HP x360 Service Manual

HP Pavilion x360 Convertible PCMaintenance and Service GuideIMPORTANT! This document is intended for HP authorized service providers only.

Category Description Computer models equipped with an AMD processorComputer models equipped with an Intel processor●Multi-touch gestures enabled●Abili

2 External component identificationDisplayItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs

Buttons and speakersItem Component Description(1) Power button●When the computer is off, press the button to turn on the computer.●When the computer i

KeysItem Component Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used

LightsItem Component Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state, a powersaving state. The compute

TouchPadItem Component Description(1) TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen.NOTE: The TouchPad

Left sideItem Component Description(1) Power button●When the computer is off, press the button to turn on the computer.●When the computer is on, press

Item Component DescriptionNOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (micro

Item Component Description(7) Power connector Connects an AC adapter.(8) Security cable slot Attaches an optional security cable to the computer.The s

3 Illustrated parts catalogNOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your c

© Copyright 2014 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

Computer major components14 Chapter 3 Illustrated parts catalog

Item Component Spare part number(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare p

Item Component Spare part number Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor (1600-MHz FSB, 2.00-MB L2 cache, quad core

Item Component Spare part number 500-GB, 5400-rpm 683802-006 500-GB, 5400-rpm, Hybrid 8-GB 732000-005(12) Power connector cable 768012-001(13) Speak

Display assembly componentsItem Description Spare part number(1) Display bezel screw covers: The display bezel screw covers are included in the Rubber

Item Description Spare part number In natural silver finish 768030-001 In vibrant red finish 768029-001Miscellaneous partsComponent Spare part numbe

Component Spare part numberFor use only on computer models in vibrant red finish 768018-001Screw Kit 768041-001Sequential part number listingSpare par

Spare part number Description755530-201 Power cord for use only on computer models equipped with an Intel processor in Thailand (3-pin, black, 1.00-m)

Spare part number Description767823-061 Keyboard/top cover with metallic finish for use only on computer models equipped with an Intel processor in It

Spare part number Description768020-001 Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector adapter)768021-001 Fan (includes

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on you

Spare part number Description793071-001 Bottom cover in natural silver finish793072-001 Bottom cover in vibrant red finish24 Chapter 3 Illustrated p

4 Removal and replacement preliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement proceduresNOTE: This chapter provides removal and replacement procedures for Authorized Service Provider only components. Co

Keyboard/top coverFor use in country or region Spare part number For use in country or region Spare part numberFor use on all computer models:For use

4. Remove the three screw covers (2).The computer rear feet and the screw covers are included in the Rubber Kit, spare part number 768044-001.5. Remov

7. Open the computer.CAUTION: Do not completely separate the keyboard/top cover from the bottom cover in the next step. There are 2 ribbon cables conn

TouchPadNOTE: The TouchPad spare part kit includes the TouchPad cable.Description Spare part numberFor use only on computer models equipped with an AM

iv Safety warning notice

BatteryDescription Spare part numberBattery, 3-cell, 43-WHr, 2.83-AHr, Li-ion (includes cable) 761230-005Before removing the battery, follow these ste

Hard driveNOTE: The hard drive spare kit does not include the hard drive bracket or hard drive connector adapter. The hard drive bracket and hard driv

4. If it is necessary to replace the hard drive bracket, release the sides (1) of the bracket from the hard drive, and then lift the bracket straight

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.4

Reverse this procedure to install the WLAN module.Audio/USB boardDescription Spare part numberAudio/USB board (includes audio jack, cable, and USB por

6. Remove the audio/USB board (6) by sliding it up and to the right at an angle.Reverse this procedure to install the audio/USB board.FanDescription S

1. Disconnect the fan cable (1) from the system board.2. Remove the two Phillips PM2.4×5.7 screws (2) that secure the fan to the bottom cover.3. Remov

3. Remove the speakers (3).Reverse this procedure to install the speakers.Power button boardDescription Spare part numberPower button board (includes

3. Remove the power button board (3) and cable.Reverse this procedure to install the power button board.Display assemblyNOTE: The display assembly is

4. Release the display TouchScreen cable from the routing clip (4) built into the bottom cover.5. Remove the three Phillips PM2.5×5.7 screws (1) and t

Table of contents1 Product description ...

b. Remove the two Phillips PM1.9×3.0 screws (2) that secure the display panel to the display assembly.8. Release the top edge of the display panel (1)

11. Remove the display panel.The display panel is available using spare part number 768042-001.12. If it is necessary to replace the webcam/microphone

e. Remove the display panel cable (4).The display panel cable is available using spare part number 768031-001.14. If it is necessary to replace the di

a. Remove the Phillips PM1.9×5.5 screw (1) that secures the display hinge cover to the display hinge.b. Remove the display hinge cover (2).The display

d. Release the WLAN antenna cables from the retention clips (4) and channels built into the top edge and right side of the display back cover.e. Remov

2. Release the power connector (2) from the retention clips built into the bottom cover.3. Remove the power connector cable.Reverse this procedure to

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.4

7. Remove the heat sink (3) and system board by sliding them up and to the left at an angle.Reverse this procedure to install the system board.Heat si

1. Turn the system board upside down with the front toward you.2. Loosen the four captive screws (1) that secure the heat sink to the system board.NOT

Reverse this procedure to install the heat sink.Memory moduleDescription Spare part number8-GB (PCL3, 12800, 1600-MHz) 693374-0054-GB (PCL3, 12800, 16

Audio/USB board ... 38Fan

3. Remove the memory module (2) by pulling it away from the slot at an angle.Reverse this procedure to install a memory module.54 Chapter 5 Removal

6 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)Setup Utility, or Basic Input/Output System (BIOS), controls communication between a

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl

Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic

7 Specifications Metric U.S.Tablet dimensionsWidth 33.32 cm 13.11 inDepth 22.44 cm 8.84 inHeight (front to rear) 0.69 to 2.14 cm 0.27 to 0.84 inWeigh

8 Backing up, restoring, and recoveringThis chapter provides information about the following processes:●Creating recovery media and backups●Restoring

Creating HP Recovery mediaHP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the compu

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:●W

Recovering using HP Recovery ManagerHP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Reco

Using the HP Recovery partition (select models only)The HP Recovery partition (select models only) allows you to perform a system recovery or minimize

1 Product descriptionCategory Description Computer models equipped with an AMD processorComputer models equipped with an Intel processorProduct Name H

Removing the HP Recovery partition (select models only)HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard dri

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or fro

Country/region Accredited agency Applicable note numberSouth Korea EK 4Sweden CEMKO 1Switzerland SEV 1Taiwan BSMI 4The United Kingdom BSI 1The United

10 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household

IndexAAC adapter light 11AC adapter, spare part numbers19, 20action keys 7antennalocation 5removal 47spare part number 18, 23, 48Antenna Kit, spare pa

components 7esc 7fn 7Windows 7Lleft-side components 10lightsAC adapter 11caps lock 8components 8hard drive 11mute 8network jack/status 11power 8RJ-45

removal 47spare part number 18, 23, 48wireless, product description 3WLAN moduleremoval 36spare part numbers 16, 20, 23, 36workstation guidelines 2770

Category Description Computer models equipped with an AMD processorComputer models equipped with an Intel processorratio; typical brightness: 200 nits

Category Description Computer models equipped with an AMD processorComputer models equipped with an Intel processoreCompassGyroscopeEthernet Integrate