HP ProOne 400 G2 Base Model 20-inch Touch All-in-One PC User Manual download pdf (Page 134)

Power LED flashes Red six times, once every second, followed by a two second pause, and the computer

beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause Solution

Graphics card (some models) is not seated properly or is bad,

or system board is bad.

For systems with a graphics card:

1. Reseat the graphics card. Power on the system.

2. Replace the graphics card.

3. Replace the system board.

For systems with integrated graphics, replace the system

board.

Power LED flashes Red ten times, once every second, followed by a two second pause, and the computer

beeps ten times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause Solution

Bad option card. 1. Check each option card by removing the cards one at

time (if multiple cards), then power on the system to see if

fault goes away.

2. Once bad card is identified, remove and replace bad

option card.

3. Replace the system board.

Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These

guidelines do not discuss the process of debugging the network cabling.

Table 8-11 Solving Network Problems

Wake-on-LAN feature is not functioning.

Cause Solution

S5 Maximum Power Saving feature is enabled. Disable the S5 Maximum Power Saving option in Computer

Setup. Select Power > Hardware Power Management

> S5 Maximum Power Savings.

124 Chapter 8 Troubleshooting Without Diagnostics

1 2 ... 129 130 131 132 133 134 135 136 137 138 139 ... 183 184

No comments

HP ProOne 400 G2 Base Model 20-inch Touch All-in-One PC User Manual Page 134