HP dv7-1273cl Technical Information

HP Pavilion dv7 Entertainment PCMaintenance and Service Guide

Category Description Discrete graphics subsystem memory●ATI Mobility Radeon HD 4650 (M96) with 1024 MB (64 MB × 16 DDR3 × 8 PCs)●ATI Mobility Radeon

8. Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sinkassembly and syste

ProcessorNOTE: The processor spare part kit includes thermal material.Description Spare part numberIntel Core™2 Quad Q9100 2.26-GHz with 12-MB L2 cach

2. Lift the processor (2) straight up and remove it.NOTE: When you install the processor, the gold triangle (3) on the processor must be alignedwith t

5 Setup UtilityWARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshootingand repair procedures are detailed to

Using the Setup UtilityChanging the language of the Setup UtilityThe following procedure explains how to change the language of the Setup Utility. If

Restoring default settings in the Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If the Setup Utilit

Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of the Setup Utility menu items listed in t

Select To do thisFan Always On Enabled/disable Fan Always On. When enabled, the computer fan will always be on.Boot Options Set the following boot opt

6 SpecificationsComputer specifications Metric U.S.DimensionsWidth46.60 cm 18.35 inDepth 30.90 cm 12.16 inHeight (front to back) 3.90 to 4.70 cm 1.53

17.3-inch, HD+ flush glass AntiGlare displayspecifications Metric U.S.DimensionsHeight20.7 cm 12.15 inWidth 33.1 cm 17.03 inDiagonal 43.9 cm 17.29 in

Category Description Single hard drive configurations:●500-GB, 5400-rpm●320-GB, 7200-rpm●320-GB, 5400-rpm●250-GB, 7200-rpm●250-GB, 5400-rpmOptical dr

17.3-inch HD+ BrightView display specifications Metric U.S.DimensionsHeight30.7 cm 12.15 inWidth 43.1 cm 17.03 inDiagonal 43.9 cm 17.29 inNumber of c

Hard drive specifications 500-GB* 320-GB* 250-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 101 g 101 g 101 gInterface type AT

Blu-ray ROM DVD±R/RW SuperMulti DL DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I, CD-I Brid

DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE

Hardware DMA System functionDMA4 Direct memory access controllerDMA5* Available for PC CardDMA6 Not assignedDMA7 Not assigned*PC Card controller can u

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3

System I/O address specificationsI/O address (hex) System function (shipping configuration)00-1F DMA Controller Channel 0-3CF7 PCI Bus on MS ACPI-Comp

I/O address (hex) System function (shipping configuration)BC - BD Programmable Interrupt Controller (Aliases)C0 - DF DMA Controller Channel 4-7F0 Nume

System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C

7 Screw listingThis section provides specification and reference information for the screws used in the computer.Screws listed in this section are ava

Category Description Support for TV tuner antennas for both DVB-T and ATSC/NTSCExternal media card One ExpressCard 54 slot Digital Media Slot suppor

Phillips PM2.5×3.0 screw (silver)Color Quantity Length Thread Head diameterSilver 12 3.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the display

Where used: 4 screws that secure the display hinges to the display panel on computer models equippedwith flush glass display assembliesWhere used: 4 s

Phillips PM2.5×7.0 screwColor Quantity Length Thread Head diameterBlack 24 7.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the optical drive to

Where used: 11 screws that secure the top cover to the base enclosureWhere used: One screw that secures the power connector and bracket to the base en

Where used: 2 screws that secure the switch cover to the computerWhere used: 2 screws that secure the top cover to top of the computer116 Chapter 7

Phillips PM2.5×6.0 captive screwColor Quantity Length Thread Head diameterBlack 10 6.0 mm 2.5 mm 5.0 mmWhere used:(1) 4 captive screws that secure the

Where used: 3 screws that secure the fan/heat sink to the system board in computer models equippedwith discrete graphics118 Chapter 7 Screw listing

Phillips PM2.0×4.0 screw (black)Color Quantity Length Thread Head diameterBlack 8 4.0 mm 2.0 mm 4.5 mmWhere used: One screw that secures the TV tuner

Where used: One screw that secures the WLAN module to the system boardWhere used: 4 screws that secure the top cover to the base enclosure (along top

Where used: One screw that secures the Bluetooth module to the top coverPhillips PM2.0×4.0 screw (black) 121

Category DescriptionServiceability AC adapter Battery (system) Hard drives (2) Memory module Optical drive5

Phillips PM2.0×4.0 screw (silver)Color Quantity Length Thread Head diameterSilver 11 4.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the optical

