HP LaserJet 1015 User Manual

usehp LaserJet1010 1012 1015series printer

2 Chapter 1 ENWWQuick access to more informationWWW links for drivers, software, and supportIf you need to contact HP for service or support, use one

92 Appendix B ENWWPrinter media specificationsHP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as c

ENWW Supported media sizes 93Supported media sizes The following are the supported media sizes:● Minimum: 76 x 127 mm (3 x 5 in.)● Maximum: 216 x 356

94 Appendix B ENWWGuidelines for using media PaperFor best results, use conventional 20 lb (75 g/m2) paper. Make sure that the paper is of good quali

ENWW Guidelines for using media 95LabelsLabel constructionWhen selecting labels, consider the quality of the following components:● Adhesives: The adh

96 Appendix B ENWWEnvelopesEnvelope constructionEnvelope construction is critical. Envelope fold lines can vary considerably, not only between manufa

ENWW Guidelines for using media 97Card stock and heavy mediaYou can print many types of card stock from the paper input tray, including index cards an

98 Appendix B ENWW

ENWW Warranty and licensing 99CWarranty and licensingThis appendix provides information on the following topics:● Hewlett-Packard software license ag

100 Appendix C ENWWHewlett-Packard software license agreement ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BE

ENWW Hewlett-Packard limited warranty statement 101Hewlett-Packard limited warranty statement 1. HP warrants to you, the end-user customer, that HP ha

ENWW Printer configurations 3Printer configurationsBelow are the standard configurations of the HP LaserJet 1010 series printer.hp LaserJet 1010● 12 p

102 Appendix C ENWWLimited warranty for print cartridge life Note The following warranty applies to the print cartridge that came with this printer.H

ENWW Hardware service 103Hardware service The warranty for the HP LaserJet 1010 series printer varies depending on the date and country/region of purc

104 Appendix C ENWWExtended warrantyHP SupportPack provides coverage for the HP product and all HP-supplied internal components. The HP SupportPack c

ENWW Guidelines for repacking the printer 105Guidelines for repacking the printer Use the following guidelines when repacking the printer:● If possibl

106 Appendix C ENWWHow to contact HP If you need to contact HP for service or support, use one of the following links:● In the United States, see htt

ENWW Ordering supplies 107DOrdering suppliesOrdering suppliesUse accessories and supplies specifically designed for the HP LaserJet 1010 series printe

108 Appendix D Ordering supplies ENWWReplacement parts Media pickup roller Used to pick the media from the input tray and advance it through the pri

ENWW Index 109IndexAaccess, print cartridge 10Alerts tab (HP toolbox) 54Attention light 5Bblank pages 63booklets, printing 34buttonCancel job 5

110 Index ENWWlightsAttention 5Go 5Ready 5status light patterns 60loading mediamain input tray 21priority input tray 21Mmain input tray 5, 8load

ENWW Index 111priority input tray 5, 8loading 21RReady light 5recyclingHP Printing supplies returns and environmental program 84where to send pri

4 Chapter 1 ENWWPrinter featuresCongratulations on the purchase of your new product. The HP LaserJet 1010 series provides the following benefits.Prin

112 Index ENWW

*Q2460-90909**Q2460-90909*Q2460-90909www.hp.comcopyright © 2003Hewlett-Packard Company

ENWW Walk around 5Walk aroundhp LaserJet 1010 series printer1 Attention light2 Ready light3 Go light4 Go Button5 Cancel job button6 Print cartridge d

6 Chapter 1 ENWW11 USB port12 Parallel port (HP LaserJet 1015 printer only)13 On/off switch14 Power receptacle15 Separation pad1112141315

ENWW Printer control panel 7Printer control panel The printer control panel has three lights and two buttons. These lights produce patterns that ident

8 Chapter 1 ENWWMedia pathsMain input trayThe enclosed main input tray, located in front of the printer, holds up to 150 sheets of 20 lb paper, multi

