HP ENVY Sleekbook and HP ENVYTouchsmartMaintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.
Category DescriptionAudio and video Dual array digital microphones Two integrated stereo speakers Subwoofer Separate discrete amplifiers for headpho
Category Description Supports the following batteries:●3-Cell battery - (50Whr 4.1AH) PolymerOperating system Preinstalled:●Windows 8 (64 bit)●Window
2 External component identification4 Chapter 2 External component identification
DisplayComponent Description(1) Internal microphones (2) Record sound.(2) Webcam light ● On: The webcam is in use.●Off: The webcam is not in use.(3) H
TopTouchPadComponent Description(1) TouchPad zone Moves the on-screen pointer and selects or activates items onthe screen.NOTE: The TouchPad also supp
LightsComponent Description(1)Power light ● On: The computer is on.●Blinking: The computer is in the Sleep state, which isan energy-saving mode. The c
Buttons and speakersComponent Description(1)Power button ● When the computer is off, press the button to turn onthe computer.●When the computer is in
KeysComponent Description(1) esc key Reveals system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sys
Left sideComponent Description(1)Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act a
Component Description(6)Hard drive light●Blinking white: The hard drive is being accessed.●Amber: HP 3D DriveGuard has temporarily parkedthe hard driv
© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.AMD, the AMD Arrow logo, andcombinations thereof, are trademarks ofAdvanced Micro Devices, In
Right sideComponent Description(1)Audio-out (headphone) jack/Audio-in(microphone) jackConnects optional powered stereo speakers, headphones,earbuds, a
BottomComponent Description(1) HP Triple Bass Reflex Subwoofer Provides superior bass sound.(2) Vents (2) Enable airflow to cool internal componen
3 Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial number and modeldescription provided
Computer major components Item Component Spare partnumber(1) Display panel Display panel 15.6 Brightview HD 725454–001 Display panel 15.6 Brightvi
Item Component Spare partnumber Display HU 15.6 Brightview LED FHD WLED 727461–001 Display HU 15.6 Brightview LED HD WLED 727462–001(2) Top cover 72
Item Component Spare partnumber 2–GB memory module (PC3L, 12800, 1600–MMz 691739–001 4–GB memory module (PC3L, 12800, 1600–MMz 691740–001 8–GB memo
Display assembly subcomponentsItem Component Spare part number(1) Display bezel 725442-001(2) Webcam/microphone module 725465–001(3) Hinge brackets 72
Item Component Spare part number(6) Display cable 725461–001725443–001(7) Display enclosure 725439–001725440–001Miscellaneous partsComponent Spare par
Spare partnumberDescription725438–001 WLAN Antenna for Touchscreen models725439-001 Display back cover725440-001 Display back cover (Touchscreen)72544
Spare partnumberDescription727459–001 Display panel HU 15.6 Brightview LED FHD WLED Touchscreen727460–001 Display panel HU 15.6 Brightview LED HD WLED
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your
4 Removal and replacement proceduresCAUTION: This computer does not have user-replaceable parts. Only HP authorized serviceproviders should perform th
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i
Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Service labelWhen ordering parts or requesting information, provide the computer serial number and modelnumber provided on the service label, which is
Remove the base enclosure:1. Turn the computer face down, and then remove the 4 Phillips PM 4.5 millimeter front-edgescrews from the base enclosure.2.
BatteryDescription Spare part number3 cell, 50 WHr 4.52H Li-ion battery 715050—001Before removing the battery, follow these steps:1. Shut down the com
RTC batteryDescription Spare part numberRTC battery 725458-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Hard driveDescription Spare part number750–GB, 5400 RPM, SATA Raw 2.5 in 634250—0010011–TB, 5400 RPM, SATA Raw 2.5 in 676521–001500–GB, 5400 RPM, SATA
iv Safety warning notice
2. Remove the hard drive bracket (2) from the hard drive.Reverse these procedures to reassemble and install the hard drive.Solid state driveDescriptio
2. Remove the SSD (2) from the computer.Reverse this procedure to install the SSD.Component replacement procedures 33
WLAN moduleDescription Spare part numberIntel Centrino® Wireless-N 1030 + Bluetooth combo w/ *2 antennas (802.11 b/g/n, Bluetooth 3.0) 670290-001Ralin
3. Remove the WLAN module by pulling the module away from the slot at an angle (3).NOTE: If the WLAN antennas are not connected to the terminals on th
2. Remove the memory module (2) by pulling the module away from the slot at an angle.Reverse this procedure to install a memory module.FanDescription
2. Remove the 2 Phillips PM 2.0x3.0 screws securing the fan to the top cover (2), and then lift thefan upwards (3).NOTE: You may need to remove the pi
2. Remove the cover (2).Media card readerDescription Spare part numberMedia card reader 728133–001Media card reader 727465–001Before removing the Medi
3. Remove the Media Card Reader (3).NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, theprotective sleeves must be in
System boardNOTE: The system board spare part kit includes replacement thermal material.Description Spare part numberA76M A-10–5745M for use with comp
●WLAN module see (WLAN module).● Hard drive (see Hard drive on page 31).●USB/Audio (see USB/Audio board on page 46),●Display panel cable (see Display
Table of contents1 Product description ...
