HP ProOne 600 G4 21.5-inch Touch All-in-One Business PC User Manual Page 86
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- Table of contents
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Drive not found (identied).
Cause Solution
recognize the new device, check to see if the device is listed within
Computer Setup. If it is listed, the probable cause is a driver
problem. If it is not listed, the probable cause is a hardware
problem.
If this is a newly installed drive, run the Computer Setup utility
and try adding a POST delay under Advanced > Boot Options.
The device is attached to a SATA port that has been hidden in
Computer Setup.
Run the Computer Setup utility and ensure Device Available is
selected for the device's SATA port in Advanced > Port Options.
Drive responds slowly immediately after power-up. Run Computer Setup and increase the POST Delay in Advanced >
Boot Options.
Nonsystem disk/NTLDR missing message.
Cause Solution
The system is trying to start from the hard drive but the hard
drive may have been damaged.
▲ Perform Drive Protection System (DPS) testing in system
ROM.
System les missing or not properly installed. 1. Insert bootable media and restart the computer.
2. Boot to the windows installation media and select the
recovery option. If only a restore kit is available, then select
the File Backup Program option, and then restore the
system.
3. Install system les for the appropriate operating system.
Hard drive boot has been disabled in Computer Setup. Run the Computer Setup utility and enable the hard drive entry in
the Advanced > Boot Options list.
Bootable hard drive is not attached as rst in a multi-hard drive
conguration.
If attempting to boot from a hard drive, ensure it is attached to
the system board dark blue SATA connector.
Bootable hard drive is not listed rst in the Boot Order. Run the Computer Setup utility and select Advanced > Boot
Options and ensure the bootable hard drive is listed immediately
under the Hard Drive entry.
Computer will not boot from hard drive.
Cause Solution
The device is attached to a SATA port that has been hidden in
Computer Setup.
1. Check SATA cable connections.
2. Run the Computer Setup utility and ensure Device Available
is selected for the device's SATA port in Advanced > Port
Options.
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Advanced > Boot Options.
Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if any
beeps are heard. See POST error messages and diagnostic front
panel LEDs and audible codes on page 95 to determine possible
causes for the blinking red and beep codes.
See the Worldwide Limited Warranty for terms and conditions.
78 Chapter 7 Troubleshooting without diagnostics
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Side components 10
- Rear components 11
- Bottom components 11
- Component 12
- (1) Serial number 12
- (2) Product number 12
- (3) Warranty period 12
- Labels 5 13
- 2 Illustrated parts catalog 14
- System parts 7 15
- Mass storage devices 17
- Processors and memory modules 18
- Keyboards and mice 18
- Keyboards and mice 11 19
- Generating static 20
- Grounding the work area 21
- Operating guidelines 22
- Routine care 23
- Service considerations 24
- Hard Drives 25
- Lithium coin cell battery 25
- SATA hard drive cables 26
- Cable management 26
- VESA bracket 28
- Webcam 23 31
- Rear port cover 32
- Hard drive 33
- Optical drive 35
- M.2 solid-state drive 37
- WLAN module 41
- Option board 42
- Hood sensor 43
- Fan assembly 44
- Heat sink 45
- Processor 47
- System board 48
- System board callouts 50
- Speakers 51
- Power button board 53
- Antennas 59
- Computer Setup–Main 62
- Computer Setup—Security 64
- Computer Setup—Advanced 68
- Safety and comfort 79
- Helpful hints 80
- Solving general problems 81
- Solving general problems 75 83
- Solving power problems 84
- Solving hard drive problems 85
- Solving audio problems 87
- Solving printer problems 88
- Solving network problems 91
- Solving memory problems 93
- Solving software problems 96
- Solving software problems 89 97
- Using Windows tools 98
- Before you begin 99
- Creating the recovery media 99
- Restoring and recovery 100
- Resetting the password jumper 110
- A Power cord set requirements 113
- Country-specic requirements 114
- Nonvolatile memory usage 117
- Questions and answers 119
- C Specications 121
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