HP NotebookUser Guide
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1WelcomeAfter you set up and register the computer, take the following steps:●Connect to the Internet—Set up your wired or wireless network so that yo
Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste
2 Getting to know your computerTop TouchPadNOTE: Your computer may look slightly different from the illustration in this section.Component Description
LightsNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)Power light ● On: The computer is
Buttons and fingerprint reader (select models only)NOTE: Your computer may look slightly different from the illustration in this section.Component Des
Component Description(4)Volume mute button Mutes and restores speaker sound.(5) Fingerprint reader (select models only) Allows a fingerprint logon
KeysNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) fn key Executes frequently used system function
Component Description(1) fn key Executes frequently used system functions when pressedin combination with a function key.(2)Operating system logo ke
Front Component Description(1)Hard drive light●Blinking white: The hard drive or optical drive is beingaccessed.●Amber: HP 3D DriveGuard has temporari
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Right Component Description(1)Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, earbuds, a head
Left Component Description(1)Power connector Connects an AC adapter.(2) AC adapter/Battery light●Amber: The computer is connected to externalpower a
Display Component Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN).(2) Inter
Bottom Component Description(1)Battery and service cover releaselatches ● Releases the battery from the battery bay bysliding the release latches one
3NetworkingYour computer may support one or both of the following types of Internet access:●Wireless—For mobile Internet access, you can use a wireles
NOTE: See Getting to know your computer on page 3 for information on identifying the type andlocation of the wireless button on your computer.Using th
Setting up a new WLANRequired equipment:●A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased froman Internet service
NOTE: HP recommends that you select WPA2, which is the most advanced of the three encryptionprotocols. The use of WEP encryption is not recommended, b
To connect the network cable:1. Plug the network cable into the network jack (1) on the computer.2. Plug the other end of the cable into a network wal
4 Keyboard and pointing devicesUsing the keyboardIdentifying the hot keysA hot key is a combination of the fn key (1) and one of the function keys (2)
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Using the embedded numeric keypadComponent Description(1) fn key Turns the embedded numeric keypad on and off when pressed incombination with the num
Using the integrated numeric keypadComponent Description(1) num lk key Alternates between the navigational and numeric functions on theintegrated nume
Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.NavigatingTo move the pointer, slide one
To view information about each gesture:1. Select Computer > More Applications.2.In the left pane, click System, and then click the TouchPad icon i
Pinching/ZoomingPinching allows you to zoom in or out on images or text.●Zoom in by placing two fingers together on the TouchPad, and then moving them
5 MultimediaYour computer includes the following:●Integrated speakers●Integrated microphones●Integrated webcam●Preinstalled multimedia software●Multim
Checking your audio functionsTo check the system sound on your computer, follow these steps:1. Select Computer > Control Center.2. In the left pane
▲To connect a VGA display device, connect the device cable to the external monitor port.Press fn+f4 to switch the image between the display devices co
5. Your display settings can be modified by clicking your monitor in the dialog box, and thenselecting the Display properties tab or Multi-Display tab
To return audio to the computer speakers, follow these steps:1. Right-click the Speakers icon in the notification area, at the far right of the taskba
iv Safety warning notice
6 Power managementShutting down the computerCAUTION: Unsaved information will be lost when the computer is shut down.The shutdown command closes all o
Initiating and exiting SuspendThe system is set at the factory to initiate Suspend after a period of inactivity when running on batterypower or on ext
You can customize power management settings.Viewing the current power management settings▲Right-click the Power icon in the notification area, at the
2. The battery release latch automatically locks the battery into place.To remove the battery:CAUTION: Removing a battery that is the sole power sourc
Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is muchwarmer or cooler than room temperature.To prolong battery
Resolving a low battery levelResolving a low battery level when external power is available▲Connect the computer to external power using one of the fo
Disposing of a used batteryWARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not shortexternal contacts; do not
To test the AC adapter:1. Shut down the computer.2. Remove the battery from the computer.3. Connect the AC adapter to the computer, and then plug it i
7DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. See thefollowing cautions before handling drives
To use the security screw:1. Remove the battery.CAUTION: Removing a battery that is the sole power source for the computer can cause lossof informatio
Table of contents1 Welcome ...
