HP Pro 3505 Specifications

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Summary of Contents

Page 1

Maintenance & Service GuideHP Pro 3400 Microtower Business PCHP Pro 3405 Microtower Business PCHP Pro 3410 Microtower Business PCHP Pro 3410 Small

Page 3 - About This Book

Table 8-2 Expansion SlotsItem DescriptionPCIe X16 PCI Express x16 expansion slotPCIe x1 PCIe x1 expansion slotPCI PCI expansion slotPCI PCI expansion

Page 4

b. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

Page 5 - Table of contents

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Page 6

10. Connect external cables to the installed card, if needed. Connect internal cables to the systemboard, if needed.11. Reconfigure the computer, if n

Page 7

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

Page 8

DrivesDescription Spare part number16X SATA DVD±RW drive 581600-00116X SATA DVD±RW drive 581600-0012 TB, 7200 rpm SATA hard drive 616608-0011.5 TB, 72

Page 9

To verify the type and size of the storage devices installed in the computer, run Computer Setup.Removing DrivesWhen installing drives, follow these g

Page 10

5. If removing an optical drive, disconnect the cables from the rear of the drive.Figure 8-15 Removing the drive cables6. Remove the Torx screw from

Page 11 - 1 Product Features

8. Push the optical drive from behind, and then remove it from the front of the computer.Figure 8-17 Removing the optical driveRemoving the Hard Driv

Page 12

5. On the front of the computer, pull and hold the hard drive release latch to unlock the hard drive.Figure 8-18 Pulling the hard drive release latch

Page 13 - Microtower Components

1 Product FeaturesFeature OverviewThe HP Pro 3400/3500 series includes the following features:●Choice of Intel® (HP Pro 3500, HP Pro 3400, and HP Pro

Page 14 - Small Form Factor Components

7. Disconnect the cables from the rear of the hard drive.Figure 8-20 Disconnecting the hard drive cables8. Remove the hard drive from the computer.Fi

Page 15 - Software

9. Remove the four guide screws from the hard drive for use in the replacement hard drive.Figure 8-22 Removing the hard drive guide screwsTo replace

Page 16 - Protecting the Software

Power SwitchDescription Spare part numberPower switch/LED assembly 656984-001The power switch is attached to the front of the chassis using tabs (no s

Page 17

5. Disconnect the power switch cable from the front USB assembly cable.Figure 8-24 Disconnecting the power switch cable6. From the outside, front of

Page 18

Front USB AssemblyDescription Spare part numberFront I/O and card reader (6-in-1) 656983-001The front USB assembly is secured to the front of the chas

Page 19 - Computer Setup—File

5. Remove the cables from the clip on the base pan of the computer.Figure 8-27 Removing the cables from the clip6. From the front of the computer, re

Page 20 - Computer Setup—Storage

7. Push the left side of the assembly down slightly (1), and then push the assembly into thecomputer (2).Figure 8-29 Disengaging the front USB assemb

Page 21

Fan AssemblyDescription Spare part numberFan 656834-001The fan assembly is attached to the inside floor of the chassis using two screws. The fan is in

Page 22 - Computer Setup—Security

9. if you need to remove the fan from the metal case, remove the four screws that secure the fan tothe case, and remove the fan from the case.Figure 8

Page 23

Fan SinkDescription Spare part numberFan sink 657402-001The fan sink is secured atop the processor with four captive Torx screws. A fan cable connects

Page 24

DVI-DModel 3410VGAHDMI●HP Wireless NIC 802.11b/g/n Mini Card (1x1) (optional for HP Pro 3500, 3400, and 3405)●5.1 channel audio (HP Pro 3500, 3400, an

Page 25 - Computer Setup—Power

4. Disconnect the cable from the system board (1), lift the fan sink from atop the processor (2) andset it on its side to keep from contaminating the

Page 26 - Computer Setup—Advanced

ProcessorDescription Spare part numberIntel Core i7 processors 2600S (2.7 GHz, 8-MB L3 cache, 65W) 638419-001Intel Core i5 processors 2500S (2.7 GHz

Page 27

6. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t

Page 28 - 4 Illustrated parts catalog

6. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.7. Secure the fa

Page 29

5. From the rear of the computer, remove the four screws that secure the power supply to thecomputer.Figure 8-35 Removing the power supply screws6. O

Page 30

System BoardDescription Spare part numberSystem board (includes thermal material) 665223-001The system board is secured to the computer with six screw

