HP Folio 9470m User's Guide

User Guide

Operating environment ... 87Append

IndexAAC adapter, testing 40administrator password 59advanced system diagnostics 83airport security devices 47antivirus software 66audio functions, ch

Hhard driveexternal 45HP 3D DriveGuard 52identifying 12installing 50removing 49hard drive light 8, 52hard drive recovery 77headphone (audio-out) jack

power buttonidentifying 6using 33power connector, identifying 10power lights 5, 8power meter 35power switch 33power-saving states 33product name and n

security 16using 15WLAN antennas, identifying 11WLAN device 15, 86WLAN label 86writable media 33WWAN antennas, identifying 11WWAN device 14, 17Zzoomin

1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Take a minute to browse the printed Windows 8 Basics

Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste

Resources For information aboutLimited Warranty*To access the warranty, select the HP SupportAssistant app from the Start screen, select Mycomputer, a

2 Getting to know your computerTopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.(2)

LightsComponent Description(1)Power light ● On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off or in Hibe

Buttons and fingerprint reader (select models only)Component Description(1)Power button ● When the computer is off, press the button to turn onthe com

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy

FrontComponent Description(1)Wireless light ●White: An integrated wireless device, such as awireless local area network (WLAN) device and/or a Bluetoo

RightComponent Description(1)USB 3.0 ports (2) Connect optional USB devices.(2)DisplayPort Connects an optional digital display device, such as a high

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

LeftComponent Description(1)Power connector Connects an AC adapter.(2) Vent Enables airflow to cool internal components.NOTE: The computer fan start

DisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN).(2) WWAN a

BottomComponent Description(1) Wireless and memory modulecompartmentContains the wireless and memory modules.CAUTION: To prevent an unresponsive sys

Component Description(6)Battery release latch Releases the battery from the battery bay.(7) Battery bay and SIM slot Contains the battery. Supports

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

To use operating system controls:▲ From the Start screen, type network and sharing, select Settings, and then select Networkand Sharing Center.For mor

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:● A broadband modem (either DSL or cable) (1) and high

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I

For information about inserting and removing the SIM, see the Inserting and removing a SIMon page 18.For information about HP Mobile Broadband and how

Connecting to a wired networkThere are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cab

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

4 Pointing devices and keyboardUsing pointing devicesNOTE: In addition to the pointing devices included with your computer, you can use an externalUSB

NOTE: TouchPad gestures are not supported in all programs.1. From the Start screen, type mouse, select Settings, and then select Mouse from the list o

Pinching/zoomingPinching and zooming allow you to zoom out or in on images or text.●Zoom in by placing two fingers together on the TouchPad zone and t

NOTE: Rotate is intended for specific apps where you can manipulate an object or image. It maynot be functional for all apps.2-Finger click (select mo

Edge swipes (select models only)Edge swipes allow you to access toolbars on your computer for tasks such as changing settings andfinding or using apps

Left-edge swipeSwipe your finger gently from the left edge of the TouchPad to switch between recently opened apps.●Swipe from the left edge of the Tou

NOTE: Depending on the country or region, your keyboard may have different keys and keyboardfunctions than those discussed in this section.Identifying

Using keypadsThe computer includes an embedded numeric keypad. The computer also supports an optionalexternal numeric keypad, or an optional external

Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off thekeypad.NOTE

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)● Integrated webcam● Preinstalled multimedia softwa

iv Safety warning notice

WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones,earbuds, or a headset. For additional safety informatio

VideoYour computer has the following external video ports:●VGA●DisplayPortNOTE: Refer to Getting to know your computer on page 4 for information about

NOTE: To transmit video and/or audio signals through the DisplayPort, you need a DisplayPortcable (purchased separately).NOTE: One DisplayPort device

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to see both types of

NOTE: You cannot initiate any type of networking connection or perform any computer functionswhile the computer is in the Sleep state.Initiating and e

Using the power meterThe power meter is located on the Windows desktop in the notification area, at the far right of thetaskbar. The power meter allow

To access battery information:▲ To access battery information, select the HP Support Assistant app from the Start screen, andthen select Battery and p

Using Battery CheckHelp and Support provides information on the status of the battery installed in the computer.To run Battery Check:1. Connect the AC

Resolving a low battery levelResolving a low battery level when external power is available▲ Connect one of the following devices:●AC adapter●Optional

