HP EliteBook 6930p Notebook PC Specifications

HP EliteBook 6930p Notebook PCMaintenance and Service Guide

Category Description Computer modelsequipped with discretegraphics subsystemmemoryComputer models equippedwith Unified MemoryArchitecture (UMA)graphic

System boardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberFor use only with computer models

●WLAN module (see WLAN module on page 62)●RTC battery (see RTC battery on page 65)●Fan (see Fan on page 69)●Heat sink (see Heat sink on page 70)●Proce

Reverse the preceding procedure to install the system board.94 Chapter 4 Removal and replacement procedures

5 Computer SetupThis user guide describes features that are common to most models. Some features may not beavailable on your computer.Starting Compute

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or thekeyboard to navigate and make selections in Computer Setup.●

NOTE: Your password settings and security settings are not changed when you restore the factorysettings.Computer Setup menusThe menu tables in this se

Select To do thisDriveLock Passwords●Enable/disable DriveLock on any computer hard drive (enabled by default).●Change a DriveLock user password or mas

System Configuration menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisLanguage Change th

Select To do this●Enable/disable Virtualization Technology (select models only; enabled by default).●Enable/disable TXT (Intel® Trusted Execution Tech

6 SpecificationsComputer specifications Metric U.S.DimensionsDepth24.30 cm 9.57 inWidth 33.10 cm 13.03 inHeight (front to rear) 3.13 to 3.41 cm 1.23

Category Description Computer modelsequipped with discretegraphics subsystemmemoryComputer models equippedwith Unified MemoryArchitecture (UMA)graphic

Metric U.S.Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/minsweep rateNonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/minsweep

Hard drive specifications 250-GB* 160-GB* 120-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 101 g 101 g 101 gInterface type SA

DVD±RW and CD-RW Double-Layer Combo DrivespecificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODECD, CD-I, CD

DVD/CD-RW Combo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODECD, CD-I, CD-I Bridge (Photo-CD

DVD-ROM DriveApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio,CD-XA ready (Mode 2, Form 1 and Form 2), C

System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3

System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int

I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused

System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C

Category Description Computer modelsequipped with discretegraphics subsystemmemoryComputer models equippedwith Unified MemoryArchitecture (UMA)graphic

7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. All screws listed in

Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head diameterBlack 5 5.0 mm 2.0 mm 5.0 mmWhere used:(1) One captive screw that secures th

Phillips PM2.5×11.0 captive screwColor Quantity Length Thread Head diameterBlack 2 11.0 mm 2.5 mm 5.0 mmWhere used: One captive screw that secures the

Phillips PM3.0×4.0 screwColor Quantity Length Thread Head diameterSilver 4 4.0 mm 3.0 mm 5.0 mmWhere used: 4 screws that secure the hard drive bracket

Phillips 2.5×9.0 captive screwColor Quantity Length Thread Head diameterBlack 4 9.0 mm 2.5 mm 5.0 mmWhere used:(1) One captive screw that secures the

Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterSilver 2 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the optical drive brac

Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 5 4.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the upgrade bay device

Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterSilver 19 4.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the WWAN module to th

(2) Two screws that secure the WLAN module to the system boardWhere used: One screw that secures the power button board to the switch coverWhere used:

Where used: 2 screws that secure the audio/ExpressCard assembly to the top coverWhere used:(1) Three screws that secure the system board to the base e

Category Description Computer modelsequipped with discretegraphics subsystemmemoryComputer models equippedwith Unified MemoryArchitecture (UMA)graphic

Color Quantity Length Thread Head diameterBlack 2 3.0 mm 2.0 mm 6.0 mmWhere used: 2 screws that secure the switch cover to the computer122 Chapter 7

Torx8 T8M2.5×7.0 screwColor Quantity Length Thread Head diameterBlack 17 7.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the switch cover to the

Where used: 2 screws that secure the display assembly to the computerWhere used: 7 screws that secure the top cover to the base enclosureWhere used: O

Phillips PM2.5×7.0 screwColor Quantity Length Thread Head diameterBlack 7 7.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the fan to the base e

Where used: 2 screws that secure the hinges to the display enclosure126 Chapter 7 Screw listing

Phillips PM2.5×11.0 captive screwColor Quantity Length Thread Head diameterSilver 4 11.0 mm 2.5 mm 5.0 mmWhere used: 4 captive screws that secure the

