" on page 23). 3. Install the fans. Expansion boa

Page 63 - DVD drive cabling

Hardware options installation 58 4. Open the latch, and remove the expansion slot cover. 5. Install the expansion board. 6. Close the latch. 7.

Page 64 - Cabling 64

Hardware options installation 59 4. Remove the access panel ("Removing the access panel" on page 23). 5. Remove the expansion slot covers

Page 65 - Configuration tools

Contents 6 Server specifications...

Page 66 - HP ROM-Based Setup Utility

Hardware options installation 60 6. Install the card into the server. 7. Install the expansion board. 8. Place expansion slot covers over any empt

Page 67 - Auto-configuration process

Cabling 61 Cabling BBWC cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or c

Page 68 - BIOS Serial Console

Cabling 62 Hard drive cabling

Page 69 - Array Configuration Utility

Cabling 63 Tape drive cabling SATA DVD drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where t

Page 71 - Management Agents

Server software and configuration utilities 65 Server software and configuration utilities Configuration tools SmartStart software SmartStart is a c

Page 72 - Diagnostic tools

Server software and configuration utilities 66 HP ROM-Based Setup Utility RBSU is a configuration utility embedded in ProLiant servers that performs

Page 73 - Array Diagnostic Utility

Server software and configuration utilities 67 For more information on online spare memory, refer to the white paper on the HP website (http://h1800

Page 74 - Keeping the system current

Server software and configuration utilities 68 Boot options Near the end of the boot process, the boot options screen is displayed. This screen is v

Page 75 - Troubleshooting

Server software and configuration utilities 69 Array Configuration Utility ACU is a browser-based utility with the following features: • Runs as a

Page 76 - Warnings and cautions

Component identification 7 Component identification Front panel components Item Description 1 USB connectors 2 Video connector 3 Systems Insig

Page 77 - Symptom information

Server software and configuration utilities 70 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a

Page 78 - Loose connections

Server software and configuration utilities 71 any standard browser, dedicated LAN connectivity, automatic network configuration, external power bac

Page 79 - Troubleshooting flowcharts

Server software and configuration utilities 72 installation or can be installed through the HP PSP. The Systems Management homepage provides status

Page 80 - General diagnosis flowchart

Server software and configuration utilities 73 HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while t

Page 81

Server software and configuration utilities 74 For installation information, refer to the HP ISEE Client Installation and Upgrade Guide (ftp://ftp.h

Page 82 - Symptoms:

Troubleshooting 75 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common p

Page 83

Troubleshooting 76 Important safety information Before servicing this product, read the Important Safety Information document provided with the se

Page 84 - Troubleshooting 84

Troubleshooting 77 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to th

Page 85 - POST problems flowchart

Troubleshooting 78 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 72) and use the survey

Page 86 - OS boot problems flowchart

Troubleshooting 79 • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to oc

Page 87

Component identification 8 Front panel LEDs and buttons Item Description Status 1 UID switch and LED Blue—Activated Blue (flashing)—Server be

Page 88

Troubleshooting 80 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of

Page 89 - • Redundancy failure

Troubleshooting 81 Item Refer to 4 The most recent version of a particular server or option firmware is available on the following websites: • HP S

Page 90 - Troubleshooting 90

Troubleshooting 82 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Page 91 - Class B equipment

Troubleshooting 83 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs

Page 92 - Modifications

Troubleshooting 84

Page 93 - • EMC Directive 2004/108/EC

Troubleshooting 85 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system atte

Page 94 - Korean notice

Troubleshooting 86 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot Sma

Page 95 - Battery replacement notice

Troubleshooting 87 Item Refer to 1 HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart) 2 "POST problems flowchart

Page 96 - (Geräuschemission)

Troubleshooting 88 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on pag

Page 97 - Electrostatic discharge

Troubleshooting 89 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Page 98 - Specifications

Component identification 9 Systems Insight Display The Systems Insight Display LEDs represent the server and component layout. LED Description

Page 99 - Specification Value

Troubleshooting 90 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the

Page 100 - Technical support

Regulatory compliance notices 91 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Page 101 - Acronyms and abbreviations

Regulatory compliance notices 92 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

Page 102

Regulatory compliance notices 93 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Cana

Page 103

Regulatory compliance notices 94 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

Page 104

Regulatory compliance notices 95 Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DV

Page 105 - Index 105

Regulatory compliance notices 96 Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance

Page 106 - Index 106

Electrostatic discharge 97 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions yo

Page 107 - Index 107

Specifications 98 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Ship

Page 108 - Index 108

Specifications 99 Specification Value Power supply output 910 W (low line) 1300 W (high line)

Comments to this Manuals

No comments