HP F4210 User Manual download pdf (Page 138)

If this did not solve the issue, try the next solution.

Solution 3: Check the Digital Imaging Monitor

Solution: Verify that the Digital Imaging Monitor is running.

To check that the Digital Imaging Monitor is running

1. Look for the Digital Imaging Monitor icon in the system tray at the lower right

side of the screen, near the time.

2. If the Digital Imaging Monitor icon is not present, restart the computer.

3. After the computer restarts, try to scan again.

Cause: The Digital Imaging Monitor was not running.

If this did not solve the issue, try the next solution.

Solution 4: Check the status of the product

Solution: Check the status of the product in the HP Solution Center.

To check the status of the product

1. On the Windows taskbar, click Start, Programs or All Programs, HP, HP

Solution Center.

2. Verify that the product is listed in the Select Device area or that the appropriate

tab is selected.

3. Click Status.

If the product is working properly, a message appears indicating your product is

ready.

Chapter 12

136 Troubleshooting

Troubleshooting

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HP F4210 User Manual Page 138