HP 6360b Specifications

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Summary of Contents

Page 1 - HP ProBook 6360b Notebook PC

HP ProBook 6360b Notebook PCMaintenance and Service Guide

Page 2

Category DescriptionMemory Two customer-accessible/upgradeable memory module slots supportingup to 16 GB of RAM Supports dual-channel memory PC3-10600

Page 3 - Safety warning notice

4. Remove the battery (see Battery on page 49).5. Remove the following components:a. Hard drive (see Hard drive on page 60)b. Optical drive (see Optic

Page 4

6. Disconnect the power connector cable (9) from the system board (10).7. Position the system board upside-down (top cover upside-down)8. Remove the t

Page 5 - Table of contents

Reverse the preceding procedure to install the system board.RTC batteryDescription Spare part numberRTC battery 651038-001Before removing the RTC batt

Page 6

2. Pull the battery out of the socket and remove it from the system board.Reverse this procedure to install the RTC battery.Power button boardNOTE: Th

Page 7

e. Fan (see Fan on page 74)f. Heat sink (see Heat sink on page 75)g. Base enclosure (see Base enclosure on page 79)h. Display assembly (see Display as

Page 8

4. Remove the battery (see Battery on page 49).5. Remove the following components:a. Hard drive (see Hard drive on page 60)b. Optical drive (see Optic

Page 9 - 1 Product description

Fingerprint reader boardNOTE: The Fingerprint reader board assembly spare includes the fingerprint reader cable.Description Spare part numberFingerpri

Page 10

4. Remove the Fingerprint reader board and cable (3) from the top cover.Reverse this procedure to install the Fingerprint reader board assembly.Expres

Page 11

f. Heat sink (see Heat sink on page 75)g. Base enclosure (see Base enclosure on page 79)h. Display assembly (see Display assembly on page 84)i. System

Page 12

4. Remove the battery (see Battery on page 49).5. Remove the following components:a. Hard drive (see Hard drive on page 60)b. Optical drive (see Optic

Page 13

Category Description Supports the following 12.7-mm SATA optical drives:● DVD±RW SuperMulti DL LightScribe Drive●Blu-ray ROM DVD±RW SuperMulti DL Lig

Page 14

Power connector cableNOTE: The power connector cable is included in the Cable Kit, spare part number 639473-001.Before removing the power connector ca

Page 15 - Optical drive

3. Remove the power connector cable from the enclosure.Reverse this procedure to install the power connector cable.Component replacement procedures 10

Page 16

5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not worki

Page 17 - Display 9

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or thekeyboard to navigate and make selections in Computer Setup.2

Page 18 - Top components

Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i

Page 19 - Top components 11

Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS

Page 20

System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage Change

Page 21 - Top components 13

Select To do thisNOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast charge (enabledby default).● Enabl

Page 22

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele

Page 23 - Front components

Select To do thisPort Options NOTE: All port options are enabled by default.● Enable/disable the serial port.●Enable/disable the parallel port.●Enable

Page 24 - Left-side components

Category Description Supports the following WWAN modules:● Qualcomm Gobi 3000 HSPA/CDMA with GPS●Ericsson 5521 HSPA+ with GPS Integrated personal ar

Page 25 - Right-side components

6 SpecificationsComputer specifications Metric U.S.DimensionsLength 22.0 cm 8.7 inWidth 32.2 cm 12.7 inHeight (front to rear) 3.4 to 3.6 cm 1.32 to 1.

Page 26 - Bottom components

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Page 27

Hard drive specifications 750-GB* 500-GB* 320-GB* 250-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 1

Page 28 - 3 Illustrated parts catalog

DVD±RW SuperMulti DL LightScribe Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-

Page 29 - Computer major components

Blu-ray ROM DVD±RW SuperMulti DL LightScribe DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I,

Page 30

DVD-ROM Drive specificationsApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD DigitalAudio, CD-XA ready (Mode 2, Form 1

Page 31 - Computer major components 23

Specification information in Device ManagerDevice Manager allows you to view and control the hardware attached to the computer, as well asprovides har

Page 32

7 Backup and recoveryWindows 7To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire

Page 33 - Computer major components 25

Note the following when backing up:●Store personal files in the Documents library, and back it up regularly.●Back up templates that are stored in thei

Page 34

Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:● Windows recovery tool

Page 35 - Computer major components 27

Category Description Supports BB09 Ultra Extended Life Notebook Battery Support for 6-cell, 2.80-Ah (62-Wh) battery HP Fast Charge Technology (does

Page 36 - Display components

NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in Help and Support.Using f11CAUT

Page 37 - Plastics Kit

6. Select Repair your computer.7. Follow the on-screen instructions.Windows VistaTo protect your information, use the Backup and Restore Center to bac

