HP 14-b062LA Technical Information

HP Pavilion Sleekbook 14 andHP Pavilion Ultrabook 14Maintenance and Service Guide

Category Description Intel HM70computermodelIntel HM77with internalgraphics(UMA)computermodelIntel HM77withdiscretegraphicscomputermodelAMD A68Mcomput

9 Ubuntu Linux – Backing up, restoring,and recoveringRecovery after a system failure is as good as your most recent backup. As you add new software an

To create the restore image:1. Click the System menu icon at the far right of the top panel, and then click System Settings >Backup.2. Select Stora

3. Select Storage from the panel on the left side of the window, click the down-arrow next toBackup Location, and select Ubuntu One from the drop-down

10 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 22

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto

11 RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and

IndexAAC adapterlights 14spare part number 23, 24, 28action keysidentifying 11Advanced System Diagnosticsusing for Ubuntu Linuxcomputer models 83anten

Ffactory settings, restoring forUbuntu Linux computer models81fanremoval 68spare part number 21, 26, 68feetlocations 36spare part number 21, 25, 36fn

portsHDMI 13USB 2.0 12USB 3.0 13ports, product description 5power button boardremoval 45spare part number 18, 25, 45power button, identifying 10power

Category Description Intel HM70computermodelIntel HM77with internalgraphics(UMA)computermodelIntel HM77withdiscretegraphicscomputermodelAMD A68Mcomput

selecting for Ubuntu Linuxcomputer models 80starting for Ubuntu Linuxcomputer models 80slotsDigital Media 13security cable 12speaker assemblyremoval 6

Category Description Intel HM70computermodelIntel HM77with internalgraphics(UMA)computermodelIntel HM77withdiscretegraphicscomputermodelAMD A68Mcomput

Category Description Intel HM70computermodelIntel HM77with internalgraphics(UMA)computermodelIntel HM77withdiscretegraphicscomputermodelAMD A68Mcomput

Category Description Intel HM70computermodelIntel HM77with internalgraphics(UMA)computermodelIntel HM77withdiscretegraphicscomputermodelAMD A68Mcomput

2 External component identificationDisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslo

TopTouchPadComponent Description(1) TouchPad light (not supported on UbuntuLinux)●Amber: The TouchPad is off.●Off: The TouchPad is on.(2) TouchPad

LightsComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep (Suspend)state, which is an energy-s

Buttons and speakersComponent Description(1)Power button ● When the computer is off, press the button to turn onthe computer.●When the computer is in

KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key (for Windows computer models).(2) fn k

© Copyright 2012 Hewlett-PackardDevelopment Company, L.P.AMD and AMD Radeon are trademarks ofAdvanced Micro Devices, Inc. Bluetooth isa trademark owne

Left sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to a

Right side Component Description(1)Power light ● White: The computer is on.●Blinking white: The computer is in the Sleep(Suspend) state, which is an e

Component Description(8) AC adapter light ●White: The AC adapter is connected and the battery ischarged.●Blinking white: The battery has reached a l

BottomComponent Description(1) Battery bay Holds the battery.(2)Battery lock Unlocks and locks the battery.(3) Vents (4) Enable airflow to cool in

3 Illustrated parts catalogService label When ordering parts or requesting information, provide the computer serial number and modeldescription provid

Computer major componentsItem Component Spare part number(1) 35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView display assembly. The displ

Item Component Spare part number ●For use in Canada 697904-DB1 ●For use in France, for use with computer models with Intel processors 697904-051 ● Fo

Item Component Spare part number ●For Windows 8 Professional 698494-601 ●For Windows 8 Standard 698494-501 ● For FreeDOS 2.0 698494-001 For use with

Item Component Spare part number ●For Windows 8 Standard 698489-501 ●For Ubuntu Linux or FreeDOS 2.0 698489-001 For use with computer models with Int

Item Component Spare part number ●320 GB, 5400 rpm 645193-005 Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket and bracketscrew

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 697907-001(2) Display Hinge Kit (includes left and right display hinge

Miscellaneous partsComponent Spare part numberAC adapter:● 65 W AC adapter 693715-001●65 W AC adapter (select models only) 707750-001Power cord (3-pin

Spare part number Description490371-202 Power cord for use in Brazil (black, 3-pin, 1.83 m), for use with computer models with Intelprocessors490371-2

Spare part number Description695192-001 4 cell, 37 Whr, 2.55 Ah Li-ion battery697901-001 Power button board (includes cable)697902-001 USB board (incl

Spare part number Description697911-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)697912-001 Screw Kit6

Spare part number Description698494-501 System board for use with computer models with switchable discrete graphics, Intel HM77chipsets, i3-3217U proc

Spare part number Description703412-601 System board for use with computer models with UMA memory, Intel HM70 chipsets, Pentium997 processors, and Win

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0

iv Safety warning notice

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Service labelWhen ordering parts or requesting information, provide the computer serial number and modelnumber provided on the service label. The serv

BatteryDescription Spare part number4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001Before disassembling the computer, follow these steps:1. Shut dow

2. Reset the battery release lock (2) to the locked position.Computer feetDescription Spare part numberRubber Feet Kit 697906-001The computer feet are

Display panelDescription Spare part numberDisplay bezel 697907-00135.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel 698523-001IMPORTANT:

3. Remove the display bezel (4).4. Remove the four Phillips screws for the display panel.NOTE: Support the display panel as you lean the panel forward

7. Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).Reverse this procedure to replace the panel.KeyboardNO

Description Spare part number●For use in Thailand 697904-281●For use in Turkey, for use with computer models with Intel processors 697904-141● For use

2. Turn the computer right-side up with the front toward you. Open the display and stand thecomputer on its right side. Insert a thin tool through the

Table of contents1 Product description ...

4. Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift upon the rear of the keyboard.5. Tilt the keyboard

Reverse this procedure to install the keyboard.Top coverNOTE: The top cover spare part kit includes the TouchPad support, TouchPad board andTouchPad c

2. Disconnect the power button cable (1) and the TouchPad cable (2).3. Close the display and turn the computer upside down.4. Remove the eight Phillip

6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).When replacing the top cover, be sure that the following com

Remove the power button board:1. Turn the top cover upside down, with the front toward you.2. Remove the Phillips screw (1) and tape that secure the p

Hard driveNOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket andscrews.Description Spare part number9.5

Remove the hard drive:1. Disconnect the USB cable on top of the hard drive from the computer.NOTE: If it is necessary to replace the hard drive cable,

3. Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.To install a hard drive, reverse the removal procedure.Com

USB board/audio jackDescription Spare part numberUSB board (includes cable and audio-out/audio-in jack) 697902-001IMPORTANT: Make special note of each

WLAN moduleDescription Spare part numberIntel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, foruse with comput

Top cover ... 43Power button b

Remove the WLAN module:1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The 1/black WLAN antenna cable is connect

3. Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: The WLAN module is designed with a notch to prevent incorrect

System boardNOTE: The processor is included on the system board.The system board Thermal Material Kit, part number 680571-001, includes replacement th

Description Spare part number●For Windows 8 Standard 698492-501●For Ubuntu Linux or FreeDOS 2.0 698492-001For use with computer models with Intel HM77

Before removing the system board, follow these steps:1. Shut down the computer.2. Disconnect all external devices connected to the computer.3. Disconn

2. Remove the power connector bracket Phillips screw (1) and remove the power connectorbracket (2).3. Remove the two Phillips screws (3) that secure t

6. Disconnect the power connector cable (3).7. Remove the hard drive cable: a. Turn the system board upside down, with the front toward you.b. Disconn

Memory moduleWARNING! To reduce the risk of electric shock and damage to the equipment, unplug the powercord and remove all batteries before installin

3. Remove the memory module (2) by pulling it away from the slot at an angle.CAUTION: To prevent damage to the memory module, hold the memory module b

2. Press down on the left and right sides of the memory module (2) until the side retention clipssnap back into place.3. Reverse the previous steps to

Hard drive specifications ... 858 Wi

RTC batteryDescription Spare part numberRTC battery 697917-001IMPORTANT: Make special note of each screw and screw lock size and location during remov

mSATA solid-state driveDescription Spare part numbermSATA solid-state drive, 32 GB drive (for use with computer models with Intel Core processors,not

2. Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2).NOTE: The drive tilts up to remove. The drive is designed with a notch

PCH heat sinkDescription Spare part numberPCH heat sink 699248-001IMPORTANT: Make special note of each screw and screw lock size and location during r

Heat sinkDescription Spare part numberUMA graphics heat sink 697915-001Switchable discrete graphics heat sink 697916-001IMPORTANT: Make special note o

2. Remove the heat sink. If you have an UMA graphics heat sink, go to step c.a. Loosen all of the captive screws (1) and (2) and then lift the switcha

c. Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the systemboard.d. Thoroughly clean the thermal connections (1) on the s

3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

4. Remove the battery (see Battery on page 35).5. Remove the keyboard (see Keyboard on page 39).6. Remove the top cover (see Top cover on page 43).7.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

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Before removing the display assembly, follow these steps:1. Shut down the computer.2. Disconnect all external devices connected to the computer.3. Dis

CAUTION: Support the display assembly when removing the following screws. Failure to supportthe display assembly can result in damage to the display a

c. Remove the webcam/microphone module (2).3. Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift thedisplay bra

b. Detach and release the display panel cable (it is attached to the display enclosure withdouble-sided tape), and remove the cable (2).5. If it is ne

IMPORTANT: Make special note of each screw and screw lock size and location during removaland replacement.Before removing the power connector, follow

5 Windows 8 – Using Setup Utility (BIOS)and System DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all t

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start Sy

6 Ubuntu Linux – Using Setup Utility(BIOS) and System DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between al

Displaying system information1. Start Setup Utility.2. Select the Main menu. System information such as the system time and date, and identificationin

1 Product descriptionCategory Description Intel HM70computermodelIntel HM77with internalgraphics(UMA)computermodelIntel HM77withdiscretegraphicscomput

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.Using Advanced System Di

7 SpecificationsComputer specifications Metric U.S.Dimensions:Width 34.7 cm 13.67 inDepth 23.8 cm 9.37 inHeight (front to back) 2.1 cm .83 inWeight: 1

35.6 cm (14.0 in), display specifications Metric U.S.DimensionsWidth 32.4 cm 12.8 inHeight 19.3 cm 7.6 inDiagonal 35.6 cm 14.0 inNumber of colors 262K

8 Windows 8 – Backing up, restoring,and recoveringYour computer includes tools provided by HP and the operating system to help you safeguard yourinfor

choose to reset the computer by reinstalling Windows or choose to recover using HP RecoveryManager. NOTE: File History is not enabled by default, so y

Restore and recoveryThere are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise:● I

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an

Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if yoursystem does not have an