HP 17-j070ca Technical Information

HP ENVY 17Maintenance and Service Guide

Category DescriptionPanel 17.3-in, WVA full high-definition (FHD), LED, AntiGlare (1920×1080, 6 mm) display; typicalbrightness: 300 nits17.3-in, SVA h

Using system restore pointsA system restore point allows you to save and name a snapshot of your hard drive at a specific point intime. You can then r

8 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3GroundAudio-out (headphone)Pin Signal1 Audio out, left ch

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground11

HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1 shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS

RJ-45 (network)Pin Signal1Transmit +2Transmit -3 Receive +4Unused5Unused6 Receive -7Unused8UnusedUniversal Serial BusPin Signal1 +5 VDC2Data3 Data +4G

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.2. Lift up and out on

4.Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel a

Category Description Supports the following dual hard drive configurations:●2 TB: 1-TB HD (5200-rpm, 12.5-mm) × 2●1500 GB: 750-GB HD (5200-rpm, 12.5-

10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the

15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.17. Remove the backlight frame from t

18.Remove the backlight from the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20.Remove the screws (2) that secure the LCD

IndexAAC adapter, spare partnumber 25, 29action keys 8antennalocation 6removal 76spare part number 22, 27, 76audio, product description 3audio-in jack

external monitor portconnector pinout 94location 12Ffan/heat sink assemblyremoval 64spare partnumbers 20, 28, 29, 64feetlocations 36removal 52spare pa

eSATA 12external monitor 12HDMI 12mini DisplayPort 12monitor 12product description 4SuperSpeed USB 12Universal Serial Bus(USB) 12, 14power button 7pow

Category DescriptionEthernet Integrated 10/100/1000 GB network interface card (NIC)Wireless Integrated wireless local area network (WLAN) options by w

Category Description Support for the following batteries:●9-cell, 2.80-Ah (93-Wh) Li-ion battery●6-cell, 2.80-Ah (62-Wh) Li-ion batterySecurity Secur

2 External component identificationTop componentsDisplay componentsItem Component Description(1) WLAN antennas (2)* Send and receive wireless signals

Item Component Description(5) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on.NOTE: Th

KeysItem Component Description(1) esc key Displays system information when pressed incombination with the fn key.(2) fn key Executes frequently used s

LightsItem Component Description(1) TouchPad off indicator●Amber: The TouchPad is off.●Off: The TouchPad is on.(2) Caps lock light●White: Caps lock is

TouchPadItem Component Description(1) TouchPad off indicator Turns the TouchPad on and off. Quickly double-tap theTouchPad off indicator to turn the T

Front componentsItem Component Description(1) Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state.●Off: The comp

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Intel is a trademark of Intel Corporation inthe U.S. and other countries. Microsoft,Windows,

Left-side componentsItem Component Description(1) Vent Enables airflow to cool internal components.NOTE: The computer fan starts up automatically toco

Item Component Description(8) Audio-out (headphone) jack/Audio-in (microphone)jackProduces sound when connected to optional poweredstereo speakers, he

Right-side componentsItem Component Description(1) USB ports (2) Connect optional USB devices.(2) Digital Media Slot●Memory Stick●Memory Stick Pro●Mul

Bottom componentsItem Component Description(1) Subwoofer Contains the subwoofer speaker.(2) Battery bay Holds the battery.NOTE: The battery is preinst

3 Illustrated parts catalog16 Chapter 3 Illustrated parts catalog ENWW

Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag.Item Componen

Computer major components18 Chapter 3 Illustrated parts catalog ENWW

Item Description Spare partnumber(1) Display assembly (includes display panel cable, webcam/microphone module and cable, and 2 wirelessantenna cables

Item Description Spare partnumber Plastics Kit, includes: 603795-001(9a) Hard drive cover(9b) memory module compartment cover(10) Processor (includes

Item Description Spare partnumber 2-GB 598856-001(19) WLAN module: Broadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda,Barba

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Display assembly subcomponentsItem Description Spare partnumber(1) Webcam/microphone module 603779-001(2) Bluetooth module 537921-001(3) Display Cable

