Hp StorageWorks XP48 Disk Array User Manual download pdf (Page 150)

Troubleshooting 150

Table 11-6 Troubleshooting Information: General Host Settings (continues on the following pages)

Problem Cause Recommended Action

The setup confirmation window shows

an error for a setup operation and setup

cannot be executed.

The volume specified in the

confirmation window was being used

by another user before the setup

operation started.

Select a different volume in the setup

window.

An error occurs during the addition,

deletion, or expansion of a file system or

device file.

Software that is not supported by

Provisioning Manager is used in a

related product such as a volume

manager.

If software that is not supported by

Provisioning Manager is used in a

related product such as a volume

manager, an error might occur.

Use only software that is supported

by Provisioning Manager.

A version that is not supported by

Provisioning Manager is being used in

a related product such as a volume

manager.

If the version that is not supported by

Provisioning Manager is used in a

related product such as a volume

manager, an error might occur.

Use only a version that is supported

by Provisioning Manager.

A language that is not supported by

Provisioning Manager on the

Windows

®

platform might have been

set.

Check whether the language setting

of the host OS has been changed.

Also, refer to the HP StorageWorks

XP Provisioning Manager Installation

and Configuration Guide to check

whether Provisioning Manager

supports this host OS version.

When the file system or device file was

copied on the AIX

®

host by using

Business Copy XP, Continuous Access

XP, or the dd command, the volume

may have been recognized incorrectly

due to the multiple identical PVID

physical volumes existing on a single

host.

Use an OS command such as the

lspv command to check whether

the same PVID physical volume as

the physical volume comprising the

target file system or device file

exists. If the same PVID physical

volume exists, change the PVID by

using a command such as the

recreatevg command, and then

re-execute. For details on necessary

operations, see the storage

subsystem manual or OS

documentation, or manually operate

the target file system or device file.

On a Solaris™ platform, a volume that

is not supported by Provisioning

Manager may be being used.

Make sure that none of the following

volumes are used:

• Volumes using EFI disk labels

supported by Solaris™ 9 4/03 or

later

• Volumes with no slice 2 that

represents the entire disk

On a Windows

®

host, if the error

message Digital signature not found is

displayed, the driver file may have

been damaged.

Use the Windows

®

Recovery

Console to replace the damaged

driver file. For details about the

procedure, see the Microsoft support

documentation.

Use the OS Disk Management

window to delete the invalid partition

or volume that was created when the

error occurred, and then update the

host information from the GUI

window of Provisioning Manager.

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