HP ProOne 600 G4 21.5-inch Touch All-in-One Business PC User Manual download pdf (Page 88)

Computer appears to be locked up while recording audio.

Cause Solution

The hard disk may be full. Before recording, make sure there is enough free space on the

hard disk. You can also try recording the audio le in a

compressed format.

Line-in jack is not functioning properly.

Cause Solution

Jack has been recongured in the audio driver or application

software.

In the audio driver or application software, recongure the jack or

set the jack to its default value.

Solving printer problems

If you encounter printer problems, see the documentation that came with the printer and to the common

causes and solutions listed in the following table.

Printer will not print.

Cause Solution

Printer is not turned on and online. Turn the printer on and make sure it is online.

The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application.

2. Try printing using the MS-DOS command:

DIR C:\ > [printer port]

where [printer port] is the address of the printer being

used. If the printer works, reload the printer driver.

To run MS-DOS commands, press the Windows key + r, type cmd

in the Open box, and then click OK.

If you are on a network, you may not have made the connection

to the printer.

Make the proper network connections to the printer.

Printer may have failed. Run printer self-test.

Printer will not turn on.

Cause Solution

The cables may not be connected properly. Reconnect all cables and check the power cord and electrical

outlet.

Printer prints garbled information.

Cause Solution

The correct printer driver for the application is not installed. Install the correct printer driver for the application.

80 Chapter 7 Troubleshooting without diagnostics

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HP ProOne 600 G4 21.5-inch Touch All-in-One Business PC User Manual Page 88