Plastics KitItem Description Spare partnumber Plastics Kit, includes: 603795-001(1) memory module compartment cover (includes 2 captive screws, secur

Mass storage devicesItem Description Spare partnumber(1) Optical drive: Blu-ray ROM DVD±RW Super Multi Double-Layer Drive 603790-001 DVD±RW and CD

Miscellaneous partsDescription Spare partnumber120-W HP Smart AC adapter (PFC RC/V 3-wire) 609941-001Power cord:For use in Australia 490371-011For use

Sequential part number listingSpare partnumberDescription409371-001 Power cord for use in the United States and Canada409371-011 Power cord for use in

Spare partnumberDescription583053-001 Intel Core i7-820QM 1.73-GHz (SC turbo up to 3.06-GHz), 45W processor (includes replacementthermal material)5861

Spare partnumberDescription603789-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive603790-001 Blu-ray ROM DVD±RW Super Multi Double-Layer Driv

Spare partnumberDescription604064-001 USB/Card Reader board (includes cable)608650-001 Fan/heat sink assembly for use only with Intel Core i7, 45-W pr

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage to thecomputer, damage to a drive, or loss of i

iv Safety warning notice ENWW

CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 82 screws and screw locks that must be r

Item Component Description(4) Model description This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer.(5)

BatteryDescription Spare part number9-cell, 93-Wh, 2.8-Ah, Li-ion battery 593550-0016-cell, 62-Wh, 2.8-Ah, Li-ion battery 593562-001Before disassembli

Primary hard driveNOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable.Description Spare part number640-GB

2.Pivot the front edge of the hard drive cover upward.3. Remove the hard drive cover. The hard drive cover is included in the Plastics Kit, spare part

7.Lift the primary hard drive bracket straight up (2) and remove the bracket from the hard drive.8. If it is necessary to replace the primary hard dri

RTC batteryDescription Spare part numberRTC battery 602745-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

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Memory moduleDescription Spare part number4-GB (PC3, 10600, 1333-MHz) 599092-0012-GB (PC3, 10600, 1333-MHz) 598856-001Before removing a memory module,

5.Remove the memory module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect in

Secondary hard driveNOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable.Description Spare part number640-

Remove the secondary hard drive:1. Disconnect the secondary hard drive cable from the system board, and then release the cablefrom the clips and routi

4.Remove the secondary hard drive (2) by sliding it up and away from the computer at an angle.5. If it is necessary to replace the secondary hard driv

7.If it is necessary to replace the secondary hard drive connector cable, disconnect the cable fromthe hard drive. The secondary hard drive bracket an

WLAN moduleDescription Spare part numberBroadcom 43224 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Barbados,Belize, Canada, the Cay

Remove the WLAN module:1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The 1/black WLAN antenna cable is connect

KeyboardNOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable.Description Spare part numberFor use in Belgium 603791-

Remove the keyboard:1. Remove the three Phillips PM 2.5×5.0 screws (1) and the Phillips PM 2.5×7.0 (2) screw thatsecure the keyboard to the computer.2

Component replacement procedures ... 35Service tag ...

5.Release the ZIF connector (3) to which the keyboard light cable is attached, and then disconnectthe keyboard light cable (2) from the system board.6

3.Remove the eight Phillips PM2.5×8.0 screws (2) that secure the top cover to the computer.4.Remove the three Phillips PM2.5×5.0 screws (3) that secur

11.Remove the top cover (2).Reverse this procedure to install the top cover.54 Chapter 4 Removal and replacement procedures ENWW

Power button boardDescription Spare part numberPower button board (includes cable) 603794-001Before removing the power button board, follow these step

USB/Card Reader boardDescription Spare part numberUSB/Card Reader board (includes cable) 604064-001Before removing the USB/Card Reader board, follow t

4.Remove the USB/Card Reader board (4).Reverse this procedure to install the USB/Card Reader board.Optical driveNOTE: The optical drive spare part kit

Remove the optical drive:1. Remove the three Phillips PM2.5×5.0 screws (1) that secure the optical drive to the computer.2. Slide the optical drive (2

