Hp ProBook 6440b Notebook-PC User Manual

HP ProBook User Guide

Determining the BIOS version ... 141Downloading a BIOS update ..

Using HP 3D DriveGuardHP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either ofthe following conditions:●

Using HP 3D DriveGuard softwareThe HP 3D DriveGuard software enables you to perform the following tasks:●Enable and disable HP 3D DriveGuard.NOTE: Per

Replacing a hard drive in the hard drive bayCAUTION: To prevent information loss or an unresponsive system:Shut down the computer before removing the

11. Lift the hard drive (3) out of the hard drive bay.To install a hard drive:1. Insert the hard drive into the hard drive bay (1).2. Pull the hard dr

6. Tighten the hard drive cover screws (3).7. Replace the battery.8. Turn the computer right-side up, and then reconnect external power and external d

Replacing a drive in the upgrade bayThe upgrade bay can hold either a hard drive or an optical drive.Removing the protective insertThe upgrade bay may

3. Disconnect all external hardware devices connected to the computer.4. Unplug the power cord from the AC outlet.5. Turn the computer upside down on

10. Remove the hard drive from the upgrade bay.To install a hard drive in the upgrade bay:1. Insert the hard drive into the upgrade bay.2. Tighten the

3. Replace the 4 hard drive screws (1), and then replace the protective screw caps (2).4. Replace the battery.5. Turn the computer right-side up, and

8. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2).9. Remove the optical drive from the upgrade bay.To install a

1 FeaturesIdentifying hardwareComponents included with the computer may vary by region and model. The illustrations in this chapteridentify the standa

2. Tighten the upgrade bay screw.3. Replace the battery.4. Turn the computer right-side up, and then reconnect external power and external devices.5.

7 External devicesUsing a USB deviceUniversal Serial Bus (USB) is a hardware interface that can be used to connect an optional externaldevice, such as

Stopping and removing a USB deviceCAUTION: To prevent loss of information or an unresponsive system, stop a USB device beforeremoving it.CAUTION: To p

Using a 1394 deviceIEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to thecomputer. Scanners, digital ca

3. Click Stop, and then click OK.4. Remove the device.104 Chapter 7 External devices

Using a serial device (select models only)Select computer models include a serial port that connects optional devices such as a serial modem,mouse, or

Using external drivesRemovable external drives expand your options for storing and accessing information. A USB drive canbe added by connecting the dr

Using a docking deviceThe docking connector connects the computer to an optional docking device. An optional docking deviceprovides additional ports a

8 External media cardsUsing Media Card Reader cardsOptional digital cards provide secure data storage and convenient data sharing. These cards are oft

2. Insert the card into the Media Card Reader, and then push in on the card until it is firmly seated.You will hear a sound when the device has been d

Component Description(4) Left TouchPad button* Functions like the left button on an external mouse.(5) Right pointing stick button (select models only

Using ExpressCards (select models only)An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot.Like standard PC Cards,

2. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated.You will hear a sound when the device has been de

112 Chapter 8 External media cards

Using Smart Cards (select models only)NOTE: The term smart card is used throughout this chapter to refer to both smart cards and Java™Cards.A smart ca

9 Memory modulesThe computer has two memory module compartments. The primary memory module compartment islocated under the keyboard. The expansion mem

Adding or replacing a memory module in the expansionmemory module slotTo add or replace a memory module in the expansion memory module slot, follow th

b. Grasp the edge of the memory module (2), and gently pull the module out of the memorymodule slot.To protect a memory module after removal, place it

13. Tighten the memory module compartment cover screw (3).14. Replace the batteries.15. Turn the computer right-side up, and then reconnect external p

Upgrading a memory module in the primary memorymodule slotTo upgrade a memory module in the primary memory module slot, follow these steps:1. Save you

10. Gently lift the top edge of the keyboard (2) and tilt the keyboard over until it rests on the palm restof the computer.11. Remove the memory modul

LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Wireless lights (2)*●Blue: An integrated wirele

12. Insert a memory module:a. Align the notched edge (1) of the memory module with the tab in the memory module slot.CAUTION: To prevent damage to the

17. Tighten the 3 keyboard access screws.18. Replace the batteries.19. Turn the computer right-side up, and then reconnect external power and external

10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent aproduct from being mis

Using passwordsMost security features use passwords. Whenever you set a password, write down the password andstore it in a secure location away from t

BIOS administrator passwords FunctionDriveLock user password Protects access to the internal hard drive that is protected byDriveLock, and is set unde

Managing a BIOS administrator passwordA BIOS administrator password is set, changed, and deleted in Computer Setup.To set or change this password in C

Entering a BIOS administrator passwordAt the BIOS administrator password prompt, type your password (using the same kind of keys youused to set the pa

Setting a DriveLock passwordTo set a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while the “P

