Hp ProBook 4740s Notebook-PC User Manual

HP NotebookUser Guide

Index ...

The process of burning a disc does not begin, or it stops beforecompletion● Be sure that all other programs are closed.● Turn off Suspend mode and Hib

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

B Cleaning your computerCleaning productsUse the following products to safely clean and disinfect your computer:●Dimethyl benzyl ammonium chloride 0.3

Cleaning proceduresFollow the procedures in this section to safely clean your computer or tablet PC.WARNING! To prevent electric shock or damage to co

C SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer op

Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond

D Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

IndexAAC adapter 13airport security devices 49audio features 35audio functions, checking 36audio-in (microphone) jack,identifying 12audio-out (headpho

Hhard driveexternal 63installing 55removing 53hard drive light 12hard drive, identifying 19HDMI port, connecting 39HDMI port, identifying 15, 16HDMI,

optical drive 63optical drive eject button,identifying 13, 14optical drive light, identifying 13,14optical drive, identifying 13, 14optional external

1WelcomeAfter you set up and register the computer, take the following steps:● Connect to the Internet—Set up your wired or wireless network so that y

Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste

Resources For information aboutLimited Warranty*To access the warranty:Double-click the HP Documents icon located on thedesktop.– or –Go to http://www

2 Getting to know your computerTop TouchPadNOTE: Your computer may look slightly different from the illustration in this section.Component Description

LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Power light●On: The computer is on.● Blinking: T

Component Description(1)Power light ● On: The computer is on.●Blinking: The computer is in the Suspend state.●Off: The computer is off or in Hibernati

Buttons, speakers, and fingerprint reader (select models only)NOTE: Refer to the illustration that most closely matches your computer.Component Descri

Component Description(3)Web browser button (select models only) Opens the default Web browser.(4)Wireless button Turns the wireless feature on or off

Component Description(1)Power button●When the computer is off, press the button to turn onthe computer.● When the computer is on, press the button bri

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

KeysNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) fn key Executes frequently used system function

Component Description(1) fn key Executes frequently used system functions when pressedin combination with a function key.(2)Operating system logo ke

Front Component Description(1)Hard drive light●Blinking white: The hard drive is being accessed.● Amber: HP 3D DriveGuard has temporarily parkedthe ha

Right NOTE: Refer to the illustration that most closely matches your computer.Component Description(1)USB 3.0 port Connects an optional USB device.(2)

Component Description(1)USB 2.0 ports (2) Connect optional USB devices.(2) Optical drive (select models only) Reads an optical disc.NOTE: On select

Left NOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Security cable slot Attaches an optional security

Component Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as adeterr

Display NOTE: Refer to the illustration that most closely matches your computer.Component Description(1) WLAN antennas (2)* Send and receive wireless

Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN).(2) Internal micr

Bottom Component Description(1)Battery and service door releaselatches●Releases the battery from the battery bay bysliding the release latches one tim

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Identifying the bottom parts of the computerNOTE: Refer to the illustration that most closely matches your computer. The service door has beenremoved

Components Description(2)Hard drive(3)WLAN module (select models only)Identifying the bottom parts of the computer 21

3NetworkingYour computer may support one or both of the following types of Internet access:● Wireless—For mobile Internet access, you can use a wirele

Using an Internet service provider (ISP)Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP topurchase Inte

Using a WLANA wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed ofother computers and accessories that are lin

Setting up a new WLANRequired equipment:● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased froman Internet servic

NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryptionprotocols. The use of WEP encryption is not recommended, b

Using Bluetooth wireless devices (select models only)A Bluetooth device provides short-range wireless communications that replace the physical cableco

2. Plug the other end of the cable into a network wall jack (2) or a router (not illustrated).WARNING! To reduce the risk of electric shock, fire, or

4 Keyboard and pointing devicesUsing the keyboardIdentifying the hot keysA hot key is a combination of the fn key and one of the function keys .To use

iv Safety warning notice

Hotkey combination Descriptionfn+f7 Mutes or restores speaker sound.fn+f8 Decreases speaker volume.fn+f9 Increases speaker volume.fn+f10 Plays the pre

Switching key functions on the embedded numeric keypadYou can temporarily alternate the functions of keys on the embedded numeric keypad between their

Using the TouchPadTo move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.Use the left and right TouchPa

SelectingUse the left and right TouchPad buttons like the corresponding buttons on an external mouse.Using TouchPad gesturesThe TouchPad supports a va

ScrollingScrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then

5 MultimediaYour computer may include the following:● Integrated speakers●Integrated microphones●Integrated webcam●Preinstalled multimedia software●Mu

Adjusting the volumeYou can adjust the volume using the following:● Volume hot keys●Volume keysWARNING! To reduce the risk of personal injury, adjust

Using the Webcam (select models only)Some computers include an integrated webcam, located at the top of the display. With thepreinstalled software, Ch

NOTE: If your computer has an AMD graphics card, follow the instructions in the next section.1. Click the Gnome Display Applet icon in the notificatio

HDMIThe HDMI port connects the computer to an optional video or audio device, such as a high-definitiontelevision, or to any compatible digital or aud

Table of contents1 Welcome ...