Page 38 - Cable Kit

The screen image is added to the document.4. Save the document.●When backing up to discs, use any of the following types of discs (purchased separatel

Page 39 - Hinge Kit

NOTE: Windows includes the User Account Control feature to improve the security of yourcomputer. You may be prompted for your permission or password f

Page 40 - Mass storage devices

Using a Windows Vista operating system DVD (purchased separately)If you are unable to boot (start up) your computer, you must purchase a Windows Vista

Page 41 - Miscellaneous parts

Backing up your informationRecovery after a system failure is as complete as your most current backup. You should create yourinitial backup immediatel

Page 42

Recovering your informationTo recover information you previously backed up, follow these steps:1. If possible, back up all personal files.2. Select St

Page 43

8 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Page 44

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

Page 45

9 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law

Page 46

Category Description Windows 7 Home Premium 32 with Microsoft Office 2010 Professional Windows 7 Home Premium 32 with Microsoft Office 2010 Home &am

Page 47

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

Page 48

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

Page 49

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

Page 50 - Service considerations

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside-down.WARNING! The backlight contains merc

Page 51 - Drive handling

18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure

Page 52 - Grounding guidelines

IndexSymbols/Numerics1394 port, identifying 17AAC adapter, spare part numbers33, 36AMT options 111AMT Setup Prompt (Ctrl-P)111Firmware Progress EventS

Page 53

Security menu 107System Configuration menu108computer specifications 112connector, power 17connectors, serviceconsiderations 43creating a backup 119Dd

Page 54

Kkeyboardproduct description 4removal 65spare part numbers 22, 38,39, 65keypad keys, identifying 14keysesc 14fn 14function 14keypad 14num lk 14Windows

Page 55 - Service tag

processors 1product name 1security 5serviceability 6webcam 3wireless 3product name 1QQuickWeb button, identifying 13Rrecovery partition 122, 125releas

Page 56 - Computer feet

Wwebcam 9product description 3spare part number 40webcam light, identifying 9webcam, identifying 9Windows 7 operating systemDVD 122Windows application

Page 57

Category Description Hard drive/SSD Memory module Optical drive Mini-PCI components (WLAN, WWAN, Bluetooth, Flashcache, SIM)7

Page 59 - Bottom cover

2 External component identificationDisplayComponent Description(1) Internal display switch Turns off the display or initiates Sleep if the display is

Page 60 - WLAN module

Component Description(5) Webcam light (select models only) On: The webcam is in use.(6) Webcam (select models only) Records video and captures still p

Page 61

Top componentsPointing devices (select models only)Component Description(1) Pointing stick Moves the pointer and selects or activates items on the scr

Page 62

LightsComponent Description(1) TouchPad on/off light●Amber: The TouchPad is off.● Off: The TouchPad is on.(2) Caps lock light On: Caps lock is on.(3)

Page 63

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 64 - Optical drive

Buttons, switches, and fingerprint readerComponent Description(1) TouchPad on/off button Turns the TouchPad on and off.(2) Power button ● When the com

Page 65

Component Description(4) QuickWeb button●When the computer is off or in Hibernation, pressthe button to open HP QuickWeb.●When the computer is in Micr

Page 66 - Upgrade bay

KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) Function keys Execute frequently used

Page 67

Front componentsComponent Description(1) Display release latch Opens the computer.(2) Wireless light ● An integrated wireless device, such as a WLAN d

Page 68 - Hard drive

Left-side componentsComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is desig

Page 69

Rear componentsThe vent enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internal components and pre

Page 70 - Bluetooth module

Bottom componentsComponent Description(1) Battery release latch Releases the battery from the battery bay.(2) Docking connector Connects an optional d

Page 71 - Expansion memory modules

Wireless antennas (select models only)The antennas send and receive signals from one or more wireless devices. These antennas are notvisible from the

Page 72

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Page 73 - Keyboard

Computer major componentsComputer major components 21

Page 74

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Page 75 - 9. Remove the keyboard

Item Description Spare part number(1) Display assembly (includes 2 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers andcables (sel

Page 76 - WWAN module

Item Description Spare part number Keyboard with pointing stick (includes pointing stick and pointing stick cable) For use in Belgium 639478-A41

Page 77

Item Description Spare part number Top cover includes fingerprint reader and TouchPad (4 button) 641736–001 Top cover includes TouchPad (4 button) 6

Page 78 - Modem module

Item Description Spare part number Intel Wi-Fi Link 1000, 802.11b/g/n for use in Andorra, Antigua and Barbuda, Argentina,Aruba, Australia, Austria, A

Page 79

Item Description Spare part number Broadcom 4313 BGN 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Ba

