HP 510x User's Guide

300x510xHP Jetdirect Print Server Administrator's Guide

10 HP Software Solutions Summary ENWWTable 2.1 Software Solutions Operating Environment Function RemarksHP Jetdirect Printer Installer for UNIXHP-UX

100 ENWWIndexTFTPIN PROGRESS 76LOCAL ERROR 76REMOTE ERROR 76RETRIES EXCEEDED 76TFTP (Trivial File Transfer Protocol) 19TOTAL PACKETS RCVD 79TRANSMITER

ENWWwww.hp.com

ENWW HP Software Solutions Summary 11HP Jetdirect Printer Installer for UNIXThe HP Jetdirect Printer Installer for UNIX contains support for HP-UX an

12 HP Software Solutions Summary ENWWHP Web JetadminHP Web Jetadmin allows you to use a Web browser to install, view, manage, and diagnose devices co

ENWW HP Software Solutions Summary 13Verifying Installation and Providing Access● Verify that the HP Web Jetadmin software is correctly installed by

14 HP Software Solutions Summary ENWWInternet Printer Connection SoftwareHP Jetdirect print servers (firmware version x.07.16 or later) support the I

ENWW HP Software Solutions Summary 15(Example: http://169.254.227.113/ipp/port2)Then click Next.5. You will be prompted for a printer driver (the HP

16 HP Software Solutions Summary ENWWSupported Browsers Windows 2000● Microsoft Internet Explorer 5 or later.Supported Proxies ● Web proxy with suppo

ENWW 173TCP/IP ConfigurationIntroductionTo operate properly on a TCP/IP network, the HP Jetdirect print server must be configured with valid TCP/IP ne

18 TCP/IP Configuration ENWWNote Linux and UNIX systems: For more information, see the bootpd man page.On HP-UX systems, a sample DHCP configuration

ENWW TCP/IP Configuration 19Using BOOTP/TFTPThis section describes how to configure the print server using BOOTP (Bootstrap Protocol) and TFTP (Trivi

20 TCP/IP Configuration ENWWSystems That Use Network Information Service (NIS)If your system uses NIS, you may need to rebuild the NIS map with the B

ENWW TCP/IP Configuration 21CAUTION Community names (passwords) for your printer are not secure. If you specify a community name for your printer, se

22 TCP/IP Configuration ENWWA colon (:) indicates the end of a field, and a backslash (\) indicates that the entry is continued on the next line. Spa

ENWW TCP/IP Configuration 23configuration file can be downloaded using TFTP. This TFTP configuration file’s relative path name is specified in the BO

24 TCP/IP Configuration ENWWTable 3.2 describes parameters that may be included in the TFTP configuration file.Table 3.2 TFTP Configuration File Para

ENWW TCP/IP Configuration 25contact: ASCII character string that identifies the person who administers or services the printer (SNMP sysContact objec

26 TCP/IP Configuration ENWWUsing DHCPDynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that

ENWW TCP/IP Configuration 27UNIX SystemsFor more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample

28 TCP/IP Configuration ENWWWindows 2000 Server/Server 2003To set up a DHCP scope on a Windows 2000 server, perform the following steps:1. Run the Wi

ENWW TCP/IP Configuration 29To configure DHCP options now, select Yes and click Next.a. If desired, specify the IP address of the router (or default

Administrator’s GuideHP Jetdirect Print Servers (300X/510X)

30 TCP/IP Configuration ENWWEnabling or Disabling DHCPIf you do not want your HP Jetdirect print server configured via DHCP, you must disable DHCP co

ENWW TCP/IP Configuration 31Using RARPThis subsection describes how to configure the print server using the Reverse Address Resolution Protocol (RARP

32 TCP/IP Configuration ENWW9. To verify that the card is configured with the correct IP address, use the ping utility. At the prompt, type:ping <

ENWW TCP/IP Configuration 33● From a UNIX command prompt:arp -s <IP address> <LAN hardware address>ping <IP address>where <IP ad

34 TCP/IP Configuration ENWWUsing TelnetThis subsection describes how to configure the print server using Telnet.Note To use Telnet commands with the

ENWW TCP/IP Configuration 352. When the server responds connected to IP address, press Enter twice to make sure that the Telnet connection is initial

36 TCP/IP Configuration ENWW4. At the Telnet prompt “>” type: parameter: value then press Enter, where parameter refers to the configuration param

ENWW TCP/IP Configuration 37Table 3.3 Telnet Configuration Parameter Examples (1 of 2)IP Address Parameter Exampleip: 192.168.10.1where ip identifies

38 TCP/IP Configuration ENWWPort and Banner Page Exampleport:2 banner:0For multiport Jetdirect print servers, ‘port’ specifies the port that you want

ENWW TCP/IP Configuration 39Using Telnet to Erase the Existing IP AddressTo erase the IP address during a Telnet session: 1. Type cold-reset, then pr

