Hp Photosmart A512 Compact Photo Printer User Manual download pdf (Page 48)

Print quality is poor.

Solution The photo you printed may be low resolution. For better results, set the

digital camera to a higher resolution. Photos taken with VGA-resolution cameras,

such as those found in wireless phones, may not have high enough resolution to

produce a high-quality print.

The photo printed with borders.

Solution The printing application installed on your device with Bluetooth wireless

technology may not support borderless printing. Contact the vendor of the device,

or go to their support Web site to obtain the latest updates for the printing application.

Error messages

Before contacting HP support, read this section for troubleshooting tips or go to the online

support services at www.hp.com/support.

The following error messages may appear on the printer screen. Follow the instructions

to resolve the problem.

Error message: Paper jam. Clear jam then press OK.

Solution Try the following steps to clear the paper jam:

● If the paper came part way through the front of the printer, gently pull the paper

towards you to remove it.

● If the paper did not come part way through the front of the printer, try removing

it from the back of the printer:

– Remove the paper from the input tray, and then pull down on the input tray

to open it fully to a horizontal position.

– Gently pull the jammed paper to remove it from the back of the printer.

– Lift the input tray up until it snaps back into paper-loading position.

● If you cannot grasp the edge of the jammed paper to remove it, try the following:

– Turn off the printer.

– If the optional HP Photosmart Internal Battery is not installed in the printer,

unplug the printer power cord. Wait about 10 seconds, and then plug the

power cord back in.

– If the optional HP Photosmart Internal Battery is installed in the printer,

unplug the printer power cord, if it is plugged in. Open the battery

compartment cover and remove the battery. Wait about 10 seconds, and

then reinstall the battery. If desired, plug in the power cord.

– Turn on the printer. The printer checks for paper in the paper path and will

automatically eject the jammed paper.

Press OK to continue.

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Hp Photosmart A512 Compact Photo Printer User Manual Page 48