Phillips PM2.0×5.0 screwColor Quantity Length Thread Head diameterBlack 1 5.0 mm 2.0 mm 5.0 mmWhere used: One screw that secures the top cover to the

8 Backup and recovery in Windows VistaThis chapter describes features that are common to most models. Some features may not be availableon your comput

Creating recovery discsAfter setting up the computer, create a set of recovery discs for the initial backup of the entire harddrive.NOTE: This process

Backing up your informationAfter you create the recovery discs for the initial backup of the entire hard drive, you should scheduleautomatic backups o

Category Description Computer modelsequipped with discretegraphics subsystemmemoryComputer models equippedwith Unified MemoryArchitecture (UMA)graphic

Backing up individual files or foldersWhen you perform a backup of the entire hard drive, you are saving the full factory image, including theWindows

Creating system restore pointsIn addition to the manual backup-and-recovery tools, you can use Windows System Recovery toautomatically back up and res

Performing a recoveryIn case of hard drive failure or system instability, the computer provides tools to recover your files.You can recover your infor

Restoring the computer to a previous stateYour computer automatically creates restore points daily (depending on your computer activity) andwhen you m

Recovering information using Windows Recovery Environment (WinRE)Windows Recovery Environment (WinRE) can perform a recovery from either an optional e

Recovering information using Recovery ManagerIf other methods do not work, you can recover your hard drive (in its factory state) as a last resort:CAU

Recovering information using a Windows Vista operating system DVD(purchased separately)You can purchase a Windows Vista® operating system DVD to reboo

9 Backup and recovery in Windows XPThis chapter describes features that are common to most models. Some features may not be availableon your computer.

Backup suggestions●Connect the computer to external power before performing backup and recovery procedures.●Create system recovery points.●Store perso

Backing up all files and foldersWhen you back up all files and folders, you are saving all personal files and folders, all system files, andconfigurat

Category Description Computer modelsequipped with discretegraphics subsystemmemoryComputer models equippedwith Unified MemoryArchitecture (UMA)graphic

Scheduling backupsYou can schedule backups for the entire system, for recovery points, or for specific files and folders.Backups can be scheduled at s

10 Connector pin assignments1394Pin Assignment1 Power2 Ground3 TPB-4 TPB+5 TPA-6TPA+1394 143

Audio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right cha

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive

Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 GroundUniversal Serial Bus 147

11 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

12 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

2 External component identificationTop componentsDisplayItem Component Function(1) Ambient light sensor Automatically adjusts the display brightness b

4. Disconnect all display panel cables (1) from the display inverter and remove the display inverter(2).5. Remove all screws (1) that secure the displ

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc

18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure

IndexSymbols/Numerics1394 portlocation 16pin assignments 143AAC adapter, spare partnumbers 28, 29accessory battery connector 17AHCI (Advanced Host Co

restoring factory settings 96Security menu 97System Configurationmenu 99using 95computer specifications 101connectorsaccessory battery 17docking 17ser

Jjacksaudio-in 16audio-out 16headphone 16microphone 16modem 15network 15RJ-11 15RJ-45 15Kkey components 11keyboardproduct description 5removal 57spare

power button boardremoval 68spare part number 20, 30, 68power connector 15power cordset requirements 148spare part numbers 28, 33power light 12, 14

system information 97system memory map 111system points 135system recovery points 141Tthermal material,replacement 72, 74tools required 35top compone

AntennaeItem Component Description(1) WWAN antennae (2)* Send and receive wireless signals to communicate withwireless wide-area networks (WWAN).(2) W

Button, switches, and fingerprint readerItem Component Function(1) Power button●When the computer is off, press the button to turn on thecomputer.●Whe

Item Component Function(7) Volume scroll zone Adjusts speaker volume. Slide your finger to the left todecrease volume and to the right to increase vol

© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

LightsItem Component Function(1) Wireless lights (2)*●On: An integrated wireless device, such as a wirelesslocal area network (WLAN) device, the HP Br

Item Component Function(6) Num lock light On: Num lock is on or the embedded numeric keypadis enabled.(7) Volume mute light●On: Computer sound is on.●

Front componentsItem Component Function(1) Wireless light On: An integrated wireless device, such as a wireless local areanetwork (WLAN) device, the H

Rear componentsItem Component Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is desig

Left-side componentsItem Component Function(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool

Bottom componentsItem Component Function(1) Battery bay Holds the battery.(2) Docking connector Connects an optional docking device.(3) Vents (5) Enab

3 Illustrated parts catalogSerial number locationThe service tag, affixed to the bottom of the computer, provides information that may be needed whent

Computer major componentsComputer major components 19

Item Description Spare part number(1) 14.1-inch, AntiGlare display assemblies (include three WLAN antenna cables, two WWAN antenna cables, andtwo micr

Item Description Spare part number For use in Latin America 483010-161 For use in the Netherlands 483010-B31 For use in Norway 483010-091 For use

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Item Description Spare part number P8400 2.26-GHz (1066-MHz FSB, 3-MB L2 cache) 483196-001(10) Primary memory modules (PC2-6400, 667-MHz, DDR2) 4096-

Item Description Spare part number Broadcom BCM4312 802.11b/g WLAN modules: ●For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Isl

Item Description Spare part number Rubber Kit (not illustrated, includes base enclosure rubber feet and rubberscrew covers)482968-001(22) Optical dri

Plastics KitItem Description Spare part number Plastics Kit: 487429-001(1) Hard drive bay cover (includes 2 captive screws, secured by C-clips)(2) Me

Cable KitItem Description Spare part number Cable Kit: 487432-001(1) Modem module cable (includes RJ-11 connector)(2) Bluetooth module cable26 Chapte

Mass storage devicesItem Description Spare part number(1) Hard drives (include bracket) 250-GB, 5400-rpm 483187-001 160-GB, 7200-rpm 483186-001 160-

Miscellaneous partsDescription Spare part numberAC adapters90-W HP Smart AC adapter for use in all countries and regions except India463955-00190-W HP

Sequential part number listingSpare partnumberDescription456946-001 Travel battery459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua

Spare partnumberDescription482964-001 Power button board (includes cable)482966-001 Display Cable Kit (includes display panel cable)482967-001 Display

Spare partnumberDescription483010-281 Keyboard for use in Thailand (includes keyboard cable, keyboard shield, pointing stick, and pointing stickcable)

iv Safety warning notice

Spare partnumberDescription483195-001 4096-MB memory module (PC2-6400, 667-MHz, DDR2)483196-001 Intel Core 2 Duo 2.26-GHz processor (1066-MHz FSB, 3-M

Spare partnumberDescriptionGuinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,the Ivory Coast, Jamaica

Spare partnumberDescription500325-001 Logo Kit502322-0001 Upgrade bay device cradle34 Chapter 3 Illustrated parts catalog

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear thepassword:NOTE: These steps also cl

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 72 screws, in 12 different sizes, that m

Table of contents1 Product description2 External component identificationTop components ...

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 482968-001. There are 4 rubb

BatteryDescription Spare part number6-cell, 55-Wh Li-ion battery 482962-0014-cell, 37-Wh Li-ion battery 482961-001Before disassembling the computer, f

SIMNOTE: This section applies only to computer models with WWAN capability. If there is a SIM insertedin the SIM slot, it should be removed before dis

Display inverterDescription Spare part numberDisplay inverter 487431-001Before removing the display inverter, follow these steps:1. Shut down the comp

6. Release the bottom edge of the display bezel (3) from the display assembly.7. Release the zero insertion force (ZIF) connector (1) to which the key

Bluetooth moduleNOTE: The Bluetooth® module spare part kit does not include a Bluetooth module cable. TheBluetooth module cable is included in the Cab

4. Disconnect the Bluetooth module cable (2) from the Bluetooth module.5. Remove the Bluetooth module.Reverse this procedure to install the Bluetooth

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part number250-GB, 5400-rpm 483187-001160-GB, 7200-rpm 4

5. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the right to disconnect itfrom the system board.6. Remove the hard drive

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberDVD±RW and CD-RW SuperMulti Double-La

Electrostatic discharge damage ... 37Packaging and transporting guidelines ...

7. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install an optical drive.Upgrade bay deviceDescription Spare part num

5. Remove the upgrade bay device (4) from the computer.6. If it is necessary to remove the hard drive from the upgrade bay cradle, position the upgrad

Expansion memory moduleDescription Spare part number4096-MB memory module (PC2-6400, 667-MHz, DDR2) 483195-0012048-MB memory module (PC2-6400, 667-MHz

5. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

2. Lift the left side of the cover (2), swing it up and to the right, and remove the cover. The WWANmodule compartment cover is included in the Plasti

KeyboardNOTE: All keyboard spare part kits include a keyboard cable, keyboard shield, pointing stick, andpointing stick cable.Country or region Spare

2. Loosen the three Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer.3. Turn the computer display-side up, with the front to

8. Release the ZIF connector (3) to which the keyboard cable is attached, and disconnect thekeyboard cable (4) from the system board.9. Remove the key

2. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

Modem moduleNOTE: The modem module spare part kits do not include a modem module cable. The modem modulecable is included in the Cable Kit, spare part

File menu ... 97Security menu

WLAN moduleDescription Spare part numberIntel Wi-Fi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions 480986-001Intel Wi-Fi Lin

Description Spare part numberSierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,South Korea, Spain, Sri Lanka, St

Reverse this procedure to install the WLAN module.64 Chapter 4 Removal and replacement procedures

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip

Switch coverDescription Spare part numberSwitch cover (includes capacitative board and cable) 486307-001Before removing the switch cover, follow these

5. Lift the right side of the keyboard shield (1) until it rests at an angle, and then remove the shield(2) by lifting it straight up.NOTE: The keyboa

Power button boardDescription Spare part numberPower button board (includes cable) 482964-001Before removing the power button board, follow these step

FanDescription Spare part numberFan 487436-001Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the com

configurations, battery fast charging, and software requirements. Exhaust air is displaced through theventilation grill located on the left side of th

2. Remove the Phillips PM2.5×4.0 screw (2) that secures the heat sink to the system board.3. Lift the right side of the heat sink (1) until it rests a

Recovering information using Windows Recovery Environment (WinRE) ... 136Recovering information using Recovery Manager ...

5. Remove the heat sink (3) by sliding it up and forward.NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink andt

6. Following the 1, 2, 3, 4, sequence stamped into the heat sink, loosen the four Phillips PM2.5×11.0screws (1) that secure the heat sink to the syste

9. Remove the heat sink (3) by sliding it up and forward.NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink andt

ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberIntel Core 2 Duo 2.80-GHz processor (10

2. Lift the processor (2) straight up and remove it.NOTE: When you install the processor, the gold triangle (3) on the processor must be alignedwith t

Display assemblyDescription Spare part number14.1-inch, WXGA AntiGlare LED display assembly for use on computer models equipped with awebcam (includes

2. Remove the following:(1) Two round rubber screw covers. Screw covers are available in the Rubber Kit, spare partnumber 482966-001.(2) Two wedge-sha

9. Remove the wireless antenna cables (2) from the clips and routing channels built into the top cover.CAUTION: The display assembly will be unsupport

12. If it is necessary to replace the display bezel or display hinges, remove the four rubber screwcovers (1) and the four Phillips PM2.5×7.0 screws (

16. Remove the display hinges (2). The left and right display hinges are included in the Display HingeKit, spare part number 482967-001.Reverse this p

1 Product descriptionCategory Description Computer modelsequipped with discretegraphics subsystemmemoryComputer models equippedwith Unified MemoryArch

Top coverDescription Spare part numberTop cover (includes TouchPad buttons) 486303-001Before removing the top cover, follow these steps:1. Shut down t

2. Remove the following:(1) Two round rubber screw covers on the front edge of the base enclosure. Rubber screw coversare available in the Rubber Kit,

8. Remove the top cover (2) by lifting it straight up.Reverse this procedure to install the top cover.TouchPadDescription Spare part numberTouchPad (i

4. Remove the TouchPad bracket (3) by lifting it straight up.5. Release the ZIF connector (1) to which the TouchPad button board cable is attached, an

Fingerprint reader boardDescription Spare part numberFingerprint reader board (includes cable) 486309-001Before removing the fingerprint reader board,

Bluetooth module cableNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in th

SpeakerDescription Spare part numberSpeaker 486308-001Before removing the speaker, follow these steps:1. Shut down the computer. If you are unsure whe

Reverse this procedure to install the speaker.Audio/ExpressCard assemblyDescription Spare part numberAudio/ExpressCard assembly (includes ExpressCard

3. Remove the audio/ExpressCard assembly (3) by sliding it up and to the right.Reverse this procedure to install the audio/ExpressCard assembly.Modem

2. Remove the RJ-11 connector (2) from the clip built into the base enclosure.Reverse this procedure to install the modem module cable.Component repla