ENWW Media paths 9Output binThe output bin is located on the top of the printer. Fold open the tray extension to support the media as it exits the pri

10 Chapter 1 ENWWPrint cartridge accessPrint cartridge doorThe print cartridge door is located on the top of the printer. You must open the print car

ENWW Printer software 11Printer softwareSupported operating systemsFor easy printer setup and access to the full range of printer features, HP strongl

12 Chapter 1 ENWWTo install the print driver for Windows NT 4.0To install the printer software for Windows NT 4.0, you must use the Add Printer Wizar

ENWW Printer software 13Printer properties (driver)Printer properties control the printer. You can change the default settings, such as media size and

14 Chapter 1 ENWWPrint setting prioritiesThere are three ways to change print settings for this printer: in the software application, in the printer

ENWW Software for Macintosh computers 15Software for Macintosh computersAccessing the print driver (Mac OS 9.x)1 From the Apple menu, select the Choos

16 Chapter 1 ENWWPrinter connectionsNote Install the software before setting up the printer.USB connectionsAll HP LaserJet 1010 series printers suppo

ENWW Media 172MediaThis chapter provides information on the following topics:● Choosing paper and other media● Loading media● Printing on transparenc

18 Chapter 2 ENWWChoosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of media,

ENWW Choosing paper and other media 19Media to avoidThe HP LaserJet 1010 series printer can handle many types of media. Use of media outside the print

20 Chapter 2 ENWWOptimizing print quality for media types Media type settings control the temperature of your printer’s fuser. You can change the set

ENWW Loading media 21Loading mediaMain input trayThe main input tray holds up to 150 pages of 20 lb paper or fewer pages of heavier media (25 mm or le

hp LaserJet 1010hp LaserJet 1012hp LaserJet 1015series printeruser guide

22 Chapter 2 ENWWPrinting on transparencies or labels Only use transparencies and labels that are recommended for use in laser printers, such as HP t

ENWW Printing on envelopes 23Printing on envelopes Printing one envelopeOnly use envelopes that are recommended for laser printers. See Printer media

24 Chapter 2 ENWWPrinting multiple envelopesOnly use envelopes that are recommended for laser printers. See Printer media specifications for more inf

ENWW Printing on envelopes 254 Adjust the media guides to the length and width of the envelopes. 5 Access the printer properties (or printing preferen

26 Chapter 2 ENWWPrinting on letterhead and preprinted forms To print letterhead or preprinted forms1 Load the paper with the top forward and the sid

ENWW Printing on custom-sized media and cardstock 27Printing on custom-sized media and cardstock The HP LaserJet 1010 series printer can print on cust

28 Chapter 2 ENWW

ENWW Printing tasks 293Printing tasksThis chapter provides information on the following topics:● Printing watermarks● Printing multiple pages on a si

30 Chapter 3 ENWWPrinting watermarksYou can use the watermark option to print text ”underneath” (in the background) of an existing document. For exam

ENWW Printing multiple pages on a single sheet of paper (N-up printing) 31Printing multiple pages on a single sheet of paper (N-up printing)You can se

Hewlett-Packard Company11311 Chinden BoulevardBoise, Idaho 83714 U.S.A.Copyright Hewlett-Packard Company 2003All Rights Reserved. Reproduction, adapta

32 Chapter 3 ENWWPrinting on both sides of the paper (manual duplexing)To print on both sides of the paper (manual duplexing), you must run the paper

ENWW Printing on both sides of the paper (manual duplexing) 334 Gather the printed pages, turn the printed side down, and straighten the stack.5 Place

34 Chapter 3 ENWWPrinting bookletsYou can print booklets on letter, legal, executive, or A4 paper.1 Load the paper in the main input tray.2 Access th

ENWW Printing booklets 356 Place the pages from side one back in the input tray. Side one should be facing down with the bottom edge feeding into the

