Hp Insight Control User Manual download pdf (Page 62)

Suggested action

No action required.

Migration of supported Linux OS to HP ProLiant SL4545 G7 server fails

Migration fails for supported Linux OS to HP ProLiant SL4545 G7 Server when the server is

configured with HP Smart Array P420i Storage Controller.

Suggested action

To resolve this issue, see the Customer Advisory available at: http://h20566.www2.hp.com/

portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c03469766

Unable to upload Service Pack for ProLiant (SPP) ISOs to the Upload Drivers tab of

the Migration wizard and unable to install SPP in an automated way as part of the

migration workflow.

Since PSP has reached its End of life (EOL), the provision for uploading SPP in HP Insight Control

server migration is not available, and as a result, server migration is unable to install SPP in an

automated way as part of the migration workflow.

Suggested action

Perform the following steps to resolve this issue:

1. After migration is complete, connect the downloaded SPP ISO image to the destination server

as a virtual media via Integrated Lights-Out.

2. Execute the HPSUM.exe or Setup.exe available at <CD-Drive>\hp\swpackages. Select

the required drivers and install them.

Postmigration

Migration does not start after confirmation. The event log continuously displays

Operation Migration waiting for connection to source

When the migration starts, the source server reboots and runs the migration agent in exclusive

mode during migration.

Rebooting the source machine might take a few minutes. If this process takes a long time, verify

that the source machine is rebooted with the migration agent running in exclusive mode. The source

machine might be waiting for user input during the reboot. Another possibility is that the boot order

is incorrect.

If the migration agent is deployed on an operating system that is not first in the boot order, the

migration agent might fail to boot to the Insight Control mode.

Suggested action

Change the boot order by editing boot.ini, and verify that the operating system on which Insight

Control is deployed is first in the boot order.

Destination server mouse and keyboard do not work after a Windows migration

The mouse and keyboard might not be operational immediately on a destination server after a

migration.

Suggested action

To detect and activate the mouse and keyboard, reboot the destination server so that PnP correctly

detects and activates the mouse and keyboard.

62 Troubleshooting

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Hp Insight Control User Manual Page 62