© 2000-20 Copyright Hewlett-Packard Development Company, L.P.All rights reserved. Reproduction, adaptation, or translation without prior written per

40 TCP/IP Configuration ENWWMoving to Another NetworkWhen moving an HP Jetdirect print server that is configured with an IP address to a new network,

ENWW 414Configuring for LPD PrintingIntroductionThe HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD print

42 Configuring for LPD Printing ENWWNote The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 docume

ENWW Configuring for LPD Printing 43● The LAN hardware address (or station address) of the print server. This address is printed with print server st

44 Configuring for LPD Printing ENWWThe line printer daemon on the HP Jetdirect print server treats data in the text queue as unformatted text or ASC

ENWW Configuring for LPD Printing 45LPD on UNIX SystemsConfiguring Print Queues for BSD-based SystemsEdit the /etc/printcap file to include the follo

46 Configuring for LPD Printing ENWWIf your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the prin

ENWW Configuring for LPD Printing 47Configuring Print Queues Using SAM (HP-UX systems)On HP-UX systems you can use the SAM utility to configure remot

48 Configuring for LPD Printing ENWWPrinting a Test FileTo verify that the printer and print server connections are correct, print a test file.1. At

ENWW Configuring for LPD Printing 49LPD on Windows 2000/Server 2003 SystemsThis section describes how to configure Windows systems to use the HP Jetd

ENWW 5Table of Contents1. Introducing the HP Jetdirect Print ServerIntroduction ...

50 Configuring for LPD Printing ENWW2. If you have not previously installed the software: Windows 2000/Server 2003: In the Local Area Connection Pro

ENWW Configuring for LPD Printing 51c. Select and enable Other Network File and Print Services.d. Click Details, and verify that Print Services for U

52 Configuring for LPD Printing ENWW10. Choose whether this printer will be available to other computers. If shared, enter a share name that identifi

ENWW 535FTP PrintingIntroductionFTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is

54 FTP Printing ENWWPrint FilesThe HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, pri

ENWW FTP Printing 55Although the ls and dir commands are always accepted, the HP Jetdirect FTP server supports only one data connection for printing

56 FTP Printing ENWWCommandsTable 5.1 summarizes commands available to the user during an FTP printing session.Table 5.1 User Commands for HP Jetdire

ENWW FTP Printing 57Example of an FTP SessionThis is an example of a typical FTP printing session:System> ftp 192.168.10.1 Connected to 192.168.10

58 Troubleshooting the HP Jetdirect Print Server ENWW6Troubleshooting the HP Jetdirect Print ServerIntroductionThis chapter describes how to diagnose

ENWW Troubleshooting the HP Jetdirect Print Server 59Resetting to Factory DefaultsParameters on the HP Jetdirect print server (for example, the IP ad

6 ENWW6. Troubleshooting the HP Jetdirect Print ServerIntroduction ... 58Reset

60 Troubleshooting the HP Jetdirect Print Server ENWWGeneral TroubleshootingTroubleshooting Chart - Assessing the Problem Figure 6.1 Assessing the Pr

ENWW Troubleshooting the HP Jetdirect Print Server 61Procedure 1: Verifying that the Printer is On and OnlineCheck the following items to make sure t

62 Troubleshooting the HP Jetdirect Print Server ENWWProcedure 3: Resolving Printer Display Error MessagesTry to isolate the problem to either the pr

ENWW Troubleshooting the HP Jetdirect Print Server 636. Is your protocol enabled?Check the STATUS line for your protocol on the Jetdirect configurati

64 Troubleshooting the HP Jetdirect Print Server ENWWUnderstanding the Ethernet Configuration Pages (External Print Servers)This section describes th

ENWW Troubleshooting the HP Jetdirect Print Server 65 Figure 6.2 Ethernet Configuration Page (External Single Port Print Servers)7 Apple EtherTalk st

66 Troubleshooting the HP Jetdirect Print Server ENWW Figure 6.3 Ethernet Configuration Page (External Three-Port Print Servers)

ENWW 677HP Jetdirect Configuration Page MessagesIntroductionThis chapter describes the messages, network statistics, and status that can be printed on

68 HP Jetdirect Configuration Page Messages ENWWTable 7.1 HP Jetdirect Product Information Message DescriptionHP JETDIRECT JXXXXX Identifies the HP J

ENWW HP Jetdirect Configuration Page Messages 69Table 7.2 General HP Jetdirect Messages (1 of 10)Message DescriptionARP DUPLICATE IP ADDRESS The ARP

ENWW 71 Introducing the HP Jetdirect Print ServerIntroductionHP Jetdirect print servers allow you to connect printers and other devices directly to a

70 HP Jetdirect Configuration Page Messages ENWWCONFIGURATION ERRORThe configuration information for the NetWare functions is not stored correctly on