6 Power managementShutting down the computerCAUTION: Unsaved information will be lost when the computer is shut down.The shutdown command closes all o

When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and thecomputer turns off.CAUTION: To prevent possible audio

Using the Power iconThe Power icon is located in the notification area, at the far right of the taskbar. The Power iconallows you to quickly access po

Displaying the remaining battery charge▲ Move the pointer over the Power icon in the notification area, at the far right of the taskbar.Inserting or r

2. Slide the battery up (2), and remove the battery from the battery bay (3).Charging a batteryWARNING! Do not charge the computer battery while you a

Maximizing battery lifeTo maximize battery life:1. Select Computer > Control Center.2. In the left pane, click System, and then click Power Managem

Resolving a low battery levelResolving a low battery level when external power is available▲Connect one of the following devices:●AC adapter●Optional

NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent,recharge the battery before returning it to storage.C

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not

7DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

4 Keyboard and pointing devices ... 2

Using the optional security screwUse the optional security screw to lock the service door to the bottom of the computer. When not inuse the security s

Removing the service doorRemove the service door to access the memory module slot, hard drive, regulatory label, and othercomponents.To remove the ser

2. Replace the security screw (4), if desired. For additional information about the security screw,refer to Using the optional security screw on page

Replacing or upgrading the hard driveCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the hard dr

6. Pull the plastic tab on the hard drive (2) towards the side of the computer to disengage the harddrive from the connector, and then lift the hard d

Installing a hard drive1. Insert the hard drive into the hard drive bay.2. Pull the plastic tab on the hard drive (1) towards the center of the comput

3. Replace the four hard drive screws (2).NOTE: Refer to the illustration that most closely matches your computer.4. Replace the service door. (See Re

6. Turn the computer right-side up, and then reconnect AC power and external devices to thecomputer.7. Turn on the computer.Using optical drives (sele

Removing an optical discTray-loadThere are 2 ways to remove a disc, depending on whether the disc tray opens normally or not.When the disc tray opens

When the disc tray fails to open1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive.2. Press in gently on th

Inserting or removing the battery ... 43Charging a battery ...

8 External cards and devicesUsing Media Card Reader cards (select models only)Optional digital cards provide secure data storage and convenient data s

To remove a digital card:1. Open File Browser by selecting Computer > Nautilus.2. Click the Eject icon next to the name of the media card in the Pl

Connecting a USB deviceCAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.▲To connect a USB device to the comput

Using optional external devicesNOTE: For more information about required software and drivers, or to learn which computer port touse, refer to the man

9 Memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding a memory module to the vacant ex

b. Grasp the edge of the memory module (2), and gently pull the module out of the memorymodule slot.To protect a memory module after removal, place it

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents, but they may not deter software attacksor prevent the co

Using passwordsA password is a group of characters that you choose to secure your computer information. Severaltypes of passwords can be set, dependin

Managing a BIOS administrator passwordTo set, change, or delete this password, follow these steps:1. Open Computer Setup by turning on or restarting t

Connecting a USB device ... 62Removing a USB device ...

Managing a Computer Setup DriveLock passwordCAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,record the Drive

Using Computer Setup Automatic DriveLockIn a multiple-user environment, you can set an Automatic DriveLock password. When the AutomaticDriveLock passw

Using firewall softwareFirewalls are designed to prevent unauthorized access to a system or network. A firewall can be asoftware program you install o

Installing an optional security cableNOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer frombeing mishandle

Using the fingerprint reader (select models only)An integrated fingerprint reader is available on select computer models. In order to use the fingerpr

11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software anddata files, you should contin

NOTE: You can also restore the computer from the partition by restarting the computer, and thenpressing the f11 key.NOTE: If you are unable to boot (s

12 Computer Setup (BIOS) and AdvancedSystem DiagnosticsComputer Setup, or Basic Input/Output System (BIOS), controls communication between all the inp

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or thekeyboard to navigate and make selections in Computer Setup.2

Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed file

13 MultiBoot ...

4. Click the appropriate operating system.5. Go to the BIOS section and download the BIOS software package.6. Follow the installation instructions as

13 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e

Enabling boot devices in Computer SetupThe computer will boot to a USB device or a NIC device only if the device has first been enabled inComputer Set

Considering boot order changesBefore changing the boot order, note the following considerations:●When the computer restarts after the boot order has b

Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:●To set a new boot order that the computer uses each time it is turned on, b

Setting a MultiBoot Express promptTo start Computer Setup and set the computer to display the MultiBoot startup location menu eachtime the computer is

A Troubleshooting and supportTroubleshootingThe following sections describe several common issues and solutions.The computer is unable to start upIf t

The computer is on but not respondingIf the computer is turned on but is not responding to software or keyboard commands, try thefollowing emergency s

●Be sure that the wireless router or access point is properly connected to its power adapter and tothe cable or DSL modem, and that the lights are on.

The computer does not detect the optical driveIf your operating system does not detect an installed device, the device driver software may bemissing o