Page 80 - Primary memory module

Item Description Spare part number 73-Wh battery 634089-001 6-cell Li-ion battery 62-Wh battery 628668-001 55-Wh HP Long Life battery 628670-001 5

Page 81

Display componentsItem Description Spare part number(1) Display bezel For use with computer models with a webcam 639469-001 For use with computer

Page 82 - Fan 639474-001

Item Description Spare part number Display panel (not illustrated) 647671-001 Display Panel Support Kit (not illustrated), includes:● WLAN antennas●

Page 83 - Heat sink

Cable KitItem Description Spare part number Cable Kit: 639473-001(1) RJ-11 connector cable(2) Bluetooth module cable(3) TouchPad cable(4) Power conne

Page 84

Hinge KitItem Description Spare part number Hinge Kit: 639476-001(1) Left hinge assembly(2) Right hinge assembly LCD hinge covers (left and right; n

Page 85 - Processor

iv Safety warning notice

Page 86

Mass storage devicesItem Description Spare part number(1) Optical drive DVD±RW SuperMulti DL LightScribe Drive 647673-001 Blu-ray ROM DVD±RW SuperMu

Page 87 - Base enclosure

Miscellaneous partsDescription Spare part numberAC adapter65-W AC adapter 609939-00190-W AC adapter 609940-00190-W AC adapter for use in India 609947-

Page 88

Description Spare part numberScrew Kit● Phillips PM2.0×5.0 captive screw●Black Phillips PM2.5×12.0 captive screw●Silver Phillips PM2.5×12.0 captive sc

Page 89

Sequential part number listingSpare partnumberDescription390632-001 Mouse, optical, USB434594-001 Mouse, travel, USB455084-001 HP Basic Carrying Case4

Page 90 - Speaker assembly

Spare partnumberDescription582564-002 Broadcom 4322 AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua an

Page 91

Spare partnumberDescription621565-001 2-GB memory module (PC3-10600, 1333-MHz, DDR3)621569-001 4-GB memory module (PC3-10600, 1333-MHz, DDR3)626978-00

Page 92 - Display assembly

Spare partnumberDescription639469-001 Display bezel for use with computer models with a webcam639470-001 Display bezel for use with computer models wi

Page 93

Spare partnumberDescription639477-BG1 Keyboard without pointing stick for use in Switzerland639477-141 Keyboard without pointing stick for use in Turk

Page 94

Spare partnumberDescription639478-031 Keyboard with pointing stick for use in the United Kingdom (includes keyboard and pointing stick cables)639478-2

Page 95

Spare partnumberDescription651038-001 RTC battery651649-001 HDD Hardware Kit651656-001 Smart Card reader651913-001 Fingerprint reader board (includes

Page 96

Table of contents1 Product description ...

Page 97

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Page 98

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Page 99 - System board

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Page 100

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:● To avoid hand contact, transport pr

Page 101

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.● When seated, wear a wrist strap

Page 102 - RTC battery

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 95 screws and screw locks, in 15 differe

Page 103 - Power button board

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 639483-001. There are 5 rubb

Page 104 - Description Spare part number

BatteryDescription Spare part number9-cell, 100-Wh Li-ion battery 631243-0019-cell, 73-Wh Li-ion battery 634089-0016-cell, 62-Wh Li-ion battery 628668

Page 105

SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before

Page 106 - Fingerprint reader board

Bottom coverNOTE: The optional screw is located on the inside of the bottom cover.Description Spare part numberBottom cover 646077-001Before removing

Page 107 - ExpressCard assembly

Plastic parts ... 42Cables and connectors ...

Page 108 - RJ-11 connector cable

WLAN moduleCAUTION: The WLAN module and the WWAN module are not interchangeable.Description Spare part numberIntel Wi-Fi Link 1000, 802.11b/g/n WLAN m

Page 109

Description Spare part numberBroadcom 4322 AGN 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barbuda

Page 110 - Power connector cable

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet,and then unplugging the AC adapter from the computer.4

Page 111

Reverse this procedure to install the WLAN module.Component replacement procedures 55

Page 112 - 5 Computer Setup

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberDVD±RW SuperMulti DL LightScribe Driv

Page 113

4. Remove the optical drive (3) from the computer.5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear

Page 114 - Computer Setup menus

Upgrade bayDescription Spare part number320-GB, 7200-rpm, Self-Encrypting Drive (SED) 626978-001Upgrade bay insert 666230-001Before removing a drive f

Page 115 - Security menu

5. Remove the optical drive (3) from the computer.6. Remove the assembly from the base enclosure.Reverse this procedure to install the hard drive into

Page 116 - System Configuration menu

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket and screws.Description Spare part number750-GB, 7200-rpm hard drive 633252