3. Lift the system board up at an angle (2), and then remove the system board (3).Reverse this procedure to install the system board.42 Chapter 4 Re
Heat sinkDescription Spare part numberHeat sink 725446–001Heat sink 728132–001NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) o
2. Remove the heat sink (2).Reverse this procedure to install the heat sink.CAUTION: These screws must be installed in the sequence that is marked on
3. Remove the speaker (2).Reverse this procedure to install the speaker.Before removing the left subwoofer speaker, follow these steps;1. Shut down th
3. Remove the left subwoofer speaker (4)USB/Audio boardDescription Spare part numberUSB/Audio board (includes cable) 725452-001USB/Audio board (includ
6. Remove the USB/Audio board (6).Reverse this procedure to install the USB/Audio board.Component replacement procedures 47
TouchPad moduleDescription Spare part numberTouchPad button board (includes cable) 727463-001Before removing the TouchPad button board, follow these s
Before removing the power connector cable, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernati
5. Remove the base enclosure (see Base enclosure on page 27).6. Disconnect the battery cable (see Battery on page 29).Remove the power button board an
Display panelDescription Spare part number15.6-in, LED, BrightView display panel LED 725454-00115.6-in, LED, BrightView display panel LED Touchscreen
Solid state drive ... 32WLAN module ...
5. Remove the webcam. (see Webcam assembly on page 54).6. Remove the 10 Phillips PM screws (1) from the hinge brackets, and then remove the hingebrack
8. Remove the 4 panel screws (1), and then remove the panel (2).9. Disconnect the display panel cable connector (1) from the display panel (2), and th
11. Remove the webcam cable(3).Reverse this procedure to install the display panel.Webcam assemblyDescription Spare part numbersWebcam assembly 725465
▲Lift the webcam from the display panel (1), and then remove the webcam assembly (2).KeyboardNOTE: The keyboard spare part kit includes a keyboard cab
2. Remove the 13 Phillips PM 2.5x3.5 screws that secure the keyboard bracket.3. Lift up (1), and then remove the keyboard (2).4. Remove the 2 silver P
Before removing the antenna cables:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, an
Remove the top cover from the display:▲ To remove the top cover from the display, (see Display panel on page 51).58 Chapter 4 Removal and replacemen
5 Setup Utility (BIOS) and SystemDiagnosticsUsing Setup UtilitySetup Utility, or Basic Input/Output System (BIOS), controls communication between all
Navigating and selecting in Setup UtilityTo navigate and select in Setup Utility, follow these steps:1. Turn on or restart the computer, and then pres
Restoring factory settings in Setup UtilityNOTE: Restoring defaults will not change the hard drive mode.To return all settings in Setup Utility to the
Using f11 recovery tools ... 68Using Windows 8 operat
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, downloadand install a BIOS update only
Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. The follow
6 SpecificationsComputer specifications Metric U.S.DimensionsWidth 29.16 cm 11.48 inDepth 2.15 cm 8.46 inHeight (front to back) 2.11 to 3.19 cm 0.83 t
Metric U.S.Contrast ratio 200:1 (typical)Brightness 200 nits (typical)Pixel resolutionPitch 0.197 mm × 0.197 mmFormat 1366 × 768Configuration RGB ver
7 Backup and recoveryTo protect your information, use Windows Backup and Restore utilities to back up individual files andfolders, back up your entire
NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, click Setti
NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in HP Support Assistant. To acces
Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres
3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of
9 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household w
IndexAAC adapter light, identifying 12AC adapter, spare part numbers19action keysidentifying 9audio, product description 2audio-in (microphone) jack 1
Lleft TouchPad button, identifying6lightsAC adapter 12caps lock 7hard drive 11mute 7power 7, 11wireless 7Mmass storage deviceprecautions 23removal 31s
spare part numbers 16, 40spare parts 21Ttools required 22top coverremoval 57spare part numbers 21, 57spare parts 57touchpadspare parts 21TouchPad butt
1 Product descriptionCategory DescriptionProduct Names HP ENVY Sleekbook HP ENVY TouchsmartProcessors Intel® Core™ i5-4200U (1.6GHz, turbo up to 2.6GH
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