Power connector cableDescription Spare part numberPower connector cable 617348-001Before removing the power connector cable, follow these steps:1. Shu

System boardDescription Spare part numberSystem board (includes 1 GB of discrete graphics subsystem memory and replacement thermalmaterial)603771-001B

Remove the system board:1. Disconnect the following cables from the system board:(1) Bluetooth module cable(2) Display panel cable(3) USB/Card Reader

7 Backup and recovery ... 88Recovery discs ...

2.Disconnect the subwoofer cable (1) and the power connector cable (2) from the system board.3. Remove the two Phillips PM2.5×5.0 screws that secure t

5.Remove the system board (3) by sliding it up and to the right at an angle.Reverse this procedure to install the system board.ENWWComponent replaceme

Fan/heat sink assemblyNOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.Description Spare part numberFor use only

4.Remove the fan/heat sink assembly (3).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sinkassembly and the s

ProcessorNOTE: The processor spare part kit includes replacement thermal material.Description Spare part numberIntel Core i7-820QM 1.73-GHz (SC turbo

2.Lift the processor (2) straight up, and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4)embossed on

SpeakersDescription Spare part number Before removing the speakers, follow these steps:1. Shut down the computer. If you are unsure whether the comp

SubwooferDescription Spare part numberSubwoofer (includes cable) 603800-001Before removing the subwoofer, follow these steps:1. Shut down the computer

3.Remove the subwoofer (4).NOTE: When removing the subwoofer, make note of the location of the isolators (5) that areinstalled in screw holes.Reverse

Remove the display assembly:1. Disconnect the display panel cable (1) from the system board and release the cable from the clip(2) built into the base

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7.If it is necessary to replace the display enclosure or any of the display assembly internalcomponents:a. Remove the Mylar screw covers (1). The scre

8.If it is necessary to replace the webcam/microphone module:a. Remove the Phillips PM2.0×4.0 screw (1) that secures the webcam/microphone module toth

b.Disconnect the Bluetooth module cable (2) from the Bluetooth module.c. Remove the Bluetooth module. The Bluetooth module is available using spare pa

11.If it is necessary to replace the display hinges and hinge covers:a. Remove the two Phillips PM2.0×4.0 screws (1) that secure the hinge covers to t

12.If it is necessary to replace the wireless antenna cables and transceivers:a. Release the wireless antenna cables from the clips and routing channe

5 Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system

Navigating and selecting in Setup UtilityBecause Setup Utility is not Windows based, it does not support the TouchPad. Navigation andselection are by

Updating the BIOSUpdated versions of the BIOS may be available on the HP Web site.Most BIOS updates on the HP Web site are packaged in compressed file

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only

NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.ENWWUpdating the BIOS81

1 Product descriptionCategory DescriptionProduct Name HP ENVY 17Processors Intel® Quad Core™ processors (support Intel Turbo Boost Technology):●Intel

6 SpecificationsComputer specifications416 275 31.7 38.7 3710 8.16 Metric U.S.DimensionsWidth 41.6 cm 16.38 inDepth 27.5 cm 10.83 inHeight (front to b

416 275 31.7 38.7 3710 8.16 Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standa

17.3-inch, SVA, HD+, LED AntiGlare displayspecifications Metric U.S.DimensionsWidth 24.83 cm 9.78 inDepth 38.77 cm 15.26 inDiagonal 43.96 cm 17.31 inN

Hard drive specifications 1-TB* 750-GB* 640-GB* 500-GB* 320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mm 70 mmW

Blu-ray ROM DVD±RW Super Multi Double-LayerDrive specificationsApplicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL,BD-RE, BD-RE-DL, DVD-ROM

DVD±RW and CD-RW Super Multi Double-LayerCombo Drive specificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, M

7 Backup and recoveryRecovery after a system failure is as good as your most recent backup. HP recommends that you createrecovery discs immediately af

Recovery discsHP recommends that you create recovery discs to be sure that you can restore your computer to itsoriginal factory state if the hard driv

Performing a system recoveryRecovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager work

Backing up your informationYou should back up your computer files on a regular schedule to maintain a current backup. You canback up your information