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device or externalMultiBay).At th

Changing a DriveLock passwordTo change a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Component Description(5) QuickLook light●On: The computer is on.●Off: The computer is off or in the Sleep or Hibernation state.(6) QuickWeb light On:

Removing DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on the computer, and then press esc while th

Removing Automatic DriveLock protectionTo remove DriveLock protection in Computer Setup, follow these steps:1. Turn on or restart the computer, and th

Using Computer Setup security featuresSecuring system devicesYou can disable or enable system devices from the following menus in Computer Setup:●Boot

To view this general system information in Computer Setup, follow these steps:1. Turn on or restart the computer, and then press esc while the “Press

Using antivirus softwareWhen you use the computer to access e-mail, a network, or the Internet, you expose the computer tocomputer viruses. Computer v

Using firewall softwareWhen you use the computer to access e-mail, a network, or the Internet, unauthorized persons may beable to gain access to the c

Installing critical updatesCAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from securitybreaches and computer viru

Using HP ProtectTools Security Manager (select modelsonly)HP ProtectTools Security Manager software is preinstalled on select computer models. This so

Installing a security cableNOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer frombeing mishandled or stole

11 Software updatesUpdating softwareUpdated versions of the software provided with your computer are available either through the HPSupport Assistant

Component Description(3) Battery light●Amber: A battery is charging.●Turquoise: A battery is close to full charge capacity.●Blinking amber: A battery

To update the software using the HP Web site, follow these steps:1. Identify your computer model, product category, and series or family. Prepare for

Updating the BIOSTo update the BIOS, first determine what BIOS version you currently have, and then download andinstall the new BIOS.Determining the B

5. Follow the on-screen instructions to access the BIOS update you want to download. Make a noteof the download date, name, or other identifier. You m

Updating programs and drivers1. Open your Internet browser, go to http://www.hp.com/support, and then select your country orregion.2. Click the option

12 Backup and recoveryTo protect your information, use the Backup and Restore Center to back up individual files and folders,back up your entire hard

Backing up your informationRecovery after a system failure is as complete as your most current backup. You should create yourinitial backup immediatel

Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools

Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files youhave created and any softw

5. Click Next.6. Select Repair your computer.7. Follow the on-screen instructions.148 Chapter 12 Backup and recovery

13 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not work

Component Description(1) Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button to

To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes, click the Exit icon in th

File menuSelect To do thisSystem Information●View identification information for the computer and thebatteries in the system.●View specification infor

Select To do thisPassword Policy (requires a BIOS administrator password) Revise password policy criteria.HP SpareKey Enable/disable HP SpareKey (enab

Select To do this●Enable/disable CD-ROM boot (disabled by default).●Enable/disable SD Card boot (enabled by default).●Enable/disable floppy boot (enab

Select To do this●Enable/disable Wake on USB (enabled by default).●Enable/disable Num lock state at boot (disabled bydefault).●Enable/disable TXT (Int

Select To do thisCAUTION: Disabling the USB port also disablesMultiBay devices and ExpressCard devices on theadvanced port replicator.●Enable/disable

14 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e

NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, dependingon the format of the boot CD.About the boot device ord

Enabling boot devices in Computer SetupThe computer will boot to a USB device or a NIC device only if the device has first been enabled inComputer Set

Considering boot order changesBefore changing the boot order, note the following considerations:●When the computer restarts after the boot order has b

Component Description(5) Volume mute button Mutes and restores speaker sound.(6) Volume down button Decreases computer volume.(7) Volume up button Inc

Choosing MultiBoot preferencesYou can use MultiBoot in the following ways:●To set a new boot order that the computer uses each time it is turned on, b

Dynamically choosing a boot device using the F9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open

15 Management and printingUsing Client Management SolutionsClient Management Solutions software provides standards-based solutions for managing client

Managing and updating softwareHP provides several tools for managing and updating software on client computers:●HP Client Manager for Altiris (select

●Help desk and problem resolution◦Management of help desk tickets◦Remote troubleshooting◦Remote problem resolution◦Client disaster recovery●Software a

HP CCM (Client Configuration Manager) (select models only)HP CCM (Client Configuration Manager) automates the management of software such as operating

HP SSM (System Software Manager)HP SSM (System Software Manager) lets you remotely update system-level software on multiplesystems simultaneously. Whe

Using the HP Universal Print DriverThe HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individualdrivers for

IndexSymbols/Numerics1394 cable, connecting 1031394 devicesconnecting 103stopping 1031394 port 103AAC adapterconnecting 75identifying 19administrator

computer information 141Computer SetupBIOS administratorpassword 124device security 132DriveLock password 126enabling bootabledevices 158File menu 151

Component Description(2) QuickLook button●When the computer is off, press the button to openHP QuickLook.●When the computer is on, press the button to