Page 31

9. Remove the six screws that secure the system board to the chassis.NOTE: System board appearance may vary.Figure 8-37 Removing the system board scr

Page 32 - Misc Parts

NOTE: When replacing the system board, you must also change the chassis serial number in theBIOS.CAUTION: Before reinstalling the heat sink you must c

Page 33 - Misc Boards

5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip withthe positive side up (2). Push the other edge down

Page 34

A Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Some ofthese connectors may not be

Page 35

Microtower ComponentsTable 1-1 Microtower Components1 (1) external 5.25” drive bay for optional opticaldrive6 Model 3400/3405/3500: (3) PCIe x1 slots

Page 36

HeadphoneConnector and Icon (1/8” miniphone) Pin Signal1 (Tip)2 (Ring)3 (Shield)Audio_leftPower_RightGroundLine-in AudioConnector and Icon (1/8” minip

Page 37 - Computer major components

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

Page 38

DVI ConnectorConnector and IconPin Signal Pin Signal1234T.M.D.S. Data2–T.M.D.S. Data2+T.M.D.S. Data2/4 ShieldT.M.D.S. Data4– 13141516T.M.D.S. Data3+

Page 39

24-Pin PowerConnectorPin Signal Pin Signal Pin Signal Pin Signal123456+3.3V+3.3VGND+5VGND+5V789101112GNDPOK+5 Vaux+12V+12V+3.3V131415161718+3.3V–12VGN

Page 40

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

Page 41

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

Page 42

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Page 43

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Page 44 - SATA Hard Drive Cables

C POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

Page 45 - Hard Drive Capacities

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Page 46 - Preparation

Small Form Factor ComponentsTable 1-2 Small Form Factor Components1 External 5.25” drive bay for optical drive 6 Power Supply2 Internal 3.5” hard dri

Page 47

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or

Page 48 - Grounding the Work Area

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb

Page 49 - Routine Care

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action601-Diskette Controller Error Diskette contr

Page 50 - Cleaning the Monitor

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1720-SMART Hard Drive Detects ImminentFailur

Page 51 - Service Considerations

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2201-MEBx Module did not checksumcorrectlyMe

Page 52 - Lithium Coin Cell Battery

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2211-Memory not configured correctly forprop

Page 53 - – Microtower Chassis

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2230-General error during MEBx execution Err

Page 54 - Access Panel

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard At

Page 55 - Front Bezel

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes twotimes, on

Page 56 - DDR3-SDRAM DIMMs

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fivetimes, o

Page 57 - Populating DIMM Sockets

2 Installing and Customizing theSoftwareIf your computer was not shipped with a Microsoft operating system, some portions of thisdocumentation do not

Page 58 - Removing Memory Modules

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes tentimes, on

Page 59

D Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as diskettedrive, hard driv

Page 60 - Expansion Cards

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 142 in this guide.To assist you in r

Page 61 - Expansion Cards 51

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Page 62 - Table 7-4 Expansion Slots

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

Page 63

There is no sound or sound volume is too low.Cause SolutionSystem volume may be set low or muted. 1. Check the F10 BIOS settings to make sure the inte

Page 64

Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by atwo second pause, and the computer beeps t

Page 65

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table D-2 Solving Power ProblemsPower supply s

Page 66

Solving Diskette ProblemsCommon causes and solutions for diskette problems are listed in the following table.NOTE: The computer does not support inter

Page 67

Cannot format diskette.Cause SolutionInvalid media reported. When formatting a disk in MS-DOS, you may need to specifydiskette capacity. For example,

Page 68 - Table 7-5 Drive locations

3. Select the All Programs menu.4. Click on the Windows Update link.The Windows Update screen appears. Click view available updates and make sure all

Page 69 - Installing Additional Drives

Table D-3 Solving Diskette Problems (continued)Cannot Boot to Diskette.Cause SolutionDiskette boot has been disabled in Computer Setup. 1. Run Comput

Page 70

Table D-4 Solving Hard Drive Problems (continued)Drive not found (identified).Cause SolutionThe system may not have automatically recognized a newlyi

Page 71 - Drives 61

Computer will not boot from hard drive.Cause SolutionThe device is attached to a SATA port that has been hiddenin Computer Setup.Run the Computer Setu

Page 72

The removable hard drive enclosure is beeping and the green LED is flashing.Cause SolutionFan failure alarm on the removable hard drive enclosure hasb