ENWW HP Jetdirect Configuration Page Messages 71INITIALIZING TRYING TO CONNECT TO SERVERThe HP Jetdirect print server is trying to connect to the Net

72 HP Jetdirect Configuration Page Messages ENWWLAN ERROR-CONTROLLER CHIPCheck the network connections. If the connections are intact, run the power-

ENWW HP Jetdirect Configuration Page Messages 73LAN ERROR-TRANSMITTER OFFThere may be a problem with your network cabling or the HP Jetdirect print s

74 HP Jetdirect Configuration Page Messages ENWWNDS ERR: MAX QUEUE OBJECTSToo many print queue objects are assigned to the printer. Reduce the number

ENWW HP Jetdirect Configuration Page Messages 75NOT CONFIGURED The HP Jetdirect print server has not been configured for NetWare. Use the printer ins

76 HP Jetdirect Configuration Page Messages ENWWPSERVER CLOSED CONNECTIONThe print server requested a termination of the connection with the HP Jetdi

ENWW HP Jetdirect Configuration Page Messages 77UNABLE TO ATTACH TO QUEUEA failure was detected when the HP Jetdirect print server tried to attach to

78 HP Jetdirect Configuration Page Messages ENWWUNABLE TO LOGIN A failure was detected when the HP Jetdirect print server tried to log onto the file

ENWW HP Jetdirect Configuration Page Messages 79Table 7.3 Network Statistics Message DescriptionUNICAST PACKETS RCVD:Number of frames specifically a

8 Introducing the HP Jetdirect Print Server ENWWSupported NetworksHP Jetdirect print servers support a variety of network protocol suites, including

80 HP Jetdirect Configuration Page Messages ENWWTable 7.4 Novell NetWare Configuration Messages (1 of 2)Message DescriptionIPX/SPX STATUS: Indicates

ENWW HP Jetdirect Configuration Page Messages 81PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the n

82 HP Jetdirect Configuration Page Messages ENWWTable 7.6 TCP/IP Configuration Messages (1 of 2)Message DescriptionTCP STATUS: Current TCP status. DI

ENWW HP Jetdirect Configuration Page Messages 83DHCP SERVER The IP address of the system that responds to the print server's DHCP request with c

84 HP Jetdirect Configuration Page Messages ENWWPORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the n

ENWW 85ATCP/IP OverviewIntroductionThis appendix is intended to provide information to help you gain a basic understanding of TCP/IP.TCP/IP (Transmiss

86 TCP/IP Overview ENWWUser Datagram Protocol (UDP)UDP provides similar services to TCP. However, UDP does not acknowledge data receipt and supports

ENWW TCP/IP Overview 87IP Address: (Host Portion)Host addresses numerically identify specific network interfaces on an IP network. Usually a host has

88 TCP/IP Overview ENWWExplained in more detail in the table “Network Class Characteristics,” you will see how each network class differs further by

ENWW TCP/IP Overview 89Configuring IP AddressesTCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured o

ENWW 92HP Software Solutions SummarySoftware Solutions TableHP provides a variety of software solutions to set up or manage your HP Jetdirect-connecte

90 TCP/IP Overview ENWWSubnetsWhen an IP address is assigned to an organization, no provision is made for more than one network being present at that

ENWW TCP/IP Overview 91GatewaysGateways are devices that act as translators between systems that do not use the same communication protocols, data fo

92 Using the Embedded Web Server ENWWBUsing the Embedded Web ServerIntroductionEach HP Jetdirect print server contains an embedded web server that ca

ENWW Using the Embedded Web Server 93RequirementsCompatible Web BrowsersTo access the embedded Web server, you must use a compatible Web browser. In

94 Using the Embedded Web Server ENWWViewing the Embedded Web ServerBefore you can use the embedded web server, the HP Jetdirect print server must be

ENWW Using the Embedded Web Server 95Special Features● HP Jetdirect external print servers provide scanning capabilities for selected HP All-in-One p

96 ENWWAAPPLETALK NAME 83APPLETALK STATUS 83APPLETALK TYPE 83arp command 32ARP DUPLICATE IP ADDRESS 69AUTONEGOTIATION 68BBABBLE ERROR 69BAD BOOTP REP

ENWW 97IndexETALK NET 83ETALK ZONE 83Ethernet configuration page 63, 64FFAIL RESERVING PRINTER NUM 70FIRMWARE REVISION 68flash image upgrades 8FRAMING

98 ENWWIndexLLAN ERRORAUTO REMOVAL 71BABBLE 71CONTROLLER CHIP 72EXTERNAL LOOPBACK 72INFINITE DEFERRAL 72INTERNAL LOOPBACK 72LOSS OF CARRIER 72NO LINKB

ENWW 99IndexOOUT OF BUFFERS 75OVERFLOW ERROR 75PPACKETS TRANSMITTED 79PARALLEL PORT X 68PASSWORD ERROR 75ping command 32PORT CONFIG 68PORT SELECT 68PO