36 Chapter 3 ENWWCanceling a print jobTo cancel the print job, press and release the Cancel Job button on the printer control panel.If the status lig

ENWW Understanding print quality settings 37Understanding print quality settingsPrint quality settings affect how light or dark the print is on the pa

38 Chapter 3 ENWWUsing EconoMode (Saves toner) An excellent way to extend the life of your print cartridge is by using EconoMode. EconoMode uses subs

ENWW Maintenance 394MaintenanceThis chapter provides information on the following topics:● Using HP print cartridges● Storing print cartridges● Print

40 Chapter 4 ENWWUsing HP print cartridgesHP policy on non-HP print cartridgesHewlett-Packard Company cannot recommend the use of non-HP print cartri

ENWW Storing print cartridges 41Storing print cartridgesDo not remove the print cartridge from its package until you are ready to use it. The shelf li

ENWW Contents iiiContents1 Printer basicsQuick access to more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

42 Chapter 4 ENWWPrint cartridge life expectancyThe life of the print cartridge depends on the amount of toner that your print jobs require. When pri

ENWW Saving toner 43Saving toner While in EconoMode, the printer uses less toner on each page. Selecting this option will extend the life of the print

44 Chapter 4 ENWWChanging the print cartridge1 Open the print cartridge door, and remove the old print cartridge. See the recycling information insid

ENWW Changing the print cartridge 453 Pull the tab until all the tape is removed from the print cartridge. Put the tab in the print cartridge box to r

46 Chapter 4 ENWWCleaning the printerClean the outside of the printer with a clean, damp cloth when necessary.CAUTION Do not use ammonia-based cleane

ENWW Cleaning the printer 473 With a dry, lint-free cloth, wipe any residue from the media path area and the print cartridge cavity.4 Replace the prin

48 Chapter 4 ENWWCleaning the printer media pathIf you are experiencing toner specks or dots on the printouts, you can use the HP LaserJet cleaning u

ENWW Managing the printer 495Managing the printerThis chapter provides information on the following topics:● Printer information pages● Using the hp

50 Chapter 5 ENWWPrinter information pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems

ENWW Using the hp toolbox 51Using the hp toolboxThe HP toolbox is a Web application that you can use for the following tasks:● Check the printer statu

iv Contents ENWWPrinting on letterhead and preprinted forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26To print

52 Chapter 5 ENWWhp toolbox sectionsThe HP toolbox software contains these sections: ● Status tab● Troubleshooting tab● Alerts tab● Documentation tab

ENWW Using the hp toolbox 53Status tabThe Status tab has links to these main pages:● Device Status. View printer status information. This page will in

54 Chapter 5 ENWWAlerts tabThe Alerts tab allows you to configure the printer to automatically notify you of printer alerts. Set up status alertsOn t

ENWW Using the hp toolbox 55Advanced printer settings windowWhen you click the Advanced Printer Settings link, a new window opens. The Advanced Printe

56 Chapter 5 ENWW

ENWW Problemsolving 576ProblemsolvingThis chapter provides information on the following topics:● Finding the solution● Status light patterns● Media h

58 Chapter 6 ENWWFinding the solution You can use this section to find the solution to common printer problems.Step 1: Is the printer set up correctl

ENWW Finding the solution 59Step 4: Is the print quality acceptable?Yes: If the print quality is acceptable, go to Step 5: Is the printer communicatin

60 Chapter 6 ENWWStatus light patterns1 symbol for light off2 symbol for light on3 symbol for light blinking Status light patternsStatus lights C

ENWW Status light patterns 61Return to Finding the solution. Out of memoryThe printer is out of memory.The page you are printing might be too complex

ENWW Contents v6 ProblemsolvingFinding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

62 Chapter 6 ENWWMedia handling problemsChoose the item that best describes the problem:● Media jam● Print is skewed (crooked)● More than one sheet o

ENWW Printed page is different than what appeared on screen 63Printed page is different than what appeared on screenChoose the item that best describe