Page 73 - Removing a Hard Drive

After installing the media card reader and booting to Windows, the reader and the inserted cards are not recognizedby the computer.Cause SolutionThe o

Page 74

Table D-6 Solving Display Problems (continued)Blank screen (no video).Cause SolutionMonitor settings in the computer are not compatible with themonit

Page 75

Monitor does not function properly when used with energy saver features.Cause SolutionMonitor without energy saver capabilities is being used withener

Page 76

“No Connection, Check Signal Cable” displays on screen.Cause SolutionMonitor video cable is disconnected. Connect the video cable between the monitor

Page 77 - Power Switch/LED Assembly

Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; or unable tocenter the picture on the screen

Page 78

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Page 79 - System Fan

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Page 80

Table D-7 Solving Audio Problems (continued)Sound does not come out of the speaker or headphones.Cause SolutionSome applications can select which aud

Page 81 - Fan Sink Assembly

Solving Printer ProblemsIf you encounter printer problems, see the documentation that came with the printer and to thecommon causes and solutions list

Page 82

Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca

Page 83

Table D-10 Solving Mouse Problems (continued)Mouse does not respond to movement or is too slow.Cause SolutionMouse may need cleaning. Remove the roll

Page 84

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Page 85

Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beepsfive times. (Beeps stop after fifth iterati

Page 86

Solving Network ProblemsSome common causes and solutions for network problems are listed in the following table. Theseguidelines do not discuss the pr

Page 87

Table D-12 Solving Network Problems (continued)Network status link light never flashes.NOTE: The network status light is supposed to flash when there

Page 88

Network controller stops working without apparent cause.Cause SolutionThe files containing the network drivers are corrupted. Reinstall the network dr

Page 89

Table D-13 Solving Memory ProblemsSystem will not boot or does not function properly after installing additional memory modules.Cause SolutionA memor

Page 90 - Preparation for Disassembly

●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test (POST).●Replicate the system setup by saving sys

Page 91

Solving Processor ProblemsIf you encounter processor problems, common causes and solutions are listed in the following table.Table D-14 Solving Proce

Page 92

Table D-15 Solving CD-ROM and DVD Problems (continued)System will not boot from CD-ROM or DVD drive.Cause SolutionNon-bootable CD in drive. Try a boo

Page 93

Cannot eject compact disc (tray-load unit).Cause SolutionDisc not properly seated in the drive. Turn off the computer and insert a thin metal rod into

Page 94

USB flash drive not found (identified).Cause SolutionThe device is attached to a USB port that has been hidden inComputer Setup.Run the Computer Setup

Page 95

Table D-17 Solving Front Panel Component Problems (continued)A USB device, headphone, or microphone is not recognized by the computer.Cause SolutionT

Page 96 - Removing DIMMs

Cannot automatically launch Internet programs.Cause SolutionYou must log on to your ISP before some programs will start. Log on to your ISP and launch

Page 97

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Page 98

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

Page 99 - Expansion Card

E Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Page 100 - Table 8-2 Expansion Slots

Resetting the Password JumperTo disable the power-on or setup password features, or to clear the power-on or setup passwords,complete the following st

Page 101

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt

Page 102

need to be reset. The AMT settings will also need to be reset. To access the MEBx, press Ctrl+Pduring POST.1. Shut down the operating system properly,

Page 103 - Cable Management

F Backup and RecoveryWindows 7 – Backup and RecoveryTo protect your information, use Windows® Backup and Restore to back up individual files andfolder

Page 104 - Cable Connections

Note the following when backing up:●Store personal files in the Documents library, and back it up regularly.●Back up templates that are stored in thei

Page 105 - Drive Positions

Performing a RecoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recovery tool

Page 106 - Removing Drives

5. Select one of the first three listed tools to repair your computer.6. Follow the on-screen instructions.NOTE: For additional information on recover

Page 107

NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Restart the computer, and then insert the Windows 7 operating s

Page 108 - Removing the Hard Drive

G SpecificationsMT SpecificationsTable G-1 SpecificationsChassisHeightWidthDepth14.49 in6.50 in15.31 in36.8 cm16.5 cm38.9 cmApproximate Weight 15.28

Page 109 - Drives 99

SFF SpecificationsTable G-2 SpecificationsChassisHeightWidthDepth12.77 in4.98 in15.61 in32.5 cm10.4 cm39.7 cmApproximate Weight 13.9 lb 6.3 kgTempera