HP QuickLook 153HP SpareKey enrollment 152HP System SoftwareManager 163, 166hubs 101IiconsConnection Manager 22network status 22, 33wireless 22imag

pointing devicessetting preferences 40using 40pointing stickusing 40port options1394 port 155eSATA port 155ExpressCard slot 155flash media reader 154p

scrolling regions 2using 40TPM Embedded Security 152traveling with the computer 20,83troubleshootingAutoPlay 64device drivers 66disc burning 65disc do

KeysNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) esc key Displays system information when pressed

© Copyright 2009 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Component Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn key Executes frequently used system fun

Component Description(1) Wireless light●Blue: An integrated wireless device, such as a wireless localarea network (WLAN) device, the HP Mobile Broadba

Component Description(1) Media Card Reader Supports the following optional digital card formats:●Memory Stick●Memory Stick Pro●Memory Stick Duo (adapt

Component Description●MultiMediaCard●MultiMediaCard Plus●Secure Digital (SD) Memory Card●Secure Digital (SD) High Capacity Memory Card●micro Secure Di

Component Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcomponents an

Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a dete

Component Description(2) SIM slot Contains a wireless subscriber identity module (SIM) (selectmodels only). The SIM slot is located inside the battery

Component Description(1) Internal display switch Turns off the display or initiates Sleep if the display is closed whilethe power is on.(2) Internal m

Component Description(1) WWAN antennas (2)* Send and receive wireless signals to communicate with wirelesswide-area networks (WWAN).(2) WLAN antennas

Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) Battery* Powers the computer when the co

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Have this information available when you contact technical support. The service tag label is affixedto the bottom of the computer.●Microsoft® Certific

2 Wireless, modem, and local areanetworkUsing wireless devices (select models only)Wireless technology transfers data across radio waves instead of wi

For more information on wireless technology, refer to the information and Web site links provided inHelp and Support.Identifying wireless and network

NOTE: If the wireless devices are disabled by Computer Setup, the wireless button will not work untilyou reenable your devices.Using Wireless Assista

To access the Network and Sharing Center, click Start > Control Panel > Network and Internet >Network and Sharing Center.For more information

Using a WLAN device (select models only)With a WLAN device, you can access a wireless local area network (WLAN), which is composed of othercomputers a

When you set up a WLAN or access an existing WLAN, always enable security features to protect yournetwork from unauthorized access. The common securit

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If it is on, the wireless light is on. If the wi

Using HP Mobile Broadband (select models only)HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to accessthe Intern

7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated.8. Replace the battery.NOTE: HP Mobile Broadband

iv Safety warning notice

7. Press in on the SIM (1), and then remove it from the slot (2).8. Replace the battery.9. Reconnect external power.10. Reconnect external devices.11.

Using a Bluetooth wireless deviceA Bluetooth device provides short-range wireless communications that replace the physical cableconnections that tradi

Troubleshooting wireless network problemsSome possible causes for wireless connection problems include the following:●Wireless device is not installed

Cannot connect to a preferred networkWindows can automatically repair a corrupted WLAN connection:●If there is a network status icon in the notificati

If you are provided with new wireless network keys and SSID for a network, and if you have previouslyconnected to that network, follow these steps to

Using the modem (select models only)The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable(purchased separately). In

Connecting a country- or region-specific modem cable adapterTelephone jacks vary by country or region. To use the modem and the modem cable (purchased

Adding new locations when travelingBy default, the only location setting available to the modem is a location setting for the country or regionin whic

Solving travel connection problemsIf you experience modem connection problems when using the computer outside of the country or regionin which you pur

Connecting to a local area network (LAN)Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchasedseparately). If the

Table of contents1 FeaturesIdentifying hardware ...

3 Pointing devices and keyboardUsing pointing devicesSetting pointing device preferencesUse Mouse Properties in Windows® to customize settings for poi

Function HotkeyDisplay system information. fn+escInitiate Sleep. fn+f3Switch the screen image. fn+f4Display Power Assistant. fn+f8Decrease screen brig

Initiating SleepCAUTION: To reduce the risk of information loss, save your work before initiating Sleep.Press fn+f3 to initiate Sleep.When Sleep is in

Switching the screen imagePress fn+f4 to switch the screen image among display devices connected to the system. For example,if a monitor is connected

Displaying Power AssistantPress fn+f8 to open Power Assistant. Power Assistant allows you to configure system settings tooptimize your computer's

Decreasing screen brightnessPress fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness levelincrementally.Increasing s

Using HP QuickLook 3QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlookto the hard drive of your comp

Component Description(2) Embedded numeric keypad Can be used like the keys on an external numeric keypad whenpressed in combination with the fn and nu

Component Description(1) num lk key Alternates between the navigation and numeric functions on theintegrated numeric keypad.NOTE: The keypad function

Cleaning the TouchPad and keyboardDirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,clean the TouchPad

Current network security codes are unavailable ... 33WLAN connection is very weak ...

