HP D7200 User Manual Page 103
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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4. Turn off the HP Photosmart, wait one minute, then restart it.
5. Reinstall the HP Photosmart software.
CAUTION: Do not connect the USB cable to the computer until prompted by the
software installation screen.
This section contains the following topics:
•
The HP Photosmart will not turn on
•
I connected the USB cable, but I am having problems using the HP Photosmart with
my computer
•
The display shows the wrong language
•
The wrong measurements are showing in menus on the display
•
I received a message on the display that the printer alignment failed
•
I received a message on the display about a paper jam or a blocked print head
assembly
The HP Photosmart will not turn on
Cause: The HP Photosmart is not properly connected to a power supply.
Solution:
• Make sure the power cord is firmly connected to both the HP Photosmart and the
power adapter. Plug the power cord into a grounded power outlet, surge protector,
or power strip.
1 Power connection
2 Power cord and adapter
3 Grounded power outlet
• If you are using a power strip, make sure the power strip is on. Or, try plugging
the HP Photosmart directly into a grounded power outlet.
Chapter 12
102 Troubleshooting
Troubleshooting
- HP Photosmart D7200 series 1
- Contents 2
- Chapter 1 5
- 2 HP Photosmart overview 6
- Control panel overview 7
- Display icons 8
- Display sleep state 8
- Menu overview 9
- Help Menu 10
- Chapter 2 11
- 10 HP Photosmart overview 11
- Overview 11
- 3 Find more information 12
- Chapter 3 13
- 12 Find more information 13
- Find more information 13
- 4 Finish setting up the 14
- HP Photosmart 14
- Adjust the volume 15
- Restore the factory defaults 16
- Supported connection types 17
- Connect using Ethernet 18
- Wireless 18
- Technology 18
- Chapter 4 19
- Finish setup 19
- Use printer sharing 22
- Connect to a network 23
- Wired network setup 24
- Connect to a network 25 26
- Manage your network settings 27
- Connect to a network 27 28
- Connect to a network 29 30
- Network glossary 34
- 5 How do I? 38
- Chapter 5 39
- 38 How do I? 39
- How do I? 39
- 6 Load paper 40
- Chapter 6 41
- 40 Load paper 41
- Load paper 41
- Load full-size paper 43
- Load paper 43 44
- 44 Load paper 45
- Load index cards 46
- Load envelopes 47
- Load other types of paper 48
- Avoid paper jams 49
- 7 Print from your computer 50
- Set the paper size 51
- View the print resolution 52
- Change the page orientation 53
- Scale the document size 54
- Preview your print job 54
- Printing shortcuts 55
- Create printing shortcuts 56
- Delete printing shortcuts 56
- Perform special print jobs 57
- Print a photo on photo paper 58
- Print custom CD/DVD labels 59
- Print using Maximum dpi 59
- Perform special print jobs 59 60
- Chapter 7 61
- 60 Print from your computer 61
- Perform special print jobs 61 62
- 62 Print from your computer 63
- Print on transparencies 64
- 64 Print from your computer 65
- Print a poster 66
- Print a Web page 66
- Stop a print job 67
- Stop a print job 67 68
- 68 Print from your computer 69
- 8 Use the photo features 70
- View and select photos 71
- Print your photos 72
- Chapter 8 75
- 74 Use the photo features 75
- Save photos to your computer 76
- 76 Use the photo features 77
- Zoom and pan to crop a photo 78
- Rotate a photo 79
- 80 Use the photo features 81
- Remove red-eye 82
- 82 Use the photo features 83
- 9 Print reports and forms 84
- Print forms 85
- 10 Maintain the HP Photosmart 86
- Work with ink cartridges 87
- Work with ink cartridges 87 88
- Maintain the HP Photosmart 88
- Chapter 10 89
- 88 Maintain the HP Photosmart 89
- Align the printer 90
- Clean the print head 91
- 1 Copper-colored contacts 92
- Work with ink cartridges 91 92
- Clean the HP Photosmart 93
- Self-maintenance sounds 94
- Turn off the HP Photosmart 94
- 94 Maintain the HP Photosmart 95
- 11 Shop for ink supplies 96
- Chapter 11 97
- 96 Shop for ink supplies 97
- Shop for ink supplies 97
- 12 Troubleshooting 98
- 98 Troubleshooting 99
- Information on paper 100
- Clear paper jams 100
- Chapter 12 101
- 100 Troubleshooting 101
- Troubleshooting 101
- View the Readme file 102
- 104 Troubleshooting 105
- 106 Troubleshooting 107
- 108 Troubleshooting 109
- 110 Troubleshooting 111
- Print quality troubleshooting 113
- 114 Troubleshooting 115
- 116 Troubleshooting 117
- 118 Troubleshooting 119
- Print troubleshooting 120
- 120 Troubleshooting 121
- Print troubleshooting 121 122
- 122 Troubleshooting 123
- Print troubleshooting 123 124
- 124 Troubleshooting 125
- Print troubleshooting 125 126
- 126 Troubleshooting 127
- 128 Troubleshooting 129
- 130 Troubleshooting 131
- Device messages 133
- Errors 133 134
- File messages 135
- Errors 135 136
- General user messages 137
- Errors 137 138
- 138 Troubleshooting 139
- Paper messages 140
- 140 Troubleshooting 141
- Power and connection messages 142
- 142 Troubleshooting 143
- Ink cartridge messages 144
- 144 Troubleshooting 145
- Errors 145 146
- 146 Troubleshooting 147
- Errors 147 148
- 148 Troubleshooting 149
- Errors 149 150
- 150 Troubleshooting 151
- Warranty 152
- Support process 153
- Before you call HP support 153
- HP support by phone 153
- Additional warranty options 154
- HP Korea customer support 155
- Secure the ink system 156
- Pack the HP Photosmart 157
- Specifications 158
- Paper use 159
- Plastics 159
- Material safety data sheets 159
- Battery disposal in Taiwan 161
- Regulatory notices 162
- FCC statement 163
- Geräuschemission 164
- DECLARATION OF CONFORMITY 165
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