Where used: One screw that secures the webcam/microphone module to the display bezel on computermodels equipped with flush glass display assembliesWhe

Phillips PM2.5×4.0 screw (silver)Color Quantity Length Thread Head diameterSilver 10 4.0 mm 2.5 mm 5.0 mmWhere used: 6 screws that secure the display

Where used: 4 screws that secure the hinge cover to the display enclosure on computer modelsequipped with flush glass display assembliesPhillips PM2.5

Phillips PM2.5×4.0 broadhead screwColor Quantity Length Thread Head diameterSilver 3 4.0 mm 2.5 mm 8.0 mmWhere used: 3 screws, located inside the hard

Phillips PM2.5×5.0 screwColor Quantity Length Thread Head diameterBlack 12 5.0 mm 2.5 mm 4.4 mmWhere used: One screw that secures the USB board to the

Where used: 2 screws that secure the system board to the base enclosureWhere used: One screw that secures the audio/infrared board to the base enclosu

Phillips PM2.5×5.0 broadhead screwColor Quantity Length Thread Head diameterBlack 3 5.0 mm 2.5 mm 8.0 mmWhere used: 3 screws that secure the subwoofer

Phillips PM2.5×6.5 screwColor Quantity Length Thread Head diameterBlack 2 6.5 mm 2.5 mm 4.5 mmWhere used: 2 screws that secure the display bezel to th

Phillips PM2.5×14.0 captive screwColor Quantity Length Thread Head diameterSilver 6 14.0 mm 2.5 mm 4.5 mmWhere used: 3 screws that secure the fan/heat

2 ComponentsTop componentsTouchPadComponent Description(1) TouchPad light●White: TouchPad is enabled.●Amber: TouchPad is disabled.(2) TouchPad* Moves

Where used: 3 screws that secure the fan/heat sink to the system board in computer models equippedwith UMA graphics132 Chapter 7 Screw listing

8 Backup and RecoveryRecovering system informationRecovery after a system failure is as complete as your most current backup. HP recommends that youcr

Creating recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you ex

Backing up your informationWhen to back up●On a regularly scheduled basisNOTE: Set reminders to back up your information periodically.●Before the comp

When to create restore points●Before you add or extensively modify software or hardware●Periodically, whenever the system is performing optimallyNOTE:

Performing a recoveryNOTE: You can recover only files that you have previously backed up. HP recommends that you useRecovery Manager to create an enti

9 Connector pin assignments1394Pin Signal1 Power2 Ground3 TPB-4 TPB+5 TPA-6TPA+Audio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 Grou

Audio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundExternal monitorPin Signal1 Red analog2 Green analog3 Blue an

HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS

RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive

LightsComponent Description(1) Caps lock light On: Caps lock is on.(2) Power lights (2)*●On: The computer is on.●Blinking: The computer is in the Slee

Universal Serial BusPin Signal1 +5 VDC2 Data -3 Data +4 Ground142 Chapter 9 Connector pin assignments

10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from

Requirements for specific countries or regionsCountry or region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Ca

11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane

10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift

15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from

19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the LCD panel to the display rear panel.21. Release the

IndexSymbols/Numerics1394 portidentifying 14pin assignments 1381394 Power Saving 98AAC adapter, spare partnumbers 27, 28administrator password 98appl

Component Description(8) Battery light●On: A battery is charging.●Blinking: A battery that is the only available power source hasreached a low battery

display componentsillustrated 24recycling 145display enclosureremoval 66display enclosure, BrightViewillustrated 25spare part numbers 25, 31, 33displ

lightsbattery 8, 12caps lock 7Digital Media Slot 14drive 8, 12mute 7num lock 7power 7, 12TouchPad 6volume down 7volume mute 7volume up 7webcam 16wi

optical drives 3pointing device 4ports 4power requirements 4processors 1product name 1security 4serviceability 5TV tuner 3webcam 3wireless 3product na

spare part number 21, 32, 83spare part numbers 33USB ports, identifying 13, 14using system restore points 135Vvents, identifying 13, 15Virtualizati

Buttons and fingerprint reader (select models only)Component Description(1) Power button*●When the computer is off, press the button to turn on thecom

Component Description(7) Next/fast forward button●Plays the next track or chapter when the button is pressedonce.●Fast forwards media when pressed in

KeysComponent Description(1) esc key Displays system information when pressed in combination withthe fn key.(2) fn key Executes frequently used system

© Copyright 2009 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-Packard Company under lic