64 Chapter 6 ENWWPrinter software problemsReturn to Finding the solution.Printer software problemsProblem SolutionA printer driver for the HP LaserJe

ENWW Improving print quality 65Improving print qualityThis section provides information about identifying and correcting print defects.Light print or

66 Chapter 6 ENWWVertical linesGray backgroundToner smearLoose toner● Make sure that the priority input tray is in place.● The photosensitive drum in

ENWW Improving print quality 67Vertical repetitive defectsMisformed charactersPage skewCurl or wave● The print cartridge might be damaged. If a repeti

68 Chapter 6 ENWWWrinkles or creasesToner scatter outlineReturn to Finding the solution.● Make sure that media is loaded properly. See Loading media

ENWW Clearing jams 69Clearing jams Occasionally, media becomes jammed during a print job. Some of the causes include the following:● The input trays a

70 Chapter 6 ENWWRemoving a jammed page CAUTION Media jams might result in loose toner on the page. If you get any toner on your clothes, wash th

ENWW Clearing jams 714 When you have removed the jammed media, replace the print cartridge, and close the print cartridge door. After clearing a m

vi Contents ENWWAppendix C Warranty and licensingHewlett-Packard software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . . .

72 Chapter 6 ENWWCleaning the pickup roller If you want to clean the pickup roller rather than replace it, follow the instructions below:Remove the p

ENWW Changing the pickup roller 73Changing the pickup roller If the printer regularly mispicks (no media feeds through or more than one sheet feeds th

74 Chapter 6 ENWW5 Gently pull the pickup roller up and out.6 Position the new or cleaned part in the slot of the previous pickup roller. See Cleanin

ENWW Changing the pickup roller 758 Reinstall the print cartridge, and close the print cartridge door.9 Plug the printer in to turn it back on.

76 Chapter 6 ENWWChanging the printer separation padNote Before you change the separation pad, clean the pickup roller. See Cleaning the pickup rolle

ENWW Changing the printer separation pad 774 Insert the new separation pad, and screw it in place.5 Plug the printer in, and turn it back on.

78 Chapter 6 ENWW

ENWW Printer specifications 79APrinter specificationsThis appendix provides information on the following topics:● Specifications● FCC compliance● Env

80 Appendix A ENWWSpecifications Printer specificationsEnvironmental specificationsOperating environment Install in a well-ventilated, dust-free area

ENWW Specifications 81Electrical specifications1 Warning! Power requirements are based on the country/region where the printer is sold. Do not convert

ENWW Printer basics 11Printer basicsThis chapter provides information on the following topics:● Quick access to more information● Printer configurati

82 Appendix A ENWWPhysical specificationsDimensions ● Width: 370 mm (14.6 inches)● Depth: 230 mm (9.1 inches)● Height: 208 mm (8.2 inches)Weight (car

ENWW FCC compliance 83FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part

84 Appendix A ENWWEnvironmental product stewardship program Protecting the environmentHewlett-Packard Company is committed to providing quality produ

ENWW Environmental product stewardship program 85HP printing supplies returns and recycling program informationSince 1990, the HP printing supplies re

86 Appendix A ENWWMaterial safety data sheet Material safety data sheets (MSDS) can be obtained by contacting the HP LaserJet supplies website at htt

ENWW Regulatory statements 87Regulatory statementsDeclaration of Conformityaccording to ISO/IEC Guide 22 and EN45014Manufacturer's Name: Hewlett-

88 Appendix A ENWWLaser safety statementThe Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemente

ENWW Regulatory statements 89Laser statement for FinlandLASERTURVALLISUUSLUOKAN 1 LASERLAITEKLASS 1 LASER APPARATHP LaserJet 1010 -laserkirjoitin on k

90 Appendix A ENWW

ENWW Media specifications 91BMedia specificationsThis appendix provides information on the following topics:● Printer media specifications● Supported