4 MultimediaMultimedia featuresYour computer includes multimedia features that allow you to listen to music and view pictures. Yourcomputer may includ

◦To increase volume, press and hold the volume up button (3) until the desired volume levelis reached.●Windows volume control:a. Click the Volume icon

Accessing your preinstalled multimedia softwareTo access preinstalled multimedia software:▲Select Start > All Programs, and then open the multimedi

AudioYour computer enables you to use a variety of audio features:●Play music using your computer speakers and/or connected external speakers●Record s

NOTE: For best results when recording, speak directly into the microphone and record sound in asetting free of background noise.▲To confirm or change

VideoYour computer enables you to use a variety of video features:●Watch movies●Play games over the Internet●Edit pictures and video to create present

▲To connect a digital display device, connect the device cable to the DisplayPort.NOTE: If a properly connected external display device does not displ

Optical drive (select models only)Your computer may include an optical drive that expands the functionality of the computer. The opticaldrive allows y

Selecting the right disc (CDs, DVDs, and BDs)An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are alsous

Blu-ray Discs (BDs)BD is a high-density optical disc format for the storage of digital information, including high-definitionvideo. A single-layer Blu

Using optical discs (CDs, DVDs, and BDs) ... 57Selecting the right disc (CDs, DVDs

NOTE: For best results, be sure that your AC adapter is plugged into an external power source whileplaying a BD.Configuring AutoPlay1. Select Start &g

CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines:Before writing to a disc, connect the computer to a reli

To burn a CD or DVD, follow these steps:1. Download or copy the source files into a folder on your hard drive.2. Insert a blank CD or DVD into the opt

The optical disc tray does not open for removal of a CD, DVD, or BD1. Insert the end of a paper clip (1) into the release access in the front bezel of

●Scan for hardware changes. Windows scans your system for installed hardware and installsany required default drivers.●Click Properties to see if the

A movie stops, skips, or plays erratically●Clean the disc.●Conserve system resources by trying the following suggestions:◦Log off the Internet.◦Change

A device driver must be reinstalled1. Remove any discs from the optical drive.2. Click Start and type device manager in the Start Search box.As you ty

To use Microsoft Update:1. Open your Internet browser and go to http://www.microsoft.com, and click Security & Updates.2. Click Microsoft Update t

Webcam (select models only)Your computer may include an integrated webcam, located at the top of the display. With the preinstalledsoftware, you can u

●Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates amore defined image; a lower sharpness setting creates a s

Inserting or removing the battery ... 77Charging a battery ...

4. Slowly lower the display (1) until the webcam light (2) blinks and you hear a sound, which indicatesthat the webcam is now in focus.The webcam turn

5 Power managementSetting power optionsUsing power-saving statesThe computer has two power-saving states enabled at the factory: Sleep and Hibernation

When the computer exits Sleep, the power lights turn on and your work returns to the screen whereyou stopped working.NOTE: If you have set a password

You can change power plan settings or create your own power plan.Viewing the current power plan▲Move the pointer over the battery meter icon in the no

Using Power Assistant (select models only)Power Assistant allows you to configure system settings to optimize your computer's power consumptionan

When you connect the computer to external AC power, the following events occur:●The battery begins to charge.●If the computer is turned on, the batter

NOTE: The display brightness is decreased to save battery life when you disconnect AC power. Toincrease display brightness, use the fn+f10 hotkey or r

The time shown indicates the approximate running time remaining on the battery if the batterycontinues to provide power at the current level. For exam

3. Remove the battery from the computer (2).Charging a batteryWARNING! Do not charge the computer battery while you are onboard aircraft.The battery c

●Blinking amber: A battery that is the only available power source has reached a low battery level.When the battery reaches a critical battery level,

Using external drives ... 106Usin

Resolving a low battery levelCAUTION: To reduce the risk of losing information when the computer reaches a critical battery leveland has initiated Hib

To fully charge the battery:1. Insert the battery into the computer.2. Connect the computer to an AC adapter, optional power adapter, optional expansi

To discharge a battery:1. Unplug the computer from its external power source, but do not turn off the computer.2. Run the computer on battery power un

Step 4: Fully recharge the batteryTo recharge the battery:1. Plug the computer into external power and maintain external power until the battery is fu

If a computer will be unused and unplugged from external power for more than 2 weeks, remove thebattery and store it separately.To prolong the charge

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms:●The computer will not turn on when connected to the A

If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try thefollowing emergency procedures in the sequence pro

6DrivesIdentifying installed drivesYour computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-statememory. Bec

CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information,observe these precautions:Before you move a computer

Improving hard drive performanceUsing Disk DefragmenterAs you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolida