HP -PB 10 User Manual Page 61

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Chapter 4 61
Troubleshooting 10/100Base-TX/9000
Diagnostic Flowcharts
Flowchart 2 Procedures
A. Check Test LED. Check the on/off patternof the three
LEDs on the hardware card and make a note of it.
Refer to the LED matrix at the beginning of this
chapter for interpretation of the LED patterns.
B. Test LED=ON? If Test LED is ON, type the dmesg
command and look for an error message. Go to step C.
If Test LED is OFF, go to step D.
C. Check card installation. Reset card according to
Steps D through G in Flowchart 4. If problem
persists, Call HP. Go back to flowchart 1.
D. Check Power outlet. Ensure the power cord is
plugged in to a live outlet.
E. Test LED = OFF? At the HP-UX prompt, type the
dmesg command, and look for an error message.
Does the dmesg output show an error message
from btlan1? If not, go to step G.
F. Check card installation. If dmesg reported an
error message from btlan1, reset card according
to Steps D through G in Flowchart 4. If problem
persists, call HP. Go back to flowchart 1.
G. Check status of 10, 100, Link, and Activity LEDs.
H. Link LED = OFF? If it is off, proceed to step I.
If Link LED = ON, proceed to flowchart 2a.
I. If Link LED = OFF, check connection to hub or switch.
Ensure hub or switch is 10Base-T or 100Base-TX.
Reset card according to Steps D through G in
Flowchart 4. Go back to flowchart 1.
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