Front componentsComponent Description(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off or

Rear componentComponent DescriptionVent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to cool internalcom

Left-side componentsComponent Description(1) External monitor port Connects an external VGA monitor or projector.(2) Expansion port 3 Connects the com

Bottom componentsComponent Description(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay.(3) Vents

Display componentsComponent Description(1) Internal display switch Turns off the display and initiates Sleep if the display is closed whilethe power i

3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided

Computer major components18 Chapter 3 Illustrated parts catalog

Item Description Spare part number(1) 17.3-inch display assembly (includes wireless antenna transceivers and cables) HD+ flush glass AntiGlare display

Item Description Spare part number(10) Modem moduleNOTE: The modem module spare part kit does not include a modem module cable. The modem module cable

Item Description Spare part number(17) USB board (includes cable) For use in computers with discrete graphics subsystems 516332-001 For use in com

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Item Description Spare part number Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barb

Item Description Spare part number Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barbu

Display assembly componentsFlush glass display assembly spare partsItem Description Spare part number(1) Display enclosure (includes wireless antenna

BrightView panelItem Description Spare part number(1) Display bezel 516305-001(2) Display Hinge Kit (includes left and right hinges) 516306-001(3) Web

Mass storage devicesItem Description Spare part number(1) Hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, an

Miscellaneous partsDescription Spare part numberAC adapters120-W AC adapter463953-00190-W AC adapter 463955-00165-W AC adapter 463958-001Wired headset

Sequential part number listingSpare partnumberDescription371693-003 Wired headset with volume control430958-001 Wireless laser mouse (includes infrare

Spare partnumberDescription482899-002 DVB-T/ANG TV tuner moduleNOTE: The TV tuner module spare part kit does not include a TV tuner module cable. The

Spare partnumberDescription504593-002 Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,Antigua and Bar

Spare partnumberDescription513592-001 Intel Core2 Duo T6400 processor (2.00-GHz with 2-MB L2 cache and 800-MHz FSB)513593-001 Intel Core2 Duo T6600 pr

iv Safety warning notice

Spare partnumberDescription516332-001 USB board for use in computers with discrete graphics subsystems (includes cable)516333-001 Subwoofer516334-001

Spare partnumberDescription516357-A41 Keyboard for use in white computers in Belgium516357-AD1 Keyboard for use in white computers in South Korea51635

Spare partnumberDescription519265-221 Black molded keyboard for use in the Czech Republic519265-251 Black molded keyboard for use in Russia519265-A41

Spare partnumberDescription535085-001 Optical drive board for computers with UMA graphics subsystems535086-001 Base enclosure for use only in full-fea

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 110 screws, in 13 different sizes, that

Table of contents1 Product description2 ComponentsTop components ...

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, sparepart number 516326-001. There are 4

BatteryDescription Spare part number8-cell, 73-Wh, 2.55-Ah Li-ion battery 516355-0016-cell, 47-Wh, 2.55-Ah Li-ion battery 516354-001Before disassembli

Optical driveNOTE: The optical drive spare part kit includes an optical drive bezel and bracket.Description Spare part numberBlu-ray ROM DVD±R/RW Supe

5. Remove the two Phillips PM2.0×4.0 screws that secure the optical drive bracket to the optical driveand remove the bracket.Reverse this procedure to

2. Lift the right side (2) of the primary hard drive cover, and then remove the cover (3).Reverse this procedure to install the primary hard drive cov

2. Lift the rear edge (2), and remove the cover (3).Reverse this procedure to install the secondary hard drive cover.Component replacement procedures

Hard driveNOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylar coverwith tab, and 4 rubber isolators.De

3. Remove the hard drive (4).Reverse this procedure to install the hard drive.Component replacement procedures 49

WLAN moduleDescription Spare part numberIntel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001Intel Wi-Fi Link

Description Spare part numberBroadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize,Canada, the Cayman Islands, Guam,

Electrostatic discharge damage ... 38Packaging and transporting guidelines ...