Page 110

IndexSymbols/Numerics24-pin power pin assignments1234-pin power pin assignments 120Aaccess panelremoval and replacement 44SFF removal andreplacement 8

Page 111 - Drives 101

front bezel,spare part number 26front bezel, SFFspare part number 27, 33front fanSFF removal andreplacement 107front I/O and card reader assemblySFF s

Page 112 - Power Switch

© Copyright 2011, 2012 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windo

Page 113

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor

Page 114 - Front USB Assembly

hard drive 150hardware installation 164Internet access 174keyboard 162Media Card Reader 153memory 168monitor 154mouse 162network 166power 147printer 1

Page 115

UUSB pin assignments 119Vventilation, proper 39WWake-on-LAN feature 166Windows 7 operating systemDVD 184Index 191

Page 116

Table 3-3 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Page 117 - Fan Assembly

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec

Page 118

Table 3-4 Computer Setup—Security (continued)USB Security Allows you to set Enabled/Disabled (default is Enabled) for:● Front USB Ports◦ USB Port 3◦

Page 119 - Fan Sink

Table 3-4 Computer Setup—Security (continued)System IDs Allows you to view:● Product Name●Serial number●Universal Unique Identifier (UUID) number. Th

Page 120

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO

Page 121 - Processor

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv

Page 122

Recovering the Configuration SettingsThis method of recovery requires that you first perform the Save to Removable Media commandwith the Computer Setu

Page 123 - Power Supply

4 Illustrated parts catalogThis chapter provides spare part information for all chassis.Microtower Chassis Spare PartsComputer Major Components18 Chap

Page 124

Item Description Spare part number(1) Access panel 674373-001(2) Front bezel For use in only the EMEA region 667849-001 With optical drive door fo

Page 125 - System Board

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Page 126

Item Description Spare part number Intel Core i3 2125 for use only in HP Pro 3500 models (3.3-GHz, 3-MB L3 cache; not foruse in Brazil)677427-001 In

Page 127

CablesItem Description Spare part number(1) Power switch/LED assembly 667850-001(2) SATA cable, 165 mm 657102-001(3) SATA cable, 254 mm 667854-001 Ad

Page 128

Misc PartsItem Description Spare part number(1) Fan sink (includes replacement thermal material) For use in models with Intel processors 667727-001

Page 129 - A Connector Pin Assignments

DrivesDescription Spare part numberHard drive 2-TB, 5400-rpm 613210-0011.5-TB, 7200-rpm 613209-0011.5-TB, 5400-rpm 652272-0011-TB, 7200-rpm 667719-00

Page 130 - 4-Pin Power (for CPU)

Sequential Part Number ListingSpare partnumberDescription434645-001 Chassis fan for use in Brazil514238-001 Chassis fan for use in Brazil530593-001 Ru

Page 131 - Monitor 121

Spare partnumberDescription657402-001 Fan sink for use in models with Intel processors (includes replacement thermal material)656721-001 Power supply,

Page 132 - DVI Connector

Spare partnumberDescription667849-001 Front bezel for use in the EMEA region667849-201 Front bezel with optical drive door for use in Brazil667850-001

Page 133 - 24-Pin Power

Small Form Factor (SFF) Chassis Spare PartsComputer major componentsItem Description Spare part number(1) Access panel 656832-001(2) Front bezel 65683

Page 134 - PCI Express

Item Description Spare part number 2500 (3.3 GHz, 6-MB L3 cache, 95W) 638631-001 2405S (2.5-GHz, 6-MB L3 cache, 65W) 656790-001 2400S (2.5-GHz, 6-M

Page 135

CablesItem Description Spare part number(1) Power switch/LED assembly 656984-001(2) SATA cable, 370 mm 656833-001Small Form Factor (SFF) Chassis Spare

Page 137 - Country-Specific Requirements

Misc PartsItem Description Spare part number(1) Chassis fan 656834-001(2) Fan sink (includes replacement thermal material) 657402-001(3) Front I/O and

Page 138 - C POST Error Messages

DrivesDescription Spare part numberHard drive 2-TB, 7200-rpm 616608-0011.5-TB, 7200-rpm 613209-0011-TB, 7200-rpm 621418-001750-GB, 7200-rpm 632938-00

Page 139

Spare partnumberDescription596410-001 Mouse, USB, optical609252-001 USB webcam613209-001 1.5-TB hard drive616608-001 2-TB hard drive621418-001 1-TB ha

Page 140

Spare partnumberDescription656834-001 Chassis fan656835-001 Front bezel656983-001 Front I/O and card reader (6-in-1)656984-001 Power switch/LED assemb

Page 141

5 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

Page 142

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

Page 143

6 Routine Care and DisassemblyPreparationThis chapter provides general service information for the computer. Adherence to the procedures andprecaution

Page 144

Removing DIPs* from vinyl trayRemoving DIPs* from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box2,000 V3,500 V7,000 V5,000 V4,00

Page 145

Grounding the Work AreaTo prevent static damage at the work area, use the following precautions:● Cover the work surface with approved static-dissipat

Page 146

Operating GuidelinesTo prevent overheating and to help prolong the life of the computer:●Keep the computer away from excessive moisture, direct sunlig

Page 147 - Audible Codes

Table of contents1 Product Features ...

Page 148

To clean the computer case, follow the procedures described below:●To remove light stains or dirt, use plain water with a clean, lint-free cloth or sw

Page 149

Cleaning the MouseBefore cleaning the mouse, ensure that the power to the computer is turned off.● Clean the mouse ball by first removing the retainin

Page 150

Cables and ConnectorsMost cables used throughout the unit are flat, flexible cables. These cables must be handled withcare to avoid damage. Apply only

Page 151 - Safety and Comfort

7 Removal and Replacement Procedures– Microtower ChassisAdherence to the procedures and precautions described in this chapter is essential for proper

Page 152 - Helpful Hints

Access PanelDescription Spare part numberAccess panel 674373-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 43).2. Lo

Page 153

Front BezelDescription Spare part numberFront bezel for use in EMEA region only 667849-001Front bezel with optical drive door for use in Brazil 667849

Page 154 - Solving General Problems

MemoryDescription Spare part numberPC3-10600 for use in 3400/3405/3410 models 4-GB 585157-0012-GB 635803-0011-GB 635802-001PC3-12800 for use in 3500/

Page 155 - Solving General Problems 145

Populating DIMM SocketsPopulate the DIMM sockets in the following order: XMM1, XMM2 or Channel A, Channel B.Figure 7-3 DIMM Socket Locations (HP Pro

Page 156

populated with the least amount of memory describes the total amount of memory assigned todual channel and the remainder is assigned to single channel

Page 157 - Solving Power Problems

4. Open both latches (1) of the memory module socket , and remove the memory module from thesocket (2).Figure 7-4 Removing a DIMMTo install a memory

Page 158 - Solving Diskette Problems

Computer major components ... 27Cables ...

Page 159 - Solving Diskette Problems 149

Expansion CardsDescription Spare part numberAMD Radeon HD 7570 2-GB DDR3 FH PCIe x16 Card for use only in HP Pro 3500/3505 models 679219-001AMD Radeon

Page 160 - Solving Hard Drive Problems

Figure 7-5 Expansion Slot Locations (HP Pro 3400/3405/3500/3505 [3400 shown])Table 7-3 Expansion SlotsItem DescriptionPCIe X16 PCI Express x16 expan

Page 161

Figure 7-6 Expansion Slot Locations (HP Pro 3410)NOTE: Board appearance and color may vary.NOTE: You can install a PCI Express x1, x4, x8, or x16 exp

Page 162

4. On the rear of the computer, a slot cover lock secures the expansion card brackets in place.Remove the screw from the slot cover lock then slide th

Page 163

b. If you are removing a PCI Express x1 card, hold the card at each end and carefully rock itback and forth until the connectors pull free from the so

Page 164 - Solving Display Problems

7. If you are not installing a new expansion card, install an expansion slot cover to close the openslot.CAUTION: After removing an expansion card, yo

Page 165 - Solving Display Problems 155

10. Connect external cables to the installed card, if needed. Connect internal cables to the systemboard, if needed.11. Reconfigure the computer, if n

Page 166

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.Connector Name Connector Color DescriptionATX

Page 167 - Solving Display Problems 157

DrivesDescription Spare part number16X SATA DVD±RW drive 581600-0016X SATA DVD-ROM drive (not for Brazil) 581599-0012 TB, 7200 rpm SATA hard drive 613

Page 168

Installing Additional DrivesWhen installing drives, follow these guidelines:● The primary Serial ATA (SATA) hard drive must be connected to the dark b

Page 170

System Board Drive ConnectionsRefer to the following illustration and table to identify the system board drive connectors.Figure 7-13 System Board Dr