Removing the service coverRemove the service cover to access the memory module slot, hard drive, regulatory label, and othercomponents.To remove the s
3. Slide the service cover towards the battery bay until the service cover snaps into place (4), and ifyou choose to, insert and tighten the optional
4. Unplug the power cord from the AC outlet.5. Turn the computer upside down on a flat surface with the front of the computer toward you.6. Remove the
10. Lift the hard drive (2) out of the hard drive bay.Installing a hard driveTo install a hard drive:1. Angle the hard drive into the hard drive bay a
2. Pull the hard drive tab (3) toward the center of the computer until the hard drive is seated.3. Tighten the 4 hard drive screws to secure the hard
4. Replace the service cover (see Removing or replacing the service cover on page 39).5. Replace the battery (See Inserting or removing the battery on
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.6. Close the disc tray.NOTE: After you insert a disc, a short
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a
8 External cards and devicesUsing Media Card Reader cards (select models only)Optional digital cards provide secure data storage and convenient data s
Turning the embedded numeric keypad on and off ... 20Switching key functions on the embedded numeric keypad ... 20Usi
3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card is not ejected, pull the card out of the slot.Using a USB deviceUn
Connecting a USB deviceCAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device.NOTE: The USB port on your computer ma
9 Memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding a memory module to the vacant ex
b. Grasp the edge of the memory module (2), and gently pull the module out of the memorymodule slot.To protect a memory module after removal, place it
c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int
10 SecurityProtecting the computerNOTE: Security solutions are designed to act as deterrents, but they may not deter software attacksor prevent the co
Use the following tips for creating and saving passwords:● When creating passwords, follow requirements set by the program.●Write down your passwords
Managing a BIOS administrator passwordTo set, change, or delete this password, follow these steps:1. Open Computer Setup by turning on or restarting t
Managing a DriveLock passwordTo set, change, or delete a DriveLock password in Computer Setup, follow these steps:1. Turn on the computer, and then pr
There are two types of firewalls to consider:● Host-based firewalls—Software that protects only the computer it is installed on.●Network-based firewal
Identifying low battery levels ... 34Resolving a low battery level ...
Using the fingerprint reader (select models only)An integrated fingerprint reader is available on select computer models. In order to use the fingerpr
11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software anddata files, you should contin
Backing up your informationYou should back up your computer files on a regular schedule to maintain a current backup. You canmanually back up your inf
12 Computer Setup (BIOS) and AdvancedSystem DiagnosticsComputer Setup, or Basic Input/Output System (BIOS), controls communication between all the inp
To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes, click the Exit icon in t
BIOS version information (also known as ROM date and System BIOS) can be displayed as follows:1. Start Computer Setup.2. Use a pointing device or the
Using Advanced System DiagnosticsAdvanced System Diagnostics allows you to run diagnostic tests to determine if the computerhardware is functioning pr
13 MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility,which is e
Enabling boot devices in Computer SetupThe computer will boot to a USB device or a NIC device only if the device has first been enabled inComputer Set
●The computer will boot from a NIC device only if the device has been enabled in the Built-InDevice Options menu of Computer Setup and if booting from
10 Security ...
Dynamically choosing a boot device using the f9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open
outside the operating system so that it can isolate hardware failures from issues that are caused bythe operating system or other software components.
A Troubleshooting and supportTroubleshootingThe following sections describe several common issues and solutions.The computer is unable to start upIf t
CAUTION: Emergency shutdown procedures result in the loss of unsaved information.●Press and hold the power button for at least 5 seconds.●Disconnect t
The optical disc tray does not open for removal of a CD or DVD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the
The computer does not detect the optical driveIf your operating system does not detect an installed device, the device driver software may bemissing o
The process of burning a disc does not begin, or it stops beforecompletion● Be sure that all other programs are closed.●Turn off Suspend mode and Hibe
LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp
B Cleaning your computerCleaning productsUse the following products to safely clean your computer:●Dimethyl benzyl ammonium chloride 0.3 percent maxim
Cleaning the TouchPad and keyboardCAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys.This can permanently dama
Setting a MultiBoot Express prompt ... 70Entering MultiBoot Express pre
C SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer op
D Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec
IndexAAC adapter/battery light 11action keysvolume 25airport security devices 38audio features 25audio functions, checking 26audio-in (microphone) jac
Suspend 19switching screen image 19hotkeysdescription 19using 19HP PC Hardware Diagnostics(UEFI)using 70hubs 50Iiconsnetwork 14wired network 14wireles
power lights 4power, conserving 35product name and number,computer 77public WLAN connection 15PXE server 68Rreadable media 30recovery 61regulatory inf
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