3. Remove the WLAN module (3) by pulling it away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorrect inser

RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip

Memory moduleDescription Spare part number4096-MB 516337-0012048-MB 516336-0011024-MB 516335-001Before removing the memory module, follow these steps:

TV tuner moduleNOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tunermodule cable is included in the Cable Kit

3. Remove the TV tuner module (3).NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect insertion into theTV tuner module slot.R

Switch cover and keyboardDescription Spare part numberSwitch cover, for use in white computers (includes LED board and cable) 516300-001Switch cover,

Remove the switch cover and keyboard:1. Remove the following screws:(1) Three Phillips PM2.5×7.0 screws that secure the keyboard to the computer(2) Th

6. Remove the four Phillips PM2.0×4.0 screws (2) that secure the keyboard to the computer.7. Lift the keyboard (3) until the keyboard connector on the

11. Disconnect the LED board cable (2) from the LIF connector on the system board.12. Remove the switch cover.Reverse this procedure to install the sw

Power button boardDescription Spare part numberPower button board for use in computers with discrete graphics subsystems (includes cable) 516329-001Po

System Configuration menu ... 98Diagnostics menu ...

Speaker assemblyDescription Spare part numberSpeaker assembly 516323-001Before removing the speaker assembly, follow these steps:1. Shut down the comp

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is available using spar

Display assemblyNOTE: The display assembly includes a webcam, 2 microphones, and 2 wireless antenna transceiversand cables.Description Spare part numb

2. Remove the WLAN antenna cables from the clips (3) built into the top cover.CAUTION: Support the display assembly when removing the following screws

5. If it is necessary to replace the display enclosure or any of the display assembly internalcomponents, remove the following screw covers and screws

11. If it is necessary to remove the hinge cover, remove the four Phillips PM2.5×5.0 screws (1) thatsecure the hinge cover to the display assembly, an

15. Disconnect the display panel cable from the display panel. The display panel cable is availableusing spare part number 516307-001.16. If it is nec

18. Remove the display hinge assembly (3) by lifting it straight up. The display hinges are availableusing spare part number 516444-001. The display s

19. If it is necessary to replace the display bezel or any of the display assembly internal components,remove the following screw covers and screws:(1

23. Disconnect the webcam/microphone module cable (2) and remove the webcam/microphonemodule. The webcam/microphone module is available using spare pa

9 Connector pin assignments1394 ...

25. Flex the bottom of the display panel (1) back and release the display hinges. Remove the displaypanel (2).26. If it is necessary to replace the di

28. If it is necessary to remove the display panel cable, remove the adhesive plastic strip (1) from thedisplay panel cable, and lift up the display p

Top coverDescription Spare part numberFor use only with white computer models equipped with a fingerprint reader; includes fingerprintreader board5162

2. Remove the 3 Phillips 2.5×4.0 silver broadhead screws (1) and 11 Phillips PM2.5×7.0 screws (2)that secure the top cover to the bottom of the comput

4. Remove the following screws that secure the top cover to the computer:(1) 4 black PM2.0×4.0 screws(2) 4 silver PM2.0×4.0 screws(3) 2 black PM2.5×7.

Modem moduleNOTE: The modem module spare part kits do not include a modem module cable. The modem modulecable is included in the Cable Kit, spare part

3. Disconnect the modem module cable (3) and remove the modem module from the system board.Reverse this procedure to install the modem module.78 Chapt

System boardNOTE: The system board spare kit includes replacement thermal material.Description Spare part numberSystem board with ATI Mobility Radeon

●Fan/heat sink assembly (see System board on page 79)●Processor (see System board on page 79)Remove the system board:1. Disconnect the following cable

2. Disconnect the hard drive connector cables from the system board.3. Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to th

1 Product descriptionCategory DescriptionProduct Name HP Pavilion dv7 Entertainment PCProcessors Intel® Core™2 Quad Q9100 2.26-GHz with 12-MB L2 cache

5. If it is necessary to remove the optical drive board from the system board, pull the optical driveboard straight off the system board. The optical

e. Display assembly (see Display assembly on page 64).f. Top cover (see Top cover on page 74).Remove the audio/infrared board:1. Remove the Phillips P

4. Remove the battery (see Battery on page 43).5. Remove the following components:a. Hard drive (see Hard drive on page 48).b. Optical drive (see Opti

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet andthen unplugging the AC adapter from the computer.4.

TV tuner module cableNOTE: The TV tuner module cable is available in the Cable Kit, spare part number 516328-001.Before removing the TV tuner module c

3. Remove the assembly from the enclosure (3).Reverse this procedure to install the TV tuner module cable.Modem module cableNOTE: The modem module cab

1. Release the cable from the clips (1) built into the base enclosure.2. Remove the RJ-11 jack (2) from the clip built into the base enclosure.3. Remo

g. USB board (see USB board on page 83).h. System board (see System board on page 79).Remove the power connector cable:1. Remove the Phillips PM2.5×7.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet andthen unplugging the AC adapter from the computer.4.

4. Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sinkassembly and syste