Page 171 - Solving Printer Problems

Figure 7-14 System Board Drive Connections (HP Pro 3405 shown)Table 7-7 System Board Drive Connections – Model 3405System Board Connector System Boa

Page 172

Figure 7-15 System Board Drive Connections (HP Pro 3505 shown)Table 7-8 System Board Drive Connections – Model 3505System Board Connector System Boa

Page 173

Removing an Optical DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove an optical d

Page 174

5. Slide the hard drive toward the bottom of the computer (3), and then remove it from thecomputer..Figure 7-17 Removing the hard driveTo install a h

Page 175

Front I/O and USB Panel Housing AssemblyDescription Spare part numberFront I/O and USB assembly without card reader 667853-001Front I/O and USB assemb

Page 176 - Solving Network Problems

6. Push in on the lever to the left of the assembly.Figure 7-19 Front I/O connectors7. Pull the assembly outward away from the front of the chassis w

Page 177 - Solving Network Problems 167

Power Switch/LED AssemblyDescription Spare part numberPower switch/LED assembly 667850-0011. Prepare the computer for disassembly (Preparation for Dis

Page 178 - Solving Memory Problems

8. Pull the power switch away from the chassis while guiding the wires through the hole in thechassis.Figure 7-22 Removing the power switch assemblyT

Page 179 - Solving Memory Problems 169

System FanDescription Spare part numberChassis fan for use in EMEA, North American, and Latin American regions; not for Brazil 657103-001Chassis fan f

Page 181

5. From the inside of the computer, disconnect the cable from the red/brown system boardconnector labeled SYS_FAN (1), pull the fan into the chassis u

Page 182

Fan Sink AssemblyDescription Spare part numberFan sink for use in models with Intel processors 667727-001Fan sink for use in models with AMD processor

Page 183

ProcessorHP Pro 3400/3410/3500 uses Intel processors. HP Pro 3405/3505 uses AMD processors.Description Spare part numberIntel Core i7 processors 2600

Page 184

Description Spare part numberX4 A6-3650 (2.6 GHz, 4-MB L2 cache, 100W; Radeon HD6550D graphics core) 667722-001X4 A6-3620 (2.2 GHz, 4-MB L2 cache, 65W

Page 185

6. If removing an AMD processor, rotate the locking lever to its full open position (1), and thencarefully lift the processor from the socket (2).CAUT

Page 186 - Solving Software Problems

7. If using a new fan sink, remove the protective covering from the bottom of the fan sink and placeit in position atop the processor.8. Secure the fa

Page 187 - Contacting Customer Support

Power SupplyDescription Spare part numberPower supply, 300W (Active PFC; not for use in Brazil) 656721-001689005-001Power supply, 300W 664862-00169209

Page 188

6. Slide the power supply toward the front of the computer (2), then lift the power supply out of thecomputer (3).Figure 7-29 Removing the power supp

Page 189 - Resetting the Password Jumper

4. Remove any expansion cards (Expansion Cards on page 50).5. Disconnect all cables from the system board.6. Remove the six screws that secure the sys

Page 190

❑Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.❑Replace the battery only with the HP/Compaq spare desig

Page 191 - F Backup and Recovery

Solving Audio Problems ... 159Solving

Page 192

8 Removal and Replacement Procedures– Small Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essentia

Page 193 - Performing a Recovery

Access PanelDescription Spare part numberAccess panel 656832-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 80).2. If

Page 194 - Using F11

4. Slide the access panel toward the back of the computer, and then pull it away from thecomputer.Figure 8-2 Removing the access panelTo install the

Page 195

Front BezelDescription Spare part numberFront bezel 656835-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 80).2. Remo

Page 196 - G Specifications

MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer comes with double data r

Page 197 - SFF Specifications

Populating DIMM SocketsThere are two DIMM sockets on the system board, with one socket per channel.Populate the DIMM sockets in the following order: C

Page 198

populated with the 1-GB DIMM. With this configuration, 2 GB will run as dual channel and 1 GBwill run as single channel.●In any mode, the maximum oper

Page 199

5. Open both latches of the memory module socket (1), and remove the memory module from thesocket (2).Figure 8-7 Removing a DIMMNOTE: A memory module

Page 200

6. To install a memory module, holding the module by the edges, completely slide it into the slot.Make sure the module is pressed completely into the

Page 201

Expansion CardDescription Spare part numberGraphics cards nVidia GeForce GT530 2-GB graphics adapter 659354-001nVidia GeForce GT520 1-GB graphics ada

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