HP Troubleshooting Notebook Series 320399-002 manuals

Owner’s manuals and user’s guides for Laptops HP Troubleshooting Notebook Series 320399-002.
We providing 1 pdf manuals HP Troubleshooting Notebook Series 320399-002 for download free by document types: User Manual


Table of contents

Troubleshooting

1

HP Notebook Series

2

Second Edition August 2003

2

First Edition June 2003

2

Contents

3

Troubleshooting v

5

Quick Solutions Checklist

8

Is the Notebook Overheated?

9

Is the System Unresponsive?

9

1–4 Troubleshooting

10

Help Is Available

10

■ Restart the notebook

11

■ Run a virus scan

11

Finding the Help You Need

13

Help from the World Wide Web

14

Help by Telephone

15

Help from a Service Provider

16

Problems and Solutions

17

Audio Problems

18

Battery and Power Problems

19

2–4 Troubleshooting

20

Battery pack does not charge

21

2–6 Troubleshooting

22

Standby cannot be initiated

23

2–8 Troubleshooting

24

CD or DVD Problems

25

2–10 Troubleshooting

26

DVD play is erratic

27

2–12 Troubleshooting

28

Troubleshooting 2–13

29

2–14 Troubleshooting

30

Display Problems

31

2–16 Troubleshooting

32

FireWire (IEEE 1394) Problems

33

Game Problems

34

Hard Drive Problems

35

2–20 Troubleshooting

36

Troubleshooting 2–21

37

2–22 Troubleshooting

38

Internet Problems

39

2–24 Troubleshooting

40

Troubleshooting 2–25

41

Pointing stick does not work

42

TouchPad does not work

42

External mouse does not work

42

Troubleshooting 2–27

43

Memory Problems

44

Modem Problems

45

Modem sounds are not audible

46

Modem loses connection

47

Fax transmissions do not work

48

Network Problems

49

Network connection is slow

50

PC Card problems

51

PC Card modem is not working

52

Television problems

53

Temperature Problems

54

USB Problems

55

Notebook cannot connect

56

Troubleshooting 2–41

57

2–42 Troubleshooting

58

Troubleshooting 2–43

59

Troubleshooting Index–1

60

Index–2 Troubleshooting

61

Troubleshooting Index–3

62

Index–4 Troubleshooting

63

Troubleshooting Index–5

64

Index–6 Troubleshooting

65

Troubleshooting Index–7

66

Index–8 Troubleshooting

67





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