Page 117 - Computer Setup menus 109

4. Use the plastic tab to lift the connector side of the hard drive up at an angle (3) and remove thedrive (4) from the hard drive bay.5. If it is nec

Page 118

Using Computer Setup ... 104Navigati

Page 119 - Computer Setup menus 111

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. TheBluetooth module cable is included in the Cabl

Page 120 - 6 Specifications

Expansion memory modulesNOTE: There are two memory slots. Expansion memory is installed in a compartment containing asingle slot (slot 2) on the botto

Page 121

Remove the expansion memory module:1. Position the computer upside-down, with the front toward you.2. Spread the retaining tabs (1) on each side of th

Page 122 - Hard drive specifications

KeyboardFor use in: Spare part number For use in: Spare part numberKeyboards with pointing stick (includes pointing stick cable):BelgiumBrazilBulgaria

Page 123

3. Release the keyboard by pressing down on the keyboard release cut-out (2).4. Turn the computer right-side up, with the front toward you.5. Open the

Page 124

8. Release the ZIF connector to which the pointing stick cable (2) is attached, and then disconnectthe pointing stick cable from the system board.9. R

Page 125 - DVD-ROM Drive specifications

WWAN moduleCAUTION: The WWAN module and the WLAN module are not interchangeable.NOTE: Ericsson modules are only available in EMEA on certain computers

Page 126

3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch (4) to prevent incorre

Page 127 - 7 Backup and recovery

Reverse this procedure to install the WWAN module.Modem moduleNOTE: The modem module spare part kit does not include a modem module cable. The modemmo

Page 128

4. Disconnect the modem module cable (3) from the modem module.Reverse this procedure to install the modem module.Component replacement procedures 71

Page 130 - Using f11

Primary memory moduleNOTE: There are two memory slots. Expansion memory is installed in a compartment containing asingle slot (slot 2) on the bottom o

Page 131 - Windows Vista

Remove the primary memory module:1. Spread the retaining tabs (1) on each side of the primary memory module slot to release thememory module. (The edg

Page 132

FanDescription Spare part numberFan 639474-001Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the com

Page 133

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and isdesigned to turn on automatically when high tem

Page 134 - Windows XP

2. Remove the four Torx T8M2.0x8.0 screws (1) that secure the heat sink to the base enclosure.3. Lift the right side of the heat sink (1) to disengage

Page 135 - Backing up your information

Reverse this procedure to install the heat sink.ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare pa

Page 136 - Recovering your information

Before removing the processor, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe

Page 137 - 8 Power cord set requirements

Base enclosureDescription Spare part numberBase enclosure 639468-001Before removing the base enclosure, follow these steps:1. Shut down the computer.

Page 138

4. Remove the Four Torx T8M2.5×7.0 screws from the back of the unit that secure the displayassembly to the computer.5. Position the computer upside-do

Page 139 - 9 Recycling

7. Remove the following Phillips screws:(1) Three Phillips PM2.0×3.0bh screws in the battery bay(2) Two Phillips PM2.0×3.0 screws in the ODD drive bay

Page 140

1 Product descriptionCategory DescriptionProduct Name HP ProBook 6360b Notebook PCProcessors Intel® Core™ i7 processor, Dual Core 2nd Generation Inte

Page 141

Speaker assemblyDescription Spare part numberSpeaker assembly (kit) 639484-001Before removing the speaker assembly, follow these steps:1. Shut down th

Page 142

2. Remove the Bluetooth cable (1) by unplugging it from the system board (2).3. Remove the two Phillips PM2.5×5.0 screws (1) that secure the speaker a

Page 143

Display assemblyAll display assemblies include 2 WLAN antenna transceivers and cables, and 2 WWAN antennatransceivers and cables (select models only).

Page 144

3. Push the display panel cable through the pass-thru cutout in the base enclosure (3).4. Position the computer upside-down, with the front toward you

Page 145

5. Remove the following:(1) Display panel cable and tape from top cover(2) Display panel cable from clips in top cover(3) Two WLAN cables from routing

Page 146

7. Pull the display assembly out away from the base enclosure and lift the display assembly (1)straight up and remove it.CAUTION: When installing the

Page 147

10. Remove the display bezel (3). The display bezel is available using spare part numbers639469-001 (for use with computer models with a webcam), and

Page 148

15. Remove the display panel (4). The display panel is available using spare part number647671-001.16. If it is necessary to remove the display panel

Page 149

18. If it is necessary to remove the WWAN antenna transceivers (1) and cables, remove them fromthe display enclosure back cover by lifting them (2) fr

Page 150

21. Remove the display hinges (2). The left and right display hinges are available using spare partnumber 639476-001.Reverse this procedure to reassem

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