3. Slide the battery outward, then lift the front of the battery (2), and then pull it outward (3) toremove the battery from the computer.Conserving b

Table of contents1 Welcome ...

select User guides. To access battery information, select the HP Support Assistant app from theStart screen, and then select Battery and performance.R

NOTE: The following instructions apply to computers with user-replaceable batteries.1. Shut down the computer.2. Remove the battery (see Inserting or

7 External cards and devicesUsing Media Card Reader cards (select models only)Optional digital cards provide secure data storage and convenient data s

3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot.Using smart cards (s

Removing a smart card▲ Grasp the edge of the smart card, and then pull it out of the smart card reader.Using a USB deviceUniversal Serial Bus (USB) is

Removing a USB deviceCAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to removethe USB device.CAUTION: To reduce the

2. Align the docking posts on the docking device with the receptors on the bottom of the computerand lower the computer into the docking device (2) un

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

Intel Smart Response Technology (select models only)Intel Smart Response Technology (SRT) is an Intel Rapid Storage Technology (RST) caching featureth

Replacing the hard drive coverReplace the hard drive cover after accessing the hard drive.1. Align the tabs on the hard drive cover (1) with the notch

Using the pointing stick ... 20Using the TouchPad .

6. Lift the hard drive, and then pull the hard drive out of the hard drive bay.Installing a hard driveNOTE: Your computer may look slightly different

4. Insert the battery (see Inserting or removing the battery on page 38).5. Turn the computer right-side up, and then reconnect AC power and external

Using HP 3D DriveGuardHP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under eitherof the following conditions:

Using HP 3D DriveGuard softwareThe HP 3D DriveGuard software enables you to perform the following tasks:● Enable and disable HP 3D DriveGuard.NOTE: De

5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place.6. Close the disc tray.NOTE: After you insert a disc, a short

2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outeredges of the disc. Hold the disc by the edges and a

Sharing optical drivesAlthough your computer may not have an integrated optical drive, you can access software and data,and install applications, by s

9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c

Using passwordsA password is a group of characters that you choose to secure your computer information. Severaltypes of passwords can be set, dependin

Finding additional battery information ... 35Using Battery Check ...

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.DriveLock master password* Protects

3. Use a pointing device or the arrow keys to select Security > Setup BIOS AdministratorPassword, and then press enter.4. When prompted, type a pas

Entering a BIOS administrator passwordAt the BIOS administrator password prompt, type your password (using the same kind of keys youused to set the pa

11. To confirm DriveLock protection on the drive you have selected, type DriveLock in theconfirmation field, and then press enter.NOTE: The DriveLock

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device orexternal MultiBay).At th

8. Type your master password, and then press enter.9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen

5. Use a pointing device or the arrow keys to select Disable protection.6. To save your changes and exit Computer Setup, click the Save icon in the lo

Updates to the operating system and other software may have become available after the computerleft the factory. To be sure that all available updates

to fill in password fields on websites and other programs that require a logon. Refer to the fingerprintsoftware Help for instructions.After you creat

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding

Removing the hard drive ... 49Installing a hard drive ...

c. Tilt the door up from the computer slightly (2) and slide the door toward the front of the unit.Lift the door (3) up and away from the computer.5.

6. Insert a new memory module:CAUTION: To prevent damage to the memory module, hold the memory module by the edgesonly. Do not touch the components on

c. Rotate the door down (2), and then tighten the 3 screws (3).8. Insert the battery (see Inserting or removing the battery on page 38).9. Turn the co

WARNING! To prevent electric shock or damage to components, do not attempt to clean yourcomputer while it is turned on:Turn off the computer.Disconnec

Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information forHP business computers w

11 Backup and recoveryTo protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard dri

NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, select Sett

NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in Help and Support. From the Sta

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an

Using the fingerprint reader (select models only) ... 67Locating the finge

12 Computer Setup (BIOS) and AdvancedSystem DiagnosticsUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication

To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes:Click the Exit icon in th

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp

NOTE: If you need to stop a diagnostics test while it is running, press esc.84 Chapter 12 Computer Setup (BIOS) and Advanced System Diagnostics

13 SupportContacting supportIf the information provided in this user guide or Help and Support does not address your questions,you can contact support

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

14 Specifications● Input power●Operating environmentInput powerThe power information in this section may be helpful if you plan